Data Entry Support Specialist
Resume:
JESSICA Stephenson
Peer Recovery Specialist
Henrico, VA 23238
*********************@*****.***
My Objective is to Obtain a long-term career position as a Peer Recovery Specialist Coach /Receptionist
QUALIFICATIONS
I have a passion to help others. I have been through a lot of trauma and struggled with addiction for years and now I’ve seen the other side of life. I want to share my experience, strength and hope with others and I have a passion just to reach peoples hearts. Also, A strong love for the beauty industry. Experience in sales, retail, or related field may be preferred. Excellent customer service and sales abilities. Strong communication and interpersonal skills.
SKILLS
•Knowledgeable in office equipment such as computer, scanner, copier, fax machine, multi-line phones, comb-binding machines and label makers.
•Well-organized and efficient. Self-motivated, assertive and can quickly learn new procedures and methods
•Displays honest and friendly communication skills
•MS Office suite including Word, Excel, and Power Point Excellent skills in preparing and maintaining spreadsheets.
•Business correspondence writing letters and memos
•Talented in graphic art and design using MS Publisher, Print Shop, and Paint.
•Eyebrow styling/Lash and brow maintenance
•Over 5 years of Retail background
•Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
•Knowledgeable in office equipment such as computer, scanner, copier. Displays honest and friendly communication skills
Work History
Beauty Consultant.
Macy's Department Store, Richmond, VA
2019-2021
•Provided personalized skincare recommendations to specifically target top concerns. • Analyzed customer skin to assess conditions and skin
•type and suggest products and treatments. • Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
Front Desk Night Auditor
Regency Inn Hotel, Richmond, VA •2018-2019
•Contacted housekeeping staff and maintenance department immediately to resolve guest room issues.
•Logged wake-up call requests and set up automatic rings in system.
• Updated customer accounts with add-on room
•charges, minibar use, and room service bills. • Balanced hotel accounts and resolved discrepancies.
Medical Assistant/Data entry receptionist
Dr. Petra's/Ophthalmology office, Midlothian, VA
2012-2014
•Responded to correspondence from insurance companies to verify patient's coverage. Maintained current and accurate medical records.
for patients.
•Organized paperwork such as charts and reports for office and patient needs.
•Coordinated patient scheduling, check-in, check-out and payments for billing.. •
•Completed patient referrals to other medical specialists.
•Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
•Processed medical insurance claims and payments.
Motor Clothes Sales Associate
Harley Davidson-Motor Clothes, Richmond, Va
2006-2008
•Dressed and accessorized mannequins to highlight
•featured clothing and accessories.
•Developed promotional strategies to increase store sales and meet monthly sales targets.
Pharmacy Technician
Walgreen's Pharmacy, Richmond, VA
2016–2018
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
•Stocked, labeled, and inventoried medication to keep accurate records. . Consulted with insurance company representatives to complete claims processing, resolve concerns. and reconcile payments.
•Counted, measured, and compounded medications following standard procedures.
• Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
•Resolved third-party billing, computer system and customer service issues. • Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
Lead Teller/Bookkeeper/Accountant
Central Virginia Bank, Richmond, VA
2003-2006
•Replenished ATM funds in empty canisters prior to validation process.
•Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
•Answered inquiries regarding checking and savings accounts and other related products.
•Assisted customers with setting up or closing anunt anmalation loan analinations
EDUCATION
2011-2013
ASSOCIATES Degree of Applied Science: Science & Technology
MEDICAL CAREERS INSTITUTE/ECPI-School MEDICAL ASSISTING Basic courses completed were the following: Medical Terminology, Human Anatomy, Physiology & Bio psychology. Medical Law and Ethics. Medical Office, Procedures & Impatient Intake/ Infection Control, Laboratory Procedures. Pharmacology, Medical Coding, Billing / and
Advanced Diagnostics & Procedures.
Information, Technology/business Management as my Major
John Tyler Community College - Midlothian, VA •
•Completed professional development in information systems, and how to work computers with different systems and programs. learned how to conduct and run a business. received credits for these classes
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