NGOZI CHINYERE JOHNSON

**** ****** ***, ***# **, Savannah, Georgia 31406

Phone: 773-***-****

Email Address: adwm3d@r.postjobfree.com

EDUCATION

**** – 2000: B.Sc. Industrial Microbiology. IMO STATE UNIVERSITY NIGERIA

Area of Expertise

Operator

Food Production

Warehouse Operation / Inventory

Cashier / Front Desk Personnel

Lab Quality Control / Assurance profession, Research and development, new product development /

introduction applications, raw materials and finished goods testing and analysis

Brief Resume Summary & Professional Experience

Till Date- SNF

Transfer of finished product

Collection of product samples for lab analysis

The use of forklift to move packaged product

Labeling of products

Sealing of packaged product

Reading and ensuring proper packaging of order

Proper weighing of packaged product

Good housekeeping management

2019 – Wholefoods Market

• Followed Good Manufacturing Procedures (GMP) to meet customer and product specifications

• Quality Control of the product and removing any unsatisfactory product

• Record information hourly including number of products tested, dates and time of production

• Mixing of both dry and wet liquid using precise measurements, lifting product and raw material /

finished product

• Maintain clean work spaces and equipment to meet health and safety standards

• Produce edible goods on a schedule timeline to improve productivity times and meet quotas while

maintaining a sanitary work environment

• Basic math skills to keep inventory updated and product stock and update production logs to

ensure an accurate product

• Placing product into boxes, ensuring proper labelling, coding and packaging

2019 – HOME DEPOT

Plans and controls inventory of finished goods for sales warehouses, distribution centers, and factors mixing points to meet sales and distribution demand.

Analyzes inventory levels, inventory positioning, and forecasts.

Coordinates physical inventories, cycle counting, surplus obsolete, engineering changes, cancellation activities, projected usage and other inventory planning/and reduction activities

Monitors inventory system where errors could affect the replenishment systems, financial position, credibility, or overall operation.

Compiles stock control records and information such as consumption rate, characteristics of items in storage, and current market conditions.

Generates standard and ad hoc reports to keep management aware of potential trends, shortages, back orders, and status of goods as required.

Takes cycle counts, verifies inventory accuracy and assists in resolving inventory discrepancies and making necessary adjustments to identify inventory discrepancies. Troubleshoots immediate inventory inaccuracies.

Audits warehouse locations especially problem inbound/outbound staging locations.

Troubleshoots immediate inventory inaccuracies.

Generates standard and ad hoc reports to keep management aware of potential trends, shortages, back orders, and status of goods as required.

Communicates with supervisor, vendors and staff to resolve any problems and/or concerns.

Other duties as business needs instruct and as needed to support the operation and the 3PL.

2018 – CASHIER. CITGO

• Operated main telephone system to deliver excellent customer’s service

• Excellent customer service skills, maintain effective work relationship with other employees

• Placing new order and requisition of items, receiving, storing, arranging and recording of items

• Unpack count and record items

• Checked in visitors and employee sand communicated directly with customers either by phone,

electronically, or face to face

• Troubleshoot and resolved problems and handling customer’s complaints

• Balance cash registry; reconciled daily transactions and monthly GL accounts

• Recorded guest comments or complaints, referred customers to managers as necessary

• Maintain a clean reception area to show a professional image

• Work well under pressure and maintaining a consistently pleasant and professional personality

when communicating with the public

• Greeting customers and answering their questions in a friendly manner

• Helped train new employees

2010 -2014: Lab Quality Assurance & Product Development Analyst. MUNCHIES FAST FOOD

• Perform quality control test on finished products according to approved policy and procedure

• Perform competitive product analysis as directed, documenting results lab notebooks /

spreadsheets

• Organoleptic evaluation of finished products and participate in GMP audit

• Ensure competitive sampling of finished products within the organization outlets and partners

• Conduct research/ assignment as assigned by the manager, prepare report and present results

• Train new staff and train the trainer

• Derivation and implementation SOP in all sections

• Perform required production product testing, ensuring quality standards and specifications are

met

• Perform follow-up quality assurance testing on products to ensure quality is maintained

• Review analysis result with superiors and ensure proper sampling grading

• Ensure maintenance of calibration records of lab equipment

• Perform job functions in accordance with MUNCHIES quality systems, ISO 9001and quality

management systems, and ensure cleanliness of laboratory areas

2004 – 2009: Quality Control Lab Officer. TANTALIZERS LIMITED

• Assist in establishing quality/ hygiene standards and control method of raw materials/ finished

products

• Analysis of raw material

• Weekly reports preparation and power point presentation

• Assist the quality assurance manager in monitoring quality of delivery and support services and

making appropriate recommendation for improvement

• Assist in monitoring key performance indicators for all products and services

1997 – 1998: Industrial Trainee QC Lab Technician. NIGERIA BREWERIES PLC

• Mashing malted sorghum to obtained wort used for alcohol production

• Checking the malting process of sorghum

• Operating (GAC) grain analysis computer to check the moisture, protein and carbohydrate

content of sorghum

• Sampling and testing of raw materials for production processes

• Using turbidity meter or secchi disc and pHmeter to check the alkalinity and acidity of wort

respectively

• Culturing of drink samples to check the microbiological quality

SKILLS: Proficient in Microsoft word, power point, excel and windows, multi-task and prioritize

responsibilities, organizational skill and attention to details, Communication skills (written and verbal) and

effective listener

Hobby: Reading scientific research journals Participate in church activities(chorister), meeting people and

love to cook

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