Service Representative Sales Associate

Rachael Vasquez adwm2p@r.postjobfree.com

*** ***** ****** ***** ********, NJ 08618 609-***-**** SUMMARY OF QUALIFICATIONS

Relationship development and business management expertise that compliments strong ability to successfully grow businesses from the ground up. Recognized as visionary and creative thinker adept at overseeing and enhancing business execution. Accomplished track record of accelerating profitable revenue with 20+ years business experience – identifying market challenges and collaboratively shaping solutions to meet client needs by acting as relationship builder and problem resolution expert. Reputation as a self-directed professional with the proven ability to lead high profile and time-sensitive production projects. Expertise in developing effective sales and marketing brochures, participating in networking events, attending community events, and conducting presentations. Highly motivated sales professional with outstanding business development experience – achieving profit and customer retention goals.

• Exceptional Interpersonal and Communication Skills – Excellent communication and organizational skills. Accustomed to working in fast-paced environments with the key ability to maintain relationships.

• Work Ethic and Professionalism – Solid professional standards and an excellent track record of dependability. Maintains a clear focus on achieving bottom-line results while always ensuring customer satisfaction.

• Problem Solving – Proven ability to troubleshoot and develop both creative and innovative solutions to business challenges. Successfully manages change by resolving problems and addressing client issues.

PROFESSIONAL EXPERIENCE

Kid Colombia Pictures LLC Ewing, NJ

Owner / Business Manager January 1999 – Present

• Own and manage this successful production company – serving clients, such as: ESPN, NBC Sports, IMG, UFC, The Travel Channel, HBO, and Showtime. Kid Colombia Pictures was selected to work on 16 shows that were nominated for Emmy Awards – 4 of those shows became Emmy Award Winners.

• Reputation as a bull dog while single-handedly launching and growing the business with full accountability to ensure smooth production operations by applying broad-based experienced to foresee potential problems prior to client needing to take action – resulting in efficient operations and superior customer satisfaction.

• As a business owner, regularly develop budgets and maintain accurate records of expenditures. Experience in billing, accounting, accounts receivable, contract administration, subcontractor negotiations and management, resulting over 2 decades of consistent business success and profitability.

• Serve as the primary contact for clients for more efficient operations. Maintain services by working with clients to complete worldwide travel arraignments and obtain equipment carnets for international travel.

Integrative Massage & Body Work LLC Trenton, NJ / Ewing, NJ Owner / Operator / Founder 2006 – Present

• Founded Integrative Massage & Body Work to function uniquely in the market as compassionate, client- focused, and results-oriented holistic health company. Experience in developing high-quality business strategies and plans – ensuring operational alignment while being face of the company to clients.

• Maintain the vision of compassionate business efforts – providing professionalism and outstanding service skills to ensure a high client retention rate (with some Integrative Massage clients for 10+ years).

• Apply skills in working effectively on key priorities based on business needs and by establishing and reviewing key strategic priorities and translating them into a detailed operational plan for the business.

• As Owner, oversee all operations and business activities to ensure they produce the desired results and are consistent with the overall strategy and mission via conscious and sustainable business practices – ensuring each client feels unique that Integrative Massage solutions are designed specifically for them.

Will 2 Will Renovations Montclair, NJ

Business Development Consultant October 2016 – July 2019

• Committed to enhancing and improving business development operations by translating strategies into actionable sales plans. Skilled in designing and delivering highly effective market expansion, new business development, organizational development, and performance management solutions.

• Experienced in business formation, logo design, contractor licensing, insurance/bonding, billing process, contract writing (clients/subcontractors), alternate payment options, and recordkeeping.

• Led in fully developing the business – significantly increased gross sales by 30% in first 6 months and grew annual sales 60% in first year by creating marketing materials and offering a portfolio of solutions.

Trenton Track Club (501c3) Ewing Township, NJ

Volunteer Business Consultant / Director of Marketing April 2016 – December 2018

• Experienced in leading management initiatives – driving decision-making while being responsible for marketing and branding. Designed promotional gear to increase revenue. Led in generating over $30,000 in donations and $8,000 in sales as well as increasing membership within a 3-month timeframe by 110%.

• Gained experience as a collaborative leader – leveraging analytical and problem-solving skills in support of Trenton Track Club, Board Members, and Coaches – making sure they complied with 501c3 guidelines.

• Served as President of the Parents Group and liaison between coaches and parents as a dependable, thorough, and well-organized professional who was committed to achieving bottom-line results by aligning teams, setting accountabilities, achieving execution, and providing feedback to stakeholders.

Allstate Insurance Company – Ryan Lazman Associates Kendall Park, NJ Senior Sales Associate / Customer Service Representative 1996 – 2003

• Served as a NJ State Licensed Insurance Producer – making sure client endorsements had been completed and bound properly. Led in policy reviews, advised, and taught clients about their coverage.

• Increased and fully managed a large and growing client base by networking, referrals, cold calling, sales presentations, seminars, and excellent follow-up – collaboratively creating solutions to meet client needs.

• Presented, reviewed, and explained available insurance policy options based upon needs of clients. Allstate Insurance Company - Lloyd Bezar Agency Pennington, NJ Office Manager / Endorsement Specialist 1994 – 1996

• Implemented and maintained management deliverables. Led in customer service, reception, and scheduling.

• Used organizational skills to ensure timely and accurate preparation, review, and submission of documents.

• Worked well as an Office Manager for busy employees by creating an office culture of team accountability.

EDUCATION

Xavier University – Major in Sociology

Landmark College – Associate of Arts – Double Major in Sociology and Communications

Rider University – Continuing Education Courses

University of Maryland – Coursework in Kinesiology Science

MASSAGE TRAINING

New Jersey Contact Tracing Training 2020

Health Choices Institute and Holistic Massage School 2004

AFFILIATIONS

Licensed Massage & Somatic Therapy Practitioner – State of New Jersey 2008 – Present Member – American Massage Therapy Association (AMTA) 2007 – Present

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