Marianna Marzan

Poinciana, FL

adwm25@r.postjobfree.com

863-***-****

Work Experience

Dayline Sales Representative

Central Florida Investments - Orlando, FL

May 2019 to December 2019

Selling timeshare to families that are visiting us for discount tickets or money. Showing the family why it’s economically sensible to own their vacations. Also how they can make their dream vacations a reality.

• Sold Timeshare

• Identified sales opportunities and acted on leads

• Averaged a 30 % conversion rate

• Answered product and service related questions

• Set up sales appointments with customers

• Established and maintained relationships with clients

• Explained and negotiated Size of units sale prices and extras

• Managed customer escalations

Account Executive/Sales

401K Exchange - Greenacres, FL

October 2004 to November 2018

1. Sales

2. customer service to over 200 clients.

3. drying up contracts and agreements for blocks of appointments. 4. managing a call center.

5. prospecting clients on the phone by email.

6. Negotiating contracts and prices.

Guest Services Supervisor

Central Florida Investments - Kissimmee, FL

June 1994 to January 2000

1. Training new guest service representatives.

2. helping Owners with guest service issues.

3. driving Owners down to their village on golf carts. explaining the property and amenities we have to offer them while they’re staying with us.

4. Setting up appointment with owners and guest to meet with in-house sales to take a tour and become owners or upgrade what they currently own.

Education

Associate in Business Management

Valencia College - Kissimmee, FL

January 2003 to June 2005

Skills

• Customer Service

• Typing

• Working with all computer, and tablet programs

• Microsoft Office

• Microsoft Word

• Microsoft Powerpoint

• Answering Phones

• Customer Service

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