Service Rep Benefits Coordinator

WAYLAND COMEAUX

337-***-**** adwm1b@r.postjobfree.com/ Houston Tx

Professional Summary

Self-motivated person with experience working in the large-scale events & facilities. Passionate about cultivating relationships and building teams to work towards a shared goal. Adoptable team leader with the impactful ability to uplift anyone.

EDUCATION

Bachelor of Health Science, Sam Houston State University May 2022

Associate Of Science, Kinesiology, Blinn College December 2020

PROFESSIONAL EX/PERIENCE

Centene Corporation 07/2022-Current

Intake Coordinator

Assessed, screened, and matched patients to psychiatric clinics bridging the gap between psychiatric provides and patients.

Facilitated community referrals, managed clinics wait lists, scheduling needs for the facility and resident clinics. From inpatient psychiatric unit and emergency crisis department regarding medication management and psychotherapy reviewed behavioral health coverages and eligibility.

Consult with patients to secure their financial commitment and set up arrangements to help them start their treatment process

Cashier handling on patients account

American Red Cross 10/23/2021-05/12/2022

Benefits Coordinator (Remote

Ability to communicate with ethnically, culturally, neural diverse populations. And responsible for creating strong customer relationships and satisfaction.

Efficiently Handled calls per day while multitasking with precision and accuracy.

Developed policies, procedures, training tools and other resources to improve efficiency productivity and perform of the benefits department.

HCA Healthcare 09/23/2019- 07/30/2021

Patient Service Rep, 02/08/2017 – 09/1/2019

Woodlands Tx

Ensured efficient, operation of the office by assisting with paperwork, phone calls, organizing taking notes during meetings and communication.

Screens and schedules appointments for new patients utilizing the medical acceptance criteria.

Verified data during new patient registration, Explains financial obligation to patients. Cashier Handling

Skills: Leadership, Strong Work Ethic, Communication, 5 years Cashier Handling Problem solving abilities, Computer Proficiency, Teamwork

References

Ashlyn January -337-***-**** - Co Worker

Augustus Bostick- 346-***-**** -Friend

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