Dish Washer Customer Service
Resume:
Deborah Carson
Baltimore, MD *****
****************@*****.***
here are the phone numbers of two of my former employers Sabrina Crouch manager at Dollartree
443-***-**** she is an excellent character reference and can gladly evaluate and relay my work ethic and positive attitude. Kasey Rogers..Manager at Hagerstown Family Diner 202-***-**** another manager who will provide an excellent referral for me. Im have worked in Food Service more on than off for 43 years and am terrific with customers and absolutely understand what a team effort means..i have at one time or another worked in many and varied positions in a restaurant from server, dish washer when needed, grill cook, prep cook, restock and hosting. It is the atmosphere that i enjoy and excell at as well..I am familiar with food safety and cleanliness and am great at customer service and satisfaction. I have an the experience that allows me to remain calm, pleasant, and professional under any situation. I admire the menu, delicious food and customer service when i am myself a customer at your cafe which impelled me to apply for a job in your establishment Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Work Experience
Cashier
DollarTree - Edgewood, MD, US
February 2018 to May 2019
Operated cash register or POS system to receive payment by cash, check and credit card. Accepted cash and credit card payments, issued receipts and provided change. Answered customer questions and provided store information. Helped customers find specific products, answered questions and offered product advice. Completed daily recovery tasks to keep areas clean and neat for maximum productivity. Discounted purchases by scanning and redeeming coupons. Scanned merchandise using point-of-sale system for accurate purchase totals. Server Shift Leader
Hagerstown Family Diner - Hagerstown, MD, US
March 2016 to April 2017
Created positive guest experience by listening to guest needs and recommending options to meet requests.
Supervised serving staff to drive high level of hospitality and food excellence. Maintained thorough knowledge of menu to describe dining options. Cleared dishes from tables during and after meal service to maintain clean dining area. Directed and assisted in general dining room cleaning and sanitation. Leveraged proper serving etiquette to promote inviting dining atmosphere. Held performance reviews to identify and correct areas needing improvement. Managed opening and closing duties to facilitate restaurant operations. Worked with management to coordinate special functions and events. Communicated with hosts, bussers and kitchen staff to prepare for and serve customers. Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
Used suggestive selling techniques to entice customers with more expensive or higher-margin items and add-ons.
Education
High School Diploma
May 1983
Skills
• Communication
Good work ethic
Planning & organizing
Basic math
Supervision & leadership
Conflict resolution
Multitasking
Team building
Critical thinking
Decision-making
First Aid/CPR
Certifications and Licenses
First Aid Certification
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