S.HEMESH KUMAR

Mobile: 999-***-**** email: adwlvs@r.postjobfree.com

OBJECTIVE :

To work for a professional organization in which motivation its employees to strive and continuously improve their skills to provide efficient solutions to the client. PROFESSIONAL EXPERIENCE:

Totally 9.9 years of experience in Logistics and Ware house domain .

● 2.7 years of Experience in E-Commerce Operations.

● 3.3 years of Experience in Last Mile & First Mile operations (B2B)

● 1.4 years of Experience in Large shipment Operation & E-Commerce (B2B & C2C)

● 2.7 years of Experience in Ware house Operation

CURRENT ACTIVITY:

Institute : ZEBLEARN Technologies

Course : SAP MM (Material Management)

Duration : FEB 2023 to Till Now

PREVIOUS EMPLOYER:

Company : Licious Chennai

Experience : July 2020 to Jan 2023

Designation : HUB Manager (Dept: Operations)

ROLES AND RESPONSIBILITIES:

* Handling team of 25 members which includes Delivery Executives and Packers.

* Handling Customer Escalation in Pickup and Delivery.

* Timely Update of Periodic Stock, Attendance & Manual Dispatch orders.

* Handling the day to day branch cash expense and ensure timely deposit of collected cash in bank.

* Ensuring the Hub cleaning Process in Cold Room & Ante Room every 12 hrs.

* Dropping a Mail to Dispatch Team regarding the Shortage & Excess & Damage, vacuum loss Product.

* Training the Delivery Executives in Customer end.

* Ensuring Zero Grievances, Rejections & Reschedules & Inventory Management.

* Ensure submission of Dump Products & Day end report & Physical Closing of Stocks.

* Analysis the day before today performance and discuss with team members to minimize thefailures. PREVIOUS EMPLOYER:

Company : Rivigo services Pvt. Ltd, Chennai

Experience : April 2017 to July 2020

Designation : Team leader (Dept: Zoom)

ROLES AND RESPONSIBILITIES:

* Handled team of 45 members which includes Operations Associate and Ground Coordinators.

* Handled Customer Escalation in Pick up and Delivery.

* Handling a fleet of 24 vehicles which includes of HMV and LMV.

* Handling the day to day branch cash expense and ensure timely deposit of collected cash in bank.

* Hunting New Business Leads.

* Onboarding of new business partners and getting them trained.

* Ensuring On time pick up & on-time delivery in the schedule slot.

* Ensuring Zero Damages and Excess and Pilferage and Shortage.

* Ensure submission of daily stock audit report.

* Analysis the day before today performance and discuss with team member to minimize the failures. PREVIOUS EMPLOYER:

Company : Delhivery logistics Pvt Ltd, Chennai, Tamilnadu Experience : Dec 2015 to Mar 2017 (Designation: Dispatch Associate) Clients : Schneider Electric B2B, Quikr, Zopper, Flipkart E2E, PayTm, Servify. ROLES AND RESPONSIBILITIES:

* Preparing Route Plan for Pick up and Delivery.

* Tracking the GC’S & FE’S for Order Status.

* Updating the Real Time Order Status in TMS.

* Preparing Inter City & Intra City Shipments through CL Panel.

* Checking POD forms from GC’S & FE’S.

* Ensuring On time pick up & on-time delivery in the schedule slot.

* Daily Uploading COD details to Upload Team & Reverse Logistics Team.

* Daily Sending Performance Report to Department Head.

* Solving Problems of Customers through Mobile regarding their Payments & Doubts.

* Weekly Training for GC’S & FE’S.

* Segregation of Invoices from Client end to ship the materials. PREVIOUS EMPLOYER:

Company : Freight Systems India Pvt Ltd C/O. VCARE logistics, MW City, Chengalpattu Experience : May 2013 to Nov 2015

ROLES & RESPONSIBLITIES:

* Preparing Documentation for Shipment Order and Goods Receipts Note.

* Preparing Container Planning for Dispatch.

* Preparing Picking & Packing List as per customer Shipments.

* Maintaining Proper Inventory for Customers.

* Checking C.B.M for all customers.

* Cycle Count Taking on Daily Basis.

* Daily Sending Receipt & Dispatch sheet for billing purpose.

* Daily Sending Stock Report for customers.

* Daily Sending Extra time working sheet for billing purpose.

* Receipt & Dispatch Details Report Giving to Manager on Daily Basis.

* Receipt & Dispatch Pending Details Report Giving to Manager on Daily Basis.

* I am worked in ford Project for Nearly 1 year.

* Handled 20 Customers in ware House.

* Proper Customer Support through Mails & Telephonic. PREVIOUS EMPLOYER:

Company : Mizpah India Pvt Ltd, Chennai

Experience : May 2012 to Nov 2012

ROLES & RESPONSIBLITIES:

* Making Corrections in Documents for research peoples.

* Checking Documents Properly Without Mistakes.

* Making a Link in word file as Note.

TECHNICAL SKILLS:

SQL, PLSQL, UNIX, SAPMM

WORKING KNOWLEDGE:

* WMS (WAREHOUSE MANAGEMENT SYSTEM)

* TMS (TRANSPORT MANAGEMENT SYSTEM)

* ERP (ENTERPRISE RESOURCE PLANNING)

SPECIAL SKILLS:

Microsoft Certification: Completed Windows Server 2008 (MCITP). ACADEMIC PROJECT:

Project Title : Centralized Call Taxi Control Using Management System. Software Used : Microsoft Visual Studio .NET and SQL SERVER. Description:

The main objective of my project is to satisfy the customer needs by reaching correct destination at the right time. This project is used to save the time of processing, waste of fuel and uses of resources of a concern (Ex: Driver).

Application: Easier application and usage for call taxi dealers. ACADEMIC PROFILE:

Post Graduate:

Degree : Masters of Computer Application (M.C.A)

Percentage : 73.19% (Course Duration: 2008-2011)

College : Crescent engineering college, Chennai

Under Graduate:

Degree : Bachelor of Science (Electronics and Communication) Percentage : 78.26% (Course Duration: 2005-2008)

College : Alpha Arts & Science college, Chennai

HSC:

Percentage : 80%, March-2005 (St.Joseph’s Higher Secondary School, Chengalpattu) S.S.L.C:

Percentage : 90%, March-2003 (St.Joseph’s Higher Secondary School, Chengalpattu) PERSONAL PROFILE:

Permanent Address : No.160 Gandhi salai, Chengalpattu, Kanchipuram Distict – 603002,

Tamil Nadu, India

Date of Birth : 16.10.1987

Sex : Male

Father's Name : Mr. S. Santhaseelan

Languages : English, Tamil

Passport : W4707656

DECLARATION:

I hereby declare that the above furnished details mentioned by me are true and correct to the best of my knowledge and belief.

Date:

Place: (Hemesh Kumar. S)

Contact this candidate