Cabin Agent Material Handler
Resume:
BRIANA CATRON
Jonesboro, GA *****
******.******@*****.***
Work Experience
Supply Operations Specialist III
CEVA Logistics - East Point, GA
December 2021 to Present
Develop critical relationships with internal or external customers, assist with account management such as maintaining customer profiles, details and service needs. Address complex or escalated internal or external customer questions and concerns regarding shipments, billing, status, services, carriers, and other needs. Manage document accuracy; requires complex knowledge of customers, carriers, and procedures. Oversee services that require special or expedited handing. Track orders and shipments and assist with tracing as needed; usually more complex, domestic and may involve international operations. Process operational data in software systems and applications, identify missing or potential operational or service concerns, and resolve with the appropriate groups. Utilize databases, logs, and other sources to locate and verify information; information is usually complex. Run, analyze and summarize operational reports and details; present information to co-workers or supervisors are needed. Interface with airlines, shipping, truck and related carriers to understand requirements, track shipments or details; operations are typically complex in nature. Ensure compliance with company policies and procedures and maintain a safe and effective work environment; assist others with understanding operational items. Create and process invoices, review for operational accuracy, work with customers on questions and payment; assist others as needed.
Picker/Packer
SMX StaffManagement - Millington, TN
July 2021 to July 2021
Scan order with RF scanner. Scan location & barcode. Scan accurate amount. Place ALL items scanned in order tote/box. Send down appropriate conveyor line. Maintain cleanliness. Customer Service Associate
Concentrix
September 2020 to October 2020
Answer calls or messages. Listen to client/customer thoroughly. Empathize & help client/customer resolve the situation at hand in a timely manner.
Material Handler I
Stein Mart Distribution Center - Douglasville, GA
August 2019 to August 2020
Count cartons per pallet. Sort out cartons by store number. Take cartons to designated areas to get scanned into system for shipping. Create and build pallets for each store number at a designated line. Scan each carton to appropriate store number pallet. Stage store pallets in designated areas. Count remainder pallets of unsorted cartons at the end of shift. Maintain cleanliness. Material Handler I
Hire Dynamics/ Stein Mart - Douglasville, GA
March 2019 to August 2019
Count cartons per pallet. Sort out cartons by store number. Take cartons to designated areas to get scanned into system for shipping. Create and build pallets for each store number at a designated line. Scan each carton to appropriate store number pallet. Stage store pallets in designated areas. Count remainder pallets of unsorted cartons at the end of shift. Maintain cleanliness. Cabin Agent
ABM Industries, Inc. - College Park, GA
August 2017 to September 2017
Thoroughly clean the inside of the entire aircraft from top to bottom, in a timely manner. Properly restock linens, toiletries, beverages, snacks, magazines, etc. Picker/Packer
Ingram Micro - Millington, TN
September 2015 to April 2016
Label boxes with tote order. Scan tote with RF scan gun. Verify all materials collected and its location in RF scan gun. Ship completed orders to designated areas. Maintain cleanliness. Inventory. Restock. Picker/Packer
SMX Staffing/SMX - Millington, TN
October 2014 to September 2015
Label boxes with tote order. Scan tote with RF scan gun. Verify all materials collected and its location in RF scan gun. Ship completed orders to designated areas. Maintain cleanliness. Inventory. Restock. Picker/Packer
SMX StaffManagement - Millington, TN
August 2013 to February 2014
Label boxes with tote order. Scan tote with RF scan gun. Verify all materials collected and its location in RF scan gun. Ship completed orders to designated areas. Maintain cleanliness. Inventory. Restock. Cashier
Lancer Hospitality - Memphis, TN
March 2010 to May 2011
Great customer service. Properly count and handle all monies. Inventory. Restock. Maintain cleanliness. Properly secure and lock up work area. Barista. Expo/waitress. Education
Some College in Bachelor's of Science in Business
University of Phoenix-Online Campus - Phoenix, AZ
February 2022 to Present
Some college in Accounting
Southwest Tennessee Community College - Memphis, TN January 2011 to February 2011
Some College in Criminal Justice
University of Memphis - Memphis, TN
June 2009 to December 2010
High school diploma
Frayser Middle/ High School - Memphis, TN
August 2006 to May 2009
Skills
• Customer support (Less than 1 year)
• Live chat (Less than 1 year)
• RF scanner (5 years)
• Picking & packing (6 years)
• Order picking (6 years)
• Pallet jack (6 years)
• Shipping & receiving (6 years)
• Packaging (6 years)
• Warehouse distribution (6 years)
• Load & unload (8 years)
• Technical support (Less than 1 year)
• Stocking (8 years)
• Materials handling (8 years)
• Inventory control (8 years)
• Computer literacy
• English
Military Service
Branch: United States Army
Service Country: United States
Rank: E1
October 2011 to February 2012
Basic training
Assessments
Basic attention to detail — Highly Proficient
September 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Highly Proficient
Project timeline management — Proficient
September 2021
Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient
Numerical reasoning skills — Proficient
September 2021
Quickly and accurately performing basic mathematical operations, recognizing numerical sequences, and interpreting graphs
Full results: Proficient
Business math — Proficient
September 2021
Using basic math to solve problems in a business context Full results: Proficient
Filing & organization — Proficient
September 2021
Arranging and managing information or materials using a set of rules Full results: Proficient
Advanced attention to detail — Proficient
September 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Analyzing data — Familiar
September 2021
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Familiar
Scheduling — Proficient
September 2021
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Cashier skills — Expert
September 2021
Counting cash, processing transactions, following written procedures, and attending to details Full results: Expert
Home health aide skills — Proficient
September 2021
Providing care to patients in a home setting
Full results: Proficient
Management & leadership skills: Impact & influence — Familiar September 2021
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Familiar
Administrative assistant/receptionist — Highly Proficient September 2021
Using basic scheduling and organizational skills in an office setting Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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