OMAYRA MONTALVO

717-***-**** adwlq1@r.postjobfree.com

SKILLS & ABILITIES

BILINGUAL – SPANISH AND ENGLISH

CLERICAL EXPERIENCE

TYPING 60+ WPM

20+ YEARS CUSTOMER SERVICE

MICROSOFT OFFICE

YARDI SOFTWARE SYSTEM

EXPERIENCE

2011-Current

Manager’s Aide, Harrisburg Housing Authority

·Providing customer service and hospitality to a community of 500+ tenants

·Working directly with tenants to provide a thorough quality move-in process by conducting housing inspections, orientations and personal one on one support with lease applications

2009-2012

CNA, Comfort Care

·Assisting patients with daily domestic and household tasks while implementing a care plan specified for the individual

2009-2012

Collections and Finance Professional, Reliance Finance Company

·Handled approximately 100+ financial accounts for customers and assisted with payments and processing

2006-2009

Leasing Professional, Leland Enterprise INC./Riverstone Residential Group

·Providing customer service and hospitality to prospective tenants by assisting with the completion of lease agreements

2003-2006

ESL Aide, Franklin School

·Worked closely with Spanish speaking students to learn English as a second language

2000-2004

Collection Specialist, Sears Interplex

·Handled approximately 100+ financial accounts for customers and assisted with payments and processing

1998-2000

Customer Service Associate, Fingerhut

·Handled financial accounts for customers and assisted with payments and processing

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