Ricardo Sebastian

* ********** **, **********, ** 29617• 864-***-**** • adwlpb@r.postjobfree.com

Seeking a position as Program/Supply Chain Manager Professional Summary

Talented business leader with a tireless work ethic. Articulate, forward-thinking, and leads by example. Innovative leader who is always given the hardest tasks or problems and always delivers 100% resolution. Driven leader with proven track record of enhancing operations by conducting in-depth analyses and implementing changes yielding impactful results. Accomplished and trusted senior advisor with proven ability to restructure organizations, develop strategic initiatives and capture emerging business opportunities to drive company wide success. Decisive leader adept at forging lucrative relationships with key partners, vendors and clients to achieve the company's overarching strategic goals. Self-motivated to achieve peak performance, resolve major problems, expand operational efficiencies and meet aggressive timelines. What separates me from others? It is my impeccable character and integrity, coupled with my ingenuity, drive to be the best at everything I do, my astute judgment and ability to think critically and strategically in the most stressful situations are just a few intangibles that I possess. In the same manner, my drive for excellence in all that I do is my default mode. I am certain that I will be an asset to your company and look forward to the opportunity to do so. Skills

Work History

Business Owner, 11/2018 to Current

Mountain View Towing Service LLC – Greenville, SC

● Applied performance data to evaluate and improve operations, target current business conditions and forecast needs and potential problem areas.

● Conducted all Human Resources functions for all employees

● Accessed and forecasted future demands to provide all employees with adequate supplies needed to assist all customers that needed vehicle recovery and storage services.

● Conducted all financial business responsibilities included but not limited to accounts payable and receivables, invoice reconciliation, and the running of monthly, quarterly and yearly financial budget reports.

● Dellt with most troublesome customer complaints and ensured 100% resolution to all.

● Conducted target market research to scope out industry competition and identify advantageous trends that was used to land the only sole-service provider contract with TESLA MOTORS Roadside in the Upstate Area.

● Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.

● Oversaw business budget planning and administration, accounting functions, and forecast purchasing to best control spending while maximizing profits..

● Put together realistic budgets based upon costs and fees for effectively operating business and developed a five year business plan.

● Led weekly business planning meetings that aided in a well developed market strategy that allowed us to grow from a one truck to a four truck company with twelve employees and operated on a 24 x 7 schedule.

● Quantitative Analysis

● Business analysis

● Material Needs Analysis

● Strategic planning

● Contract management

● Customer relations

● Operations management

● Skilled in computer and cell phone forensics

● Business planning

● Business development

● Data collection and analysis

● Contract Negotiation

● Budget Proposals/Management

● Consulting

● Human Resources Management

● Employee scheduling

● Relationship Building/Mentoring

● Staff Training/Development

● Conflict Resolution (FEMA Certified)

● Project Development and Management

● Expert in Link Analysis and Intelligence Generation Ricardo Sebastian

● Increased sales by 10% monthly by establishing goals, overseeing performance KPI’s while building and maintaining key business relationships that led to new service contracts monthly.

● Devised and wrote out the entire company policy and procedures manual for the tow truck business.

● Developed safety procedures and policies that ensured driver and customer safety always came first. Government Contractor, 02/2017 to 11/2018

Marine Special Operations Regiment – Greenville, SC

● Planned, Coordinated and managed full-spectrum Special Operations final exercise for four different Marine Special Operations Teams during final evaluation.

● Provided key leaders performance evaluations of 64 individual candidates during a 30-0day training exercise.

● Supervised and managed secret/classified information procedures and protocols being adhered to as directed by the Department of Defense.

● Developed disaster and recovery strategy to prepare students and staff for hazardous weather conditions, nuclear accidents and terrorist attacks.

● Improved student success rates with solid mentoring/coaching, performance monitoring, quality assurance and effective problem resolution.

● Worked alongside global business leaders to develop new training strategies and development of doctrinal processes for new tactics, techniques and procedures for Marine Special Operations teams.

● Reviewed job applications to identify, vet and recommend optimal candidates for the Advanced Special Operations Tactics Level II course.

Store Manager/Project Manager 07/2016 to 11/2018

Sharpshooters Gun Club & Range – Greenville, SC

● Completed human resource operational requirements by scheduling and assigning employees daily tasks or class schedules. Conducted onboarding of all new employees and instituted new processes for new hire training that reduced onboarding times by 22%

● Revised the procurement process for the entire business. Re-negotiated all vendor contracts and brought a savings of

$10000 yearly on contracted prices. Instituted MRP processes and streamlined the procurement process for the entire business which still in use today.

● Devised new procurement procedures and policies, revised procurement policies in company’s policy and procedures binder, trained back office personnel on procurement procedures and maintained inventory needs for customer demand without shortages in two years.

● Conducted SWOT Analysis to understand the business and its problem areas. Used vendor, customer and employee KPI’s and data analysis of monthly financial reports to gain full knowledge of business areas that had become problematic and lead to reduced revenues for the past two years

● Compiled all information, conducted analysis and finalized reports and presented findings to key stakeholders while simultaneously providing a way forward and a plan to rebrand the store and its community image.

● Found that poor educational knowledge by staff and complacent attitudes were causing the store to lose 122 potential new gun owners every week. Exploiting this information devised a plan of turning 10% of first time shooters into repeat customers generated $350K in new gun sales alone.

● Influenced key leaders and stakeholders into rebranding the store into a training facility that has produced over

$500K a year in new sales in an area that contains the largest profit margin.

● Revamped the forecasting, ordering, receiving and shipping that has reduced inventory storage costs by 44%.

● Renegotiated all vendor contracts with better terms that has saved the company 22% in total annual inventory costs.

● Initiated new learning methods, promoting total student comprehension while curbing learning time.

● Educated students on Tactical Emergency Casualty Care and Personal Awareness and Security applying a variety of instructional techniques, including new hands-on/scenario based curriculum

● Led and conducted weekly training meetings for all employees.

● Monitored student progress through test administration and adapted learning plans to optimize progress.

● Implemented and optimized new curriculum and day-to-day instruction to align educational strategies with industry best practices.

● Led project management of constructing new scenario based training venues, i.e. coffee shop, gas station and residential home where customers are evaluated and put into situations of having to use newly taught skills sets in a controlled but still very stressful training scenario that has added value and increased customer satisfaction.

● Provided clear, informative lectures on emergency care to classes of 20-30 students. Ricardo Sebastian

● Created and implemented written and oral assessments from class learning objectives to ensure that students were understanding the course curriculum and used tests results as instructor KPI’s

● Optimized learning plans, quantifying student progress through test administration.

● Created guides and course materials to reiterate lecture information and help students. Logistics and Supply Chain Manager, 06/2013 to 07/2016 Carolina Arms – Mooresville, N.C.

● Planned, directed and coordinated forecasting, purchasing, warehousing, distribution, customer service for all supply chain business operations.

● Served as approving official for all supply chain contracts

● Innovative problem solver and solution provider able to deliver desired results consistently.

● Implemented Kaban Boards and its processes to production team and supply chain employees. This small change in the company allowed for better placement of machinery, distribution of production materials and allowed for the free access of information to all employees that led to eliminating waste and improved overall work efficiencies. Production times dropped by 7% at the beginning of the implementation and decreased another 10% as employees began to understand its importance.

● Led company to purchase ERP system to augment warehouse management system which increased productivity and decreased supply chain management costs.

● Measured, monitored and reviewed performance of supply procedures for 12 junior-level and 10 supply admin and warehouse specialists from various locations in accordance with Consumer Level Supply Policies.

● Program Management Lead from inception to completion of new gun sight modification and new gun series development. Designed, planned, directed, coordinated and executed new inventory control measures in forecasting, purchasing, warehousing, work-in-progress inventory, final production, distribution, maintenance scheduling, that decreased inventory loss to 7% annually.

● Renegotiated a $1 million delinquent account and recovered all monies.

● Orchestrated positive media coverage and stakeholder relations as public face of gun sight company.

● Planned, analyzed market trends and invented (patent pending) new gun sight and new teaching technique that generated over $2.5 million in revenue sales..

● Refined organizational structure to consolidate, streamline and delineate necessary functions that led to eliminating waste and improved overall work efficiency.

● Led weekly cross-functional meetings between logistics department, sales department and production department that led to better established communication between departments and employees which led to improved work environment and reducing employee turnover rate to less than 5% yearly.

● Developed quarterly business plans evaluations process that allowed us to evaluate forecasting timelines, order delivery timelines while coordinating all new customer orders, allowing for fewer shipping dates per month, lowering costs and allowed for evaluation of quarterly cost projections ensuring that the logistics department stayed below annual budget forecast. Established communications boards of production and logistical processes to promote company transparency and establish company wide goals while simultaneously enhancing employee work environment.

● Conducted research on emerging trends within industry and capitalized on finds to develop new products, services and strategies.

● Improved supply chain resilience by finding different vendors for hard to get materials while factoring in a 10% safety stock of individual inventory items that are hard to find. This allowed for less downtime in production due to shortfalls in logistical planning and forecasting. Ricardo Sebastian

Special Activities Department Head/Senior Advisor, 02/1997 to 04/2011 Marine Raider Battalion – Jacksonville, NC

● Grew, led and mentored a 27-man Special Operations Team in Afghanistan, Iraq and various other countries in support of the Global War on Terrorism

● Acted as federal contract officer for the team, was in charge of all procurements for the team while in the United States and in Afghanistan. Negotiated multi-million dollar contracts with international vendors for work projects in foreign countries in support of the team's mission.

● Served as Project Manager from inception to completion to a $4 million dam project that allowed for basic welfare services to be offered to the population of Dahri-Bum.

● Served as Project Manager in the building of a Forward Operating Base in an austere village in NW Afghanistan for 50 US Special Operations Personnel and 100 Afghan National Army Special Forces Partner Force. Successfully completed construction of 7 berthing buildings, drop zone and helicopter landing area, storage and logistical warehouse area, motor pool and repair area, sewage system, electrical grid that powered the entire base, a defensive security plan, garbage dump and burning area, mess hall, a village clinic, a large well for access to water source for a 20 man restroom area that included showers, toilets, septic system and laundry area. This build was conducted 150 KM away from friendly forces. Darhi-Bum at the time of our arrival had no running water, no sewer system, and no electrical system. Dahri-Bum lacked all basic systems of modern civilization.

● Served as Project Manager for $2 million well water project for villagers of Dahri-Bum Afghanistan

● Established a local clinic and organized treatment of care for over 500 villagers.

● Acted as the official government of the Republic of Afghanistan in an area devoid of any government control as directed by the President of the United States foreign policy.

● Met with tribal elders during Shuras to hear, discuss, plan and execute village economic infusion with governmental projects to enhance village security and the establishment of governmental processes in Dari-Bum, Bagdhis Province, Afghanistan.

● Coordinated, planned and executed all intelligence gathering activities for the team as directed by mission statement

● Exploited, analyzed and disseminated all intelligence information into classified intelligence reports

● Mapped the human terrain as to power brokers and enemy combatants and identified the entire Baghdis Province Taliban network, Supervised, mentored and guided 27 team members in all aspects of their job duties to ensure a cohesive work environment and day to day operations while maintain future operations simultaneously

● Acted as security subject matter expert in personnel and team force protection while deployed to foreign countries

● Met with governmental officials and conducted vulnerability assessments for over 200 American delegates during World Trade Organization

● Planned, coordinated and executed a large-scale logistical plan for sustaining 50 US Special Operations personnel in an austere portion in NW Afghanistan for eight months: This was achieved by coordinated air drops prioritizing logistical needs, such as equipment, ammunition, building supplies, food, and all facets of providing adequate living conditions where no electricity, running water or sewer system were available.

● Positioned as go-to person for up to 300 staff members, troubleshooting complex administrative problems and training issues shortages while bringing resolution to 100% of them promptly and to their satisfaction.

● Ensured confidential budget reports remained up to date for three multi-million dollar accounts that totaled over

$100 million and conducted monthly reconciliation of these accounts. Never was there a discrepancy found in any of the accounts.

● Implemented new working processes which delivered continued improvements and are still in use today.

● Was awarded Marine Special Operations Team Leader of the year for 2009 and 2010. I was ranked 1 out of 500 Special Operations Operators for two years in a row.

● Was the first Marine ever to become an Intelligence Operative. Ricardo Sebastian

Education

Greenville Technical College - Greenville, SC

Nursing, 04/2011 - 06/2013 4.0 GPA

Dean’s List

Clemson University - Clemson, SC

Philosophy and Political Science, 04/2014 4.0 GPA

20 credits still needed to graduate

Certifications

Life and Wellness Coach certified

Operational Emergency Medicine qualified (O.E.M.S.) Tactical Emergency Casualty Care Certified (TCCC/TECC) and Instructor qualified FEMA certified workplace violence and conflict resolution

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