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Sales Manager Front Desk

Location:
Amman, Amman Governorate, Jordan
Posted:
April 17, 2023

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Resume:

K.S.A – Dammam Mobile: +966*********

E-mail: adwlnz@r.postjobfree.com

Mohammed Miqdadi

Page 1

Personal Information

Name: Mohammed Miqdadi

Date of Birth: 04.02.1984

Place of Birth: Riyadh

Marital Status: Married

Nationality: Jordanian

Vision

To go step by step for success learning and taking more experience as much as I can. Key of Success

Leadership; Teamwork; Training; Communication; Continuous Improvement Objective

Be a part of a professional and considered organization, where I can fulfill my ambition. Also seeking for a steady career to maintain high experience and productivity that will meet my self-esteem. And to gain new skills to improve myself in this competitive sector. Experience

MAY 2022- Up to Date

General Manager

Ramada by Wyndham Al Khobar

Ramada By Wyndham Al Khobar, Directed operations and business functions for the property with 136 rooms, 12 million in annual room revenues and 2.7 million in Food & Beverage and 60 employees.

Personally, and successfully handled all arrangements for high profile guests that earned publicity for the club.

Increased Room and Food & Beverage revenues by 30% over the previous year through the development of new strategies and effective management of programs.

Secured new business and expanded the client base by planning and executing dynamic marketing and advertising campaigns with trade papers, local newspapers, and the Chamber of Commerce.

Maximized revenues by increasing the average daily rate (ADR) through Internet based third-party wholesalers.

Developed, implemented and sustained aggressive solicitation program focusing on increasing business.

- Sep 2016- May 2022

General Manager

Ramada Hotel & Suites Dammam

Ramada Dammam, Directed operations and business functions for the property with 138 rooms, 9 million in annual room revenues and 2.2 million in Food & Beverage and 65 employees.

- Certified by Wyndham hotel and resorts: Hospitality Management Program 2019.

- Feb 2014-Sep 2016

General Manager

Golden Orchid Hotel Riyadh

(100 Rooms)

Report directly to the President. Responsibilities include managing all financial activity for a 100-room hotel with annual sales of 8 million. Overseeing the daily functions and setting expectations for engineering, housekeeping, food service and front desk departments and managing 50 employees.

Developed and completed multi-room renovation project within budget and allotted time.

Constructed and implemented simplified telephone logging system that tracks effectiveness of advertising campaigns.

Evaluated and re-negotiated all vendor services contracts, resulting in a 20% annual savings while maintaining quality.

Improved employee retention through implementation of departmental training, employee recognition and incentive programs that resulted in a turnover rate of 4.5 % over four years.

Established internship/mentoring program in three local high schools, allowing selected students the opportunity to experience practices of the hotel hospitality industry

March 2013- up- Feb 2014

General Manager/ Pre-Opening

Golden Orchid Hotel Jazan

(100 Rooms)

Leadership of Executive Team: F&B, Human Resources, Engineering, Finance, Operations and Sales Directors.

Recognized Leader in the community

Implemented Associate Survey increasing morale and reducing turnover by 35% in first 6 months of employment. Increased revenues through effective neighborhood marketing

Restructure the Executive Team to also include serving as interim Director of Operations and Director of Sales & Marketing

Jun 2012- to March 2013

Coral Hotel Dhahran, 153 Rooms.

Director of Sales & Marketing

Director Of Sales & Marketing: Dealing with corporate & leisure, preparing and communicate with F&B Dpt. for training and meetings. Sharing with the D.O.S for planning & advertising

Apr 2011-Jun 2012

Sofitel Hotel Al-Khobar, 229 Rooms.

Assistant Director of Sales

December 2009- Apr 2011

Coral Hotel Al-Khobar, 131 Rooms.

Senior Sales Manager

November 01, 2007 – December 2009

Golden Tulip, 104 Rooms.

Al Khobar – Kingdom of Saudi Arabia

Senior Sales Manager

January 2006 – November 01, 2007

Tulip Inn Alkhobar, 148 Rooms.

Al Khobar – Kingdom of Saudi Arabia

Sales Manager

Education

Amman University-Jordan,

B. Sc in Marketing, (2001-2005)

Faisaliya school Riyadh Saudi Arabia

12

th

grade (Tawgihe)

Skills

Languages

Speak, read and write fluently the following: Arabic & English. Computer

Windows, MS office.

Personal Interest

Riding, Car racing, Traveling, Music, Movies.

References

Are available upon request:

Mr. Nabil M. Hijazi (Managing Director) – Al Hokair Group, Hotels KSA (Tel:

+966*********)

Mr. Maher Abu Eid (Tel: 009***********)

Mr. Rafik Kamel Mob: +971563788



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