Sales Manager Front Desk
Resume:
K.S.A – Dammam Mobile: +966*********
E-mail: *********@*******.***
Mohammed Miqdadi
Page 1
Personal Information
Name: Mohammed Miqdadi
Date of Birth: 04.02.1984
Place of Birth: Riyadh
Marital Status: Married
Nationality: Jordanian
Vision
To go step by step for success learning and taking more experience as much as I can. Key of Success
Leadership; Teamwork; Training; Communication; Continuous Improvement Objective
Be a part of a professional and considered organization, where I can fulfill my ambition. Also seeking for a steady career to maintain high experience and productivity that will meet my self-esteem. And to gain new skills to improve myself in this competitive sector. Experience
MAY 2022- Up to Date
General Manager
Ramada by Wyndham Al Khobar
Ramada By Wyndham Al Khobar, Directed operations and business functions for the property with 136 rooms, 12 million in annual room revenues and 2.7 million in Food & Beverage and 60 employees.
Personally, and successfully handled all arrangements for high profile guests that earned publicity for the club.
Increased Room and Food & Beverage revenues by 30% over the previous year through the development of new strategies and effective management of programs.
Secured new business and expanded the client base by planning and executing dynamic marketing and advertising campaigns with trade papers, local newspapers, and the Chamber of Commerce.
Maximized revenues by increasing the average daily rate (ADR) through Internet based third-party wholesalers.
Developed, implemented and sustained aggressive solicitation program focusing on increasing business.
- Sep 2016- May 2022
General Manager
Ramada Hotel & Suites Dammam
Ramada Dammam, Directed operations and business functions for the property with 138 rooms, 9 million in annual room revenues and 2.2 million in Food & Beverage and 65 employees.
- Certified by Wyndham hotel and resorts: Hospitality Management Program 2019.
- Feb 2014-Sep 2016
General Manager
Golden Orchid Hotel Riyadh
(100 Rooms)
Report directly to the President. Responsibilities include managing all financial activity for a 100-room hotel with annual sales of 8 million. Overseeing the daily functions and setting expectations for engineering, housekeeping, food service and front desk departments and managing 50 employees.
Developed and completed multi-room renovation project within budget and allotted time.
Constructed and implemented simplified telephone logging system that tracks effectiveness of advertising campaigns.
Evaluated and re-negotiated all vendor services contracts, resulting in a 20% annual savings while maintaining quality.
Improved employee retention through implementation of departmental training, employee recognition and incentive programs that resulted in a turnover rate of 4.5 % over four years.
Established internship/mentoring program in three local high schools, allowing selected students the opportunity to experience practices of the hotel hospitality industry
March 2013- up- Feb 2014
General Manager/ Pre-Opening
Golden Orchid Hotel Jazan
(100 Rooms)
Leadership of Executive Team: F&B, Human Resources, Engineering, Finance, Operations and Sales Directors.
Recognized Leader in the community
Implemented Associate Survey increasing morale and reducing turnover by 35% in first 6 months of employment. Increased revenues through effective neighborhood marketing
Restructure the Executive Team to also include serving as interim Director of Operations and Director of Sales & Marketing
Jun 2012- to March 2013
Coral Hotel Dhahran, 153 Rooms.
Director of Sales & Marketing
Director Of Sales & Marketing: Dealing with corporate & leisure, preparing and communicate with F&B Dpt. for training and meetings. Sharing with the D.O.S for planning & advertising
Apr 2011-Jun 2012
Sofitel Hotel Al-Khobar, 229 Rooms.
Assistant Director of Sales
December 2009- Apr 2011
Coral Hotel Al-Khobar, 131 Rooms.
Senior Sales Manager
November 01, 2007 – December 2009
Golden Tulip, 104 Rooms.
Al Khobar – Kingdom of Saudi Arabia
Senior Sales Manager
January 2006 – November 01, 2007
Tulip Inn Alkhobar, 148 Rooms.
Al Khobar – Kingdom of Saudi Arabia
Sales Manager
Education
Amman University-Jordan,
B. Sc in Marketing, (2001-2005)
Faisaliya school Riyadh Saudi Arabia
12
th
grade (Tawgihe)
Skills
Languages
Speak, read and write fluently the following: Arabic & English. Computer
Windows, MS office.
Personal Interest
Riding, Car racing, Traveling, Music, Movies.
References
Are available upon request:
Mr. Nabil M. Hijazi (Managing Director) – Al Hokair Group, Hotels KSA (Tel:
Mr. Maher Abu Eid (Tel: 009***********)
Mr. Rafik Kamel Mob: +971563788
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