Fඅඈඋ Pൺඎඅ ඇൺ ൽൾ අൺ ඉൾඇൺ
Phoenix, AZ ***** 602-***-**** adwlmk@r.postjobfree.com
Enthusiastic Housekeeping Managerusekeeping Manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in hospitality industy.
Inventory replenishment
Employee scheduling
Team management
Training and development
Director of Housekeeping, 06/2018 to Current
Trimark Hospitality – Phoenix, AZ
Procured information from various vendors to ensure cost-effective purchasing. Supervised 42 employees, including scheduling, training and performance monitoring. Coordinated daily workflow through task prioritization and concise scheduling. Maintained daily facility operations.
Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources. Developed and implemented employee incentive programs to promote top performance. Executive Housekeeping Manager, 04/2016 to 08/2018 Clarenton Hotel – Phoenix, AZ
Accepted accountability for all assigned building keys, master keys and access cards. Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
Examined 102 rooms, halls and lobbies to determine need for repairs and replacement of furniture or equipment.
Engaged with guests on room requirements and amenities to promote overall satisfaction. Assistant Housekeeping Manager, 12/2013 to 04/2016 Pඋඈൿൾඌඌ ඈඇൺඅ Sඎආආൺඋඒ
S අඅඌ
Wඈඋ H ඌඍඈඋඒ
Sydell Hotels – Phoenix, AZ
Worked on team of 16 staff members to service 16 rooms daily. Established and documented protocols for preventive maintenance procedures, decreasing equipment issues and reducing downtime.
Developed and implemented employee incentive programs to promote top performance. Supervised daily operations, including employee performance, preventive maintenance and safety. Delegated tasks to carefully selected employees in alignment with resource management goals. Implemented improved training programs for maintenance employees. Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources. High School Diploma: 05/2008
Summit High School - Phoenix
Maricopa Community Colleges - Phoenix College - Phoenix, AZ IHG way of Clean 5-s cleaning program
Managing Housekeeping
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