Collections Representative Billing
Resume:
Deborah L. Yeager
Allegany, NY. 14706
*******@*******.***
Professional Experience:
Community Bank NA Olean, NY
August 2022 – Current
Property Insurance Rep.
• Process hazard insurance for payments
• Call agencies to get the documentation needed.
• Contact customers to verify information.
• Attention to detail.
20/20 Title LLC Canonsburg, PA
June 2021 – May 2022
Recording Specialist
• Printing off recorded mortgage and matching to original mortgage.
• Requesting checks for physical mail mortgage.
• When recorded mortgage came back uploaded into network.
• Customer Service
• Attention to detail, and general office duties.
Cigna/Express Scripts Pittsburgh
October 2020 – March 2022
Collections
• Follow up on accounts with insurance companies
• Checking on contract pricing, making needed adjustments.
• Making needed adjustments and corrections and rebilling.
• Customer Service
• Attention to detail.
Five Star Urgent Care Ellicottville, NY
May 2018 - September 2019
Recovery Specialist Support
• Verify Worker Comp Claims, Added needed information to system.
• Adjust Billing to correct contracted rates
• Answer incoming calls from patients regarding invoicing.
• Call and follow-up on claims with insurance companies.
• Corrected claims and resubmitted to insurance companies.
• General Office duties
• Customer Serive
Account Temps Pittsburgh
August 2017- January 2018
Collector
• Contact insurance companies to check the status of claims for payments
• Appropriately and correctly identified errors and re-filed denied and rejected claims
• Communicate with patients via phone and email to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays
• Verify Insurance via phone or online and update patient's account Direct Energy Business (Contractor) Pittsburgh Pa
June 2016 – March 2017
Collection Specialist II
• Answer incoming calls for business-to-business collection
• Set up payment arrangement
• Research accounts and make needed corrections
UPMC Corporation Pittsburgh Pa
June 2015 – January 2016
Sr. Account Representative
• Contact insurance companies to check the status of claims for payments
• Appropriately and correctly identified errors and re-filed denied and rejected claims
• Communicate with patients via phone and email to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays
McKesson Corporation Greentree, Pa
February 2015 – May 2015
Credentialing Representative
• Set up new physicians joining the practice
• Complete insurance application for new physicians
• Once applications returned signed from physician submit to insurance companies to process
• General office duties
Penn-doc Foot and Ankle Bradford, Pa
July 2014 – November 2014
Collections and Billing Representative
• Billed accounts to insurance companies and patients
• Posted payments to accounts
• Communicated with patients via phone and email to obtain payments
• Worked with patients to set up payment arrangements
• General office duties
National Rehab Equipment / McKesson Moon Township, Pa January 2012 – April 2014
Collections Representative III
• Worked reports of 120-day old accounts
• Contacted insurance companies and government programs to check status of claims for payments
• Appropriately and correctly identified errors and re-filed denied and rejected claims
• Communicated with patients via telephone and email to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays
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