Objective:

To lead a team and systems supported by high quality standards and lean concepts that inspire other to improve, meet goals, and to work to their full potential.

Professional Experience:

Experienced manager using Lean Six Sigma principles in all aspects of operations, production, distribution, transportation, and logistics that include: shipping, receiving, order processing, return management, inventory management, quality control, customer service, security, maintenance, sanitation, and fleet management. Additional skills in negotiating freight, parcel, and transportation contracts along with preparing vendor routing guide and compliance charge backs. Strong leadership, decision making, and problem-solving skills. Ability to manage effective space utilization, SKU maintenance and product segregation. Inspire others to challenge and raise the standard on performance, procedures, and processes that reward for success. Experience using MS office applications, well versed in several WMS, TMS, MSD dispensing software, Visio design software, KRONOS and ADP payroll and time systems. Experience with design and layout of distribution facilities and best-in-class operations. Working knowledge in a cross dock, pic n pack, kitting, and sales environment. Ability to manage constant change while implementing new systems that include: automated high-speed shipping, returns and order processing sorters, effective pick modules, RF order processing, pick & put to light, carousel and vertical picking. Provide a hands-on approach to improve process flow, slotting, product layout, allocation while maintaining continuous staff development that promotes effective leadership.

Work Experience/Essential Duties & Responsibilities:

Young at Heart Distribution, Indianapolis Indiana

Executive Director of Distribution March 2016 to present

Manage all aspects of our wholesale distribution of prescription drugs, devises, and supporting services

Responsible for the management of all warehouse operation, customer service, administration staffing, data information, and analytics.

Responsible for company financials including P&L, preparing annual budgets, reporting payroll, analytics, and other reporting

Manage production standards, staffing requirements, performance reviews, key imperatives, key objectives, and set annual goals for leadership roles

Accountable for the administration required for physical inventory and reconciliation

Built and maintained strong customer partnerships, visit customers to monitor quality, and review customer needs and concerns

Maintain corporate policy, procedures, and review of all operating systems

Responsible for compliance of all federal, state and local laws. Maintain and acquire state licenses, accreditations, and memberships

Work closely with corporate and internal leadership, as well as team members throughout the company to ensure adequate training and cross training of all personnel.

Work with local and national vendors to ensure safe delivery of all product needs and related material handling equipment

The Ostler Group, Avon, Indiana

Property Management January 2015 to March 2018

Provide marketing, financial records, tenant occupancy, facility up keep, administrations, and risk management

Responsibilities include: maintaining the property, keep it occupied with tenants, provide budget improvements, maintain records, accepting and recording rent, addressing and contracting maintenance issues, advertising vacancies, and administering credit and background checks on tenants

Genco, Greenwood, Indiana

Operations Manager February 2014 to January 2015

Responsible for all operations of a forward and reverse logistics within a 3PL for multi clients

Planned and scheduled all distribution services including: receiving, storing, shipping, handling returned/damaged goods, maintenance, and administrative activities to ensure customer requirements

Accountable for a multi-million-dollar P&L while responsibility for the business unit with focus on development of existing and new customers that lead to increased market share while providing leadership that was committed to continuous improvements

Evaluated, developed, implemented procedures and processes that improve efficiencies and reduced program cost

Responsible for hiring, motivating, evaluating, developing group/department personnel. Provided hands on approach to coaching and mentoring team members

Developed and implemented performance standards in designated areas. Developed shipping and quality processes to ensure maximum efficiencies were gained and performance standards were met

Built strong relationships with peers and senior managers to best meet company goals and objectives.

Operated within budgetary constraints and participated in the development of annual budget forecasts.

Developed and maintained written departmental standards and procedures

Hostess Brands, Indianapolis, Indiana

Logistics’ Manager August 2010 thru December 2013

Responsible for all aspects of distribution including: shipping, receiving, order processing, production, security, and fleet management that involves multiple site operations

Developed annual budgets and cost controls that met and exceeded our financial plan

Developed, trained and challenged management staff to “raise the standards” with all operations that included drivers, warehouse, depots, and plant operations on 3 shifts 7 days per week

Negotiated additional LTL freight, parcel, and transportation contracts that greatly reduced transportation cost

Developed and improved process/procedures that identified and promoted the basic principles of a lean environment

Provided leadership, training, and coaching used to evaluate a staff of 4 Supervisors, 2 Logistics Clerks, several Team Leaders, and an Assistant Manager

Analyzed data to monitor performance and plan improvements that included using root cause analysis for problem resolution for all operations that tracked, measured, and communicated key performance metrics

Monitored the quality, quantity, cost, and efficiency of the movement and storage of goods

LMS Intellibound, Inc., Greenwood, Indiana

Site Manager, January 2009 thru June 2010

On site at Aldi’s Distribution Center Greenwood, Indiana

Effectively managed 3rd party logistic services including: receiving, unloading, put away, selecting, security, ground service, housekeeping, and sanitation

Responsibilities included: leadership, training, coaching, staffing, planning, organizing, communication with internal and external customers, controlling P&L cost, assigning and directing work, evaluating performance, delivery and routing compliance, developed and improved process/procedures that identify and promote the basic principles of a lean environment

The Ostler Group, Avon, Indiana

Property Management September 2007 thru January 2009

Provide marketing, financial records, tenant occupancy, facility up keep, administration, and risk management

Responsibilities included: maintain the property, keep it occupied with tenants, provide budget improvements, maintain records, accepting and recording rent, addressing and contracting maintenance issues, advertising vacancies, and administering credit and background checks on tenants

Man Alive, Indianapolis, Indiana

Warehouse General Manager, June 1998 thru September 2007

Responsible for all aspects of distribution involving multiple warehouse operations that included training programs for best warehouse practices in a lean environment

Control P&L cost, managed inventory integrity throughout the warehouse from receiving to shipping, while maintaining facility maintenance, safety, security, and housekeeping

Coordinate all aspects of new store set up and grand openings from operations, real estate, purchasing, personnel, marketing, legal, merchandising, mall management, and on-site contractors

Established new shipping procedures, vendor routing guides, compliance program, and implemented vendor charge back policy that significantly improved receiving efficiencies, and created positive revenue

Negotiated freight, parcel, and transportation contracts that greatly reduced transportation cost

Reduced packaging cost by 30% through recycling and use of alternative packing materials

Reduced transportation cost by 60% through implementing optimized shipping and tracking procedures, establishing a partnership with all freight and parcel carriers which lead to greater discounts

Increased productivity by 150% by implementing production standards, building infrastructure, streamline order processing, and implementing performance counseling notification PCN.

Increased order accuracy from 91% to 99.8% by implementing quality standard, quality circles, and performance counseling notification

Reduced employee turnover by revising attendance standards and implementing performance counseling notification that hold associates accountable

Boehringer Mannheim Corporation, Indianapolis, Indiana

Warehouse Supervisor, January 1998 thru May 1998

Responsible for all aspects of warehousing on multiple shifts including: receiving, shipping, stocking, replenishment, order processing, and inventory control while maintaining facility maintenance, safety, security, and housekeeping

Implemented RF warehouse inventory management systems

Implemented pick & put to light picking and stocking systems

Implemented carousel picking and stocking systems

Musicland Distribution Center, Franklin, Indiana

Order Processing Supervisor, January 1995 thru January 1998

Responsible for managing operations on multiple shifts including: overseeing order processing departments, receiving, stocking, new store set up, special orders, and customer service while supervising Department Leads

Played a key role in the set up and layout of equipment, racking, conveyor and moving product from the closing warehouse in Minneapolis to the new 800,000 square foot warehouse in Franklin, Indiana.

Implemented special procedures for picking, sorting, packing, and shipment of new stores

Interamerican 3rd Party Logistics, Indianapolis, Indiana

Manager of Quality, July 1994 thru January 1995

Responsible for the distribution of medical supplies for Becton & Dickenson internal and external customers.

Developed quality programs using ISO 9001 and 9002 practices

Wrote and revised quality and operational policies and procedures

Conducted internal and external quality audits for both Interamerican and Becton & Dickenson on procedures and systems that enhanced daily operations

Structured and established inspection samples that measured and improved overall quality assurance

Dana Corporation, Indianapolis Indiana,

Warehousemen/Coordinator, March 1986 thru July 1994

Developed in all aspects of distribution including: order processing, shipping, receiving, replenishment, allocations, returns, and inventory management

Played a major role in implementing RF/warehouse inventory management system.

Established and implemented receiving procedures using APN & ASN shipping notification

Implemented quality circles, directed groups and group leaders, developed training classes, suggestion programs, and completed group projects

Education:

Bachelor of Science in Management degree-Indiana Wesleyan University

Associate of Science in Industrial Management degree-Indiana Vocational Technical College

Attributes:

Licensed Notary Public, able to manage multiple assignments while meeting project deadlines. Excel in distribution, fleet management, logistics, and inventory management. Experienced in Excellence in Distribution, Lean Principles, GMP’S, 5S, SAP, CPIM, and ISO 9000. Inspire managers to lead, challenge, and motivate to achieve company goals. Organized, detail oriented, ambitious, and promote good work ethics, while maintaining a safe, secure, clean, and healthy work environment.

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