Itza Valdez-Muñoz
Killeen, TX 254-***-**** adwlkk@r.postjobfree.com Linkedin.com/in/itza-valdez-muñoz-0220b781
Logistics Manager
Logistics operations professional with 20+ years of experience. Over 6 years of leadership experience within the warehouse setting. Providing overall leadership and day-to-day management of military personnel and contractors. Over 10 years’ experience in training, warehouse management, and personnel management. Facilitates interdepartmental collaboration to drive metrics, planning, and objectives. Conducts risk analysis and recommends mitigation strategies. Selected for knowledge and the ability to collaborate across all departments and manage shifting priorities and timelines. Commended throughout career for formulating effective plans, improving ROI, and achieving consistent year-over-year growth. Fluent English and Spanish. Bachelor’s Degree in History and Mathematics. Pursuing Bachelor’s Degree in Operations Management Logistics & Transportation.
Leadership Impact
Trusted logistics partner who consistently delivers quantifiable value by leveraging emerging technology and business insights to optimize value.
Logistics strategist with an entrepreneurial mindset and a contemporary approach to solving diverse business problems through innovation, scalability, and reliability.
A results-driven, decisive leader who is highly skilled at building stakeholder relationships and managing change, developing measurable procedures and agreements, and counseling/developing individuals and teams.
In-depth expertise in logistics operations process optimization, and leading projects through the complexities of varying priorities, and agendas.
Signature Competencies
Training & Mentoring
Operations Management
Warehouse & Facilities Management
Team Building
Risk Management
Personnel Management
Logistics Planning
Safety Protocols
Customer Relationship Management
Decision Making
Project Management
Critical Thinking
Regulatory Compliance
Computer-based Proficiency
Communication
Professional Experience
FULFILLMENT CENTER ASSOCIATE – Amazon (AUS3), Waco, TX Aug 2022-Present
Receive and put away inventory.
Prepare customer orders.
Prepare and inventory trucks for shipment.
Inspect items to ensure items meets quality requirements.
Troubleshoot problems.
Audit employees in their quality of work.
OFFICE MANAGER – Harker Heights Event Center, Harker Heights, TX Feb 2021 – Sep 2021
Oversaw general office operation.
Greeted visitors, answered a high volume of incoming phone calls, and delivered world-class service to customers.
Coordinated appointments and meetings and managed staff calendars and schedules.
Supervised, mentored, trained, and coached the office staff and delegated assignments to ensure maximum productivity.
Purchased office supplies and equipment and maintained proper stock levels.
Produced reports, composed correspondence, and drafted new contracts.
Created management-level reports.
AUTOMATED LOGISTICS SPECIALIST/MANAGER – U.S. Army, Various Locations Jan 1997 – Dec 2018
Advanced through increasingly responsible, technical, quality assurance, and supervisory roles based on strong demonstrated leadership and team-building skills.
Receiving Supervisor
Managed 10 individuals, directed, and coordinated activities toward the receiving, transporting, stacking, order filling, shipping, and maintaining stock records in a large warehouse facility.
Supervised the labeling and casing of materials.
Analyzed production schedules and estimated worker-hour requirements for completion of job assignments.
Established work procedures to meet production schedules, using knowledge of capacities of machines equipment.
Continued…
Maintained time and production records.
Trained new employees to perform warehouse functions and duties.
Enforced safety regulations and ensured that employees adhered to standing warehouse policies.
Stock Control Supervisor
Supervised and coordinated the activities of 8 Stock Control Clerks engaged in keeping records of sales, perpetual, and periodic inventories.
Compiled data from sources, such as contracts, purchase orders, invoices, requisitions, and accounting reports.
Kept back-order files in established sequence and released back-orders for issues and shipments as stock became available.
Gathered and updated stock control records and information, such as consumption rate, and characteristics of items in storage to determine stock supply and need for replacement.
Prepared requisitions, orders, and other documents for purchasing or requisitioning new or additional stock items.
Reviewed files to determine unused items and recommended disposal of excess stock.
Determined work procedures; prepared work schedules; and expedited workflow.
Assigned duties and examined work for exactness, neatness, and conformance to policies and procedures.
Evaluated and standardized procedures to improve the efficiency of employees.
Prepared composite reports from the individual reports of subordinates.
Education
Bachelor’s Degree Program, History, Mathematics – Texas A&M University, Killeen, TX
Bachelor’s Degree Program, Operation Management, Logistics and Transportation, Southern New Hampshire University (in progress)
Automated Logistics Specialist Training, U.S. Army
Technical Proficiencies
Microsoft Office: Word/Excel/PowerPoint/Outlook, Proprietary Company Software