Tax Preparer Area Supervisor

CARLA NIX

*** ***** ******* **, **********, MS, *9437 • 1-601-***-**** • **********@*****.***

High School Diploma - 1983

South Jones High School - Ellisville, MS

Capable of standing for long periods of time and training new employees. Detail-oriented

In FOH and BOH operations, a competent and capable team member. Have an energetic personality and a strong work ethic as [Job Title]. Creative

Focused

Accomplished

Problem-solving

Critical thinking

Decision-making

Client relations

Cash handling expert

Area Supervisor

Kohls

Area Supervisor

Kohls

Quickly checked customers out and bagged their purchases. I've worked in retail for [number] years.

I've worked in merchandising for [number] years.

Conducted research to find appropriate answers to customer questions. Gathered shopping carts and baskets from the store's interior and exterior. Trained

Was responsible for opening and closing the store on my own when necessary, as well as preparing the nightly bank drop for the manager. Helped customers by answering their questions and completing their requests. Manger - August, 2005 to October, 2011

Bass Cleaners - Hattiesburg, MS

open and close store

assist customers

banking

answer phone

monthly billing

Education

Professional Summary

Skills

Work History

Head server

Dans Diner - Petal, Ms

Maintained customer satisfaction with timely table check-ins to assess food and beverage needs. Maintained customer satisfaction with timely table check-ins to assess food and beverage needs. Took credit card, cash, and gift certificate payments and gave cash transactions change. Closed out the cash drawer at the end of each shift, reconciling totals and resolving discrepancies to maintain financial accuracy. Greeted new customers, talked about specials, took drink orders, and made positive connections with them right away. Cleaned windowsills, floors, storage areas, and service refrigerators among other areas of the facility. Reconciled the cash register at the end of each day. Ensured customer satisfaction by providing excellent service. Ensured customer satisfaction by providing excellent service. Receptionist/Tax preparer - January, 2000 to April, 2008 H&R Block - Hattiesburg, Ms

Measured yardage and looked for stray golf balls.

Prepared tax returns for clients in [Industry] and [Industry] according to government regulations and requirements. Provided each customer with exceptional service by listening to their concerns and answering their questions. Worked with clients to assess and mitigate future tax liabilities, as well as determine tax abatement eligibility. Advised clients on how to reduce their tax liabilities. Thoroughly reviewed my clients' tax returns to see if they were eligible for any additional tax credits or deductions.

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