Customer Service Executive Assistant

Lauren Schwartz

***** ***** ***** ***** ● Tomball, TX 77377 ● 281-***-**** ● adwlj0@r.postjobfree.com

Executive Professional

Corporate Ambassador / Client Facilitator / Revenue Generator

Highly energetic marketing professional with superior work ethic and creative revenue generating ideas. Practical, concrete thinker who is at my most powerful when reacting to and solving prospect/client problems. The natural ability to understand people’s emotions and work with them to help rise to the occasion

Professional Experience

Marketing Assistant June 2022 – March 2023 Keller Williams

Phone and online marketing campaigns for future and existing clients alike.

Designed and promoted new online and physical advertisement.

Preformed daily duties on time in a professional and timely manner.

Open house events, property management, contracts and lease agreements, customer service, website traffic monitoring for sales and customer retention purposes

Marketing Manager/ Operations August 2020 – June 2022 RE/Max

Oversaw P/L analysis while advising most cost-effective strategies.

Customized sales brochures and email blasts to create new business.

Worked directly with C-Level executive with staging and hosting new listings.

Organized professional after business hours meeting with potential buyers.

Executive Assistant July 2013 – May 2015 Kandor Group, Houston, TX

Collaborated with leadership and team members to improve overall performance.

Successfully managed day-to-day office communications and operations in a professional manner.

Marketing for Small business development and support

Conducted myself in a prompt and professional manning each day.

Organization of staff operations, meeting deadlines and client meeting preparations.

Conducted preparation for success via memos, fliers, and emails

Marketing Director, December 2008 – December 2011 Turbo Real Estate Houston, TX

Real Estate Marketing, Public Relations, and Event Planning

Developed and planned all sides of public relations including but not limited to coordinating, participation and hosting events alongside the Broker and Owner, Chris Schilling

Phone calls with script to cold call for sale by owner properties, database management, meeting transcriber, marketing campaigns, marketing signage and real estate sales support.

Meeting customer demands at a high extremely high level in the highest of professionalism.

Meeting customer satisfaction day-to-day to ensure company revenue and success.

Education

AUGUST 2008

Sam Houston State University, Huntsville, TX - B.A. in Speech Communication with a minor in Marketing

Champions School of Real Estate, Houston, TX- Texas Real Estate License attained in 2011

Skills

Business development

Key relationship management

Exceptional networker and negotiator

Consultative seller

Discerning eye for detail

Outgoing people person

Relationship business building

Customer service mindset

Proficient salesperson

Revenue generation ideas/cross selling

Marketing and merchandising

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