Officer Assistant Sales Manager Outside Sales Admin Processor
Resume:
Marcelle Mullock
Sales Manager / Account Executive Profile
adwlim@r.postjobfree.com • 916-***-****
LinkedIn Profile • Sacramento, CA
Detail-oriented professional with hands-on experience facilitating and generating sales while capitalizing on growth opportunities to meet and exceed revenue targets. Passionate leader with notable experience in sales, store, and account management. Collaborative leadership style; expert at leading and influencing teams to ensure high levels of performance. Talent for coordinating and implementing robust sales strategies to optimize sales and boost business/revenue growth. Proven history of accomplishing and exceeding sales targets on consistent basis. Well-versed in maintaining up-to-date knowledge of product and service offerings to deliver effective suggestions to customers based on requirements. Articulate communicator continually focused on building and strengthening professional relationships at all levels. Equipped with excellent analytical, organizational, problem-solving, and attention-to-detail skills. Areas of Expertise
Sales Management & Optimization
Strategic Planning & Execution
Customer Service & Retention
Team Management & Training
Reporting & Documentation
Sales Quota Management
Visual Merchandising
Account Management
Product Knowledge
Professional Experience
Fairway Independent Mortgage Company – Sacramento, CA 2020 – 2022 Loan Officer Assistant / Processor
Delivered best-in-class services to both new and seasoned buyers, as well as provided complete step-by-step guidance. Ensured smooth and seamless process from start to end by collaborating with loan officers, processors, and buyers. Conducted quality control reviews on each file while adhering to each investor's guidelines.
● Processed home loans, including Jumbos and all other standard loans; attempted to close all transactions within 30 days, delivered files to processor/underwriter within 24 hours, and promptly responded to customer calls/emails. Fastenal – Roseville, CA 2019 – 2020
Outside Sales
Acquired potential prospects by completing inside and outside sales. Spearheaded store inventory and onsite customer locations. Optimized book of business month after month. Carried out various activities, such as identifying key opportunities, presenting sales proposals to prospective customers, assessing customer needs, and educating customers on products and services.
● Developed and sustained professional relationships by overseeing over 30 accounts.
● Built accounts and gained recognition by selling accounts more than other employees. McMullen – Oakland, CA 2018 – 2019
Regional Sales Manager
Maintained high levels of performance by recruiting and training employees. Performed multiple tasks, covering leading loss prevention, managing inventory, directing profit and loss, and reporting directly to CEO/Owner. Evaluated sell-through reports by collaborating with CEO/Owner. Oversaw all logistics for multiple locations. Assisted with accounting and bookkeeping.
● Maximized profits month after month and year after year.
● Assisted Creative/Brand Director with website curation.
● Provided support in formulating and implementing effective policies and procedures.
● Ensured customer retention through strategic planning and execution.
● Delivered assistance to buyer with purchasing options to focus on customer needs. Page 2 2
Pottery Barn – Walnut Creek, CA 2017 – 2018
Sales Manager
Guided sales associates on short- and long-term objectives. Acted as point of contact for all trade members, including architects and contractors. Increased personal and team sales goals month after month. Built and strengthened professional relationships at all levels with keen attention to process detail. Collaborated with sales team on daily, weekly, and monthly basis to review sales goals.
● Provided effective supervision and training to over 40 employees regarding customer experience and personal sales.
● Conducted interviews and recruited team, aimed at ensuring high levels of performance.
● Generated sales of over $400K within one year and became top salesperson. Cop Copine Paris – San Francisco, CA 2017 – 2017
Store Manager
Directed all in-store logistics, including sales goals, loss prevention, inventory, and profit and loss. Kept abreast with latest knowledge of new season products and service offerings to deliver effective suggestions to customers based on needs. Identified problems and resolved queries to fulfill customer requirements.
● Achieved and exceeded sales goals by overseeing all employees.
● Boosted profits and foot traffic month after month. Additional Experience
Doc Drawer / Initial CD Preparer / Jr. UW
Finance of America Mortgage (formerly Pinnacle Capital Mortgage) – Folsom, CA, 2015 – 2017 Loan Officer Assistant/Processor
Alpine Mortgage Planning – Roseville, CA, 2014 – 2014 Licensing Admin / Retail Transaction Coordinator / CSR Pinnacle Capital Mortgage – Folsom, CA, 2009 – 2013 Education
Associate of Arts Degree: Fashion Design Major
FIDM/ Fashion Institute of Design & Merchandising – San Francisco, CA Technical Proficiencies
MS Office Suite Google Docs Dropbox Adobe Creative Cloud Salesforce DocuSign
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