Project Coordinator Experience Associate

NIDHI SODHANI

Cedar Park, TX adwlhf@r.postjobfree.com 770-***-**** linkedin.com/in/nidhi-sodhani-99286916/ PROFILE

Adaptable, consistent and detail-oriented professional with 5+ years of varied business operations and project management experience ranging from IT, Banking and Education industries. PROFESSIONAL EXPERIENCE

Resource Management Lead (North America) –Apexon, USA- Remote May 2022 – Dec 2022 Enabled seamless execution of workforce management policies across the organisation post-merger of four companies.

Performed Demand/Requirement Management, Effective Bench, Roll-off and Stakeholder Management, Reporting and Process implementation for the whole of the US.

Collaborated with various cross functional teams like Finance, HR, TA, Account and Delivery teams to ensure for seamless daily operations.

Collated data from various tools like salesforce, nest, etc on a regular basis to create reports for various stake holders helping make revenue impacting decisions.

Also helped effective execution of work force management policies, implementation of inhouse Demand Management tool, effective rebadging of talent pool across various departments and projects as part of merger transition.

Customer Experience Associate–Conduent, USA- Remote (contract) Oct 2021– Jan 2022

Represent client requirements with the internal program and project team with regards to processes, tools, and documentation.

Adhere to the Regulatory and Compliance aspects associated, such as HIPAA Law and other Federal norms and regulations as may be applicable and ensure they are complied with at all times.

Update data on a regular basis in internal tools for smooth and transparent flow of information across various channels, ensuring efficient and effective communication.

Driving required changes, reporting and escalation as need be to resolve client issues efficiently. Senior Executive – Project Management Office (contract), BNP Paribas India, Mumbai, India July 2015 – Nov 2015 As a Senior Project Coordinator in SLA/Contracts team functioned an integral role in Service-Level Agreement management with multiple teams.

Performed with a high degree of accuracy and precision in drafting new and renewal SLAs according to the

standard template.

Actively coordinated with legal and compliance teams to ensure that agreements are properly drafted to receive final approval.

Maintain a database for all commercials, Service-Level Agreement contracts, and invoices for various business unit projects.

Executive – Project Management, Harman International (Aditi Technologies Ltd),Bangalore, India May 2013 – Nov 2014 As a Project Coordinator administered PMO activities through efficiently collaborating with various cross functional teams for seamless daily operations.

Coordinated with Delivery Managers and Project Owners to generate weekly and monthly reports

Tracking and reporting the variance in scope, schedule, cost, and quality from the respective baselines.

Collated and validated financial/functional data, such as resource utilization through resource tracking/mapping for proper billing.

Generated up-to-date revenue and opportunity analysis, cost and expenditure analysis, targeted vs. earned revenue.

Maintained the database for commercials, Service Level Agreement contracts, and invoices for all projects of the business unit.

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Collaborated with the resourcing team for resource allocation and onboarding/off-rolling as per project requirements.

Implemented Resource Utilization reports by enabling resource optimization and resource mapping

Coordinated and ensured that the periodic software QA for projects is accomplished and regularly monitored legal compliance and regulatory reports, certifications, and licenses are in place and update as per requirements. Officer-Corporate Operations, Raisoni Group of Educational Institutions, Nagpur, India Jul 2011 – May 2013 Consistently administered daily work activities, including financial reporting, process implementation, and infrastructure Lease Management.

Consolidated financial reports such as profit & loss statement, balance sheet to calculate opportunity cost loss, net worth, etc and other financial analysis.

Collated and analysed MIS for expense control while maintaining legal, property, and other related documents.

Oversaw end to end Infrastructure Leasing Management project based on quotes from different vendors.

Support the creation and improvement of processes and procedures through internal checks and MIS resulting in optimizing resources, reducing expenditures, and avoiding losses. Assistant Manager – Operations, Axis Bank Ltd, Nagpur, India Sep 2010 – Jun 2011 Retail banking operations, coordinating banking reconciliation, and cross-selling banking products.

Regulated day-to-day front-end banking operations such as cheque clearing, electronic and wire transfers, teller operations.

Collaboratively orchestrated the customer service desk by addressing customer concerns and queries in a consistent manner.

Used proven methods in collaborating continuous business development through the cross-selling of various banking products.

Tax Analyst, Ernst & Young Pvt Ltd, Bangalore, India Nov 2009 – May 2010 Maintained complete confidentiality in reviewing tax returns and computations, drafting financial reports, and managing financial analysis.

Administered data validation through financial analysis, including cash flow, portfolio management, and crude financial data.

Drafted income statements, balance sheets, tax cost projections, tax equalization calculations, hypothetical tax calculations, etc.

Made use of analytical tools for the computation of economic allocations, tax returns, security analysis, and tax adjustments.

Prepared tax returns for mutual funds, CDOs, banking, insurance, and corporate clients as per GAAP, IRS, and IFRS.

EDUCATION & PROFESSIONAL DEVELOPMENT

Master of Business Administration Degree in Finance and Human Resource Jul 2007-Jul 2009 RTM-Nagpur University - Department of Business Management, Nagpur, India Bachelor of Commerce Degree in Accounting Jul 2003- Apr 2006 Vijayanagar College- Gulbarga University, India

Management Trainee, IDBI Bank Ltd, Nagpur, India Jun 2008- Oct 2008 Analysed various categories of retail banking loan products, including home and education loans; Evaluated credit proposals; acquired knowledge of the procedural aspects relating to credit processing. Management Trainee, DSP Merrill Lynch, Nagpur, India Jan 2008-Mar 2008 Made effective use of hands-on learning about mutual funds and their functions; Efficiently cleared AMFI Advisor module.

DIPLOMAS & CERTIFICATIONS

Banking & Finance Diploma Jul 2010

Indian Institute of Banking & Finance (JAIIB), India Association of Mutual Funds in India (AMFI) Certification Mar 2008 NSE Academy Certification in Financial Markets (NCFM), India TECHNICAL SKILLS

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) JIRA, MS-CRM, SharePoint, Salesforce, Axapta, Base camp, Lotus Notes, VMware.

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