Post Job Free

Resume

Sign in

Customer Service Plant Manager

Location:
Chicago, IL
Posted:
April 17, 2023

Contact this candidate

Resume:

Page * of *

John Pulido

**** *. ********** *****, *** 301 Mount Prospect, IL 60056 224-***-****

adwld1@r.postjobfree.com https://www.linkedin.com/in/john-pulido-10a3a522/ Summary:

A production manager with extensive experience in the corrugated industry, focusing on productivity, teamwork, and customer satisfaction in producing the best product possible. Core Competencies:

Oversees quality, productivity, and waste reduction to produce corrugated and laminated display boxes.

Proficient in the operation of corrugators, die cutters, printers, strapping, and other equipment.

Leads and motivates teams of associates in production, process improvement, and safety.

Trains employees in machine operation, maintenance, troubleshooting, and problem-solving.

Ensures the best machine lineup to minimize set-up times and increase overall productivity.

Collaborates with safety, quality, customer service, and sales to address customer concerns. Professional Experience:

Standfast Group - Carol Stream, IL July 2017 – January 2023 Production Supervisor

Managed a team of up to fifty employees, including machine operators, maintenance, shipping, and receiving personnel.

Prepared and implemented Safety Lockout Tagout with the Safety Manager and employees.

Coordinated with Plant Scheduler to optimize machine time, minimize set-ups, and increase overall productivity.

Reduce set-up time by 10 minutes on the Bobst 66-inch Flexo.

Provided input to the DOO and ownership on productivity through discussion of new items, R&D, and set-up reduction.

Cut costs and increased press uptime by introducing a new die-cut anvil design. Kapstone Container Corporation - Aurora, IL December 2016 – July 2017 Converting Supervisor

Managed a team of 45 associates, from machine operators to maintenance, shipping, and receiving personnel.

Built and motivated new hourly teams on the third shift.

Developed and instituted set-up reduction programs to improve efficiency, reducing set-up times by eight minutes.

Created set-up reduction programs to improve efficiency at a struggling Kapstone plant in Cedar Rapids, Iowa.

Reduced costs and increased press uptime by introducing a new die-cut anvil design. Batavia Container, Inc. - Batavia, IL January 2016 – November 2016 Production Supervisor

Managed a team of up to thirty employees, including machine operators, maintenance, shipping, and receiving personnel.

Prepared and implemented Safety Lockout Tagout with the Quality/Safety manager.

Developed and instituted Strike Box procedures to maintain quality and efficiency.

Provided input to the Plant Manager and Superintendent on enhancing safety and productivity using new equipment. Georgia-Pacific - Oshkosh, WI November 2014 – December 2015 Facility Manager/Plant Superintendent

Prepared action plans, including goals for each supervisor, focusing on labor productivity, process throughput, and equipment availability.

Head up all production, including related machine installation and repair.

Developed and instituted programs to maintain quality and efficiency.

Reviewed production costs and product quality and modified inventory control programs for profitable operations.

Maintained SQF Level 2 Certification.

Reduced waste from 4% to 2%, saving the company $36,000 monthly.

Controlled overtime by less than 10% through cross training, increased plant yearly profit from negative to positive by hour- by-hour throughput.

Increased tonnage by 11% higher than the previous year, including the 50-inch Flexo by 7% and 35-inch Flexo by 14%; reduced set-up times on both Flexos by 3 minutes.

The safety team accomplished a milestone in the plant goal of zero recordable incidents compared to three in the previous year.

Page 2 of 2

John Pulido

1476 S Brownstone Court, Apt 301 Mount Prospect, IL 60056 224-***-****

adwld1@r.postjobfree.com https://www.linkedin.com/in/john-pulido-10a3a522/ Professional Experience (Continued):

Georgia Pacific - San Leandro, CA 2010 – November 2014 Production Converting Supervisor

Executed SQF plans to achieve/maintain SQF Level 2 Certification at the facility and to meet all company requirements related to quality and food safety programs.

Provided safety leadership and supported a safety culture and vision of no injuries.

Developed safety plans and facilitated job safety analysis (JSA) to support significant operations and maintenance activities, including turnarounds and high-risk jobs.

Supported incident investigations (TRAX) to identify contributing factors and root causes and recommend solutions.

Conducted daily toolbox meetings with the production team and promoted safety and open discussion.

Satisfied internal and external customers’ needs while looking for ways to improve customer service.

Managed Payroll (Kronos) for all departments, staffing schedules, vacations, and floaters. Smurfit Stone Container - Milpitas, CA 2008 – 2010 Production Converting Supervisor

Worked cooperatively with other departments to support Customer Service, the Quality Manager, customers, and vendors.

Conducted safety tailgate meetings while demonstrating safety as a core value.

Provided timely feedback on any quality variances and communicated expectations to direct reports.

Met or exceeded minimum volume targets designated by the business unit.

Satisfied internal and external customers' needs, finding ways to improve customer service.

Worked proactively to create solutions that reduce waste and cost with a proven history of lowering ink costs on a particular client's product run, saving $102K after seven months. Pratt Industries - Conyers, GA 2004 – 2008

Converting Supervisor

Identified communication barriers between Spanish and English-speaking employees, improving teamwork, enforcing rules and standards, and holding individuals accountable for their actions.

Held bilingual productivity and quality meetings, including safety and on-time commitment to the customer.

Aligned individual strengths with the organization's goals. Enforced the importance of lean manufacturing.

Communicated clear performance objectives and goals and provided feedback. Pratt Industries - Valparaiso, IN 2000 - 2004

Machine Operator / Lead Man

Promoted in four months, responsible for 4-color TCY RDC; ran all new items for the press machine.

Increased position in production to a new 66 Ward FFG, ran all new items ensuring a safe, zero defect, and minimal waste environment with high productivity.

Enforced safety, quality, and increased productivity in a leadership role. Education:

University of Phoenix – Sacramento, CA; Coursework in Management 2017 DeKalb Technical College, Certificate of Completion for Leadership 2006 Dale Carnegie's Leadership Training 2004

Lean Six Sigma White Belt Certified. 2018

BRC Internal Audit, Food Safety HACCP, FSPCA Preventive Controls Packaging Issue 5: Understanding the Requirements

Technical Proficiencies:

MS Office (Word, Excel, PowerPoint, Access, Teams, Outlook), Amtech, EFI/CTI, Kiwi, Amtech, Kronos Fluent in Spanish (Written and Spoken)



Contact this candidate