Mail Processing Student Intern

Ramona R. Hinton

**** ****** **** **.

Grove City, Ohio 43213

Phone: 614-***-****

Work: 614-***-****

E-mail: *********@*****.***

Objective

To obtain a Lairdship Position with a Social Service agency, where my education and years of experience in child welfare can be maximized.

Education

1998-2000 Ohio University, Athens, OH, Master of Science (Family Studies Major)

1987-1992 Mississippi Valley State University Bachelor of Social Work Degree)

Summary

A 29 Year Public Service employee, and seasoned human services supervisor from a large county agency of 780 Plus employees. Demonstrate knowledge in the areas of child protection services on the behalf of at risk abused, neglected, dependent, and delinquent children.

Associate Director and Co-Founder of Youth Exposure, Inc. mentors at risk middle school and high school students.

Expert in the area of interviewing, information gathering, note taking, and assessments of individual strengths and weaknesses of the areas of job performances and evaluations.

Perform Annual job performances on a team of 7 employees.

Efficient in Labor Management and Relationship and the Adaptation of agency’s policies and procedures

Expert in the areas of Intake and Investigation and Case Management; as well as Institutional Abuse Investigations of out of care settings, where children live. Extensive knowledge of ongoing case management services to families to include children and parents.

Knowledge of the Welfare Reform.

Proficient in services to adoptive famies and planning.

Efficient in the knowledge of community resources in the Central Ohio Community the vulnerable population i.e. Netcare services, Twin Valley Mental Health services, North Central and South East Mental Health, Columbus Health Department, Comp Drug, ADAMH Board, and Veterans Affairs.

Exemplary people skills; positive leadership and results oriented.

Good listener who mentors and motives others and advocates as a change agent for individuals.

Skilled in mediation, fact findings, investigations, assessments, and treatment planning.

Have the ability to work effectively in a fast paced, fluid and unpredictable yet productive work environment.

Professional Experiences

Secretary 2

JOB DUTIESJOB DUTIES:

Liaison for my supervisor by researching and responding to inquiries and requests

from staff, callers and visitors; oversee and schedules services; furnishes information and explains

procedures to staff, public or other departments; advises and supplies information to obtain

Provide all administrative support relative to bid and proposal specifications; types technical

material, including contracts, leases, bid specs, correspondence, etc.; logs formal bids; establishes

and maintains bid, contract, lease and purchasing files and language; assists in preparation of

comparative analysis of bids; creates and maintains bid lists and mailings; creates and maintains

formal bid files; prepares letters to bidders; maintains and updates ongoing list of all contracts

and leases, including expiration dates, notice requirements and other pertinent information;

gathers information on product availability, costs and shipping timelines from vendors.

Oversees specialized data storage and retrieval systems for the Department, including govDeals;

generates up-to-date reports of account expenditures and balances; reports budget information to

department manager, e.g., potential overruns, total expenditures, etc.; obtains and maintains

information from various sources and prepares reports including equipment and vehicle inventories,

records of building and vehicle maintenance performed, log of keys assigned, vendors lists, etc.;

prepares, tracks and approves invoices for requests for publications, memberships and business

cards; verifies, researches and approves moving invoices; oversees entry of invoices for payment;

generates log of work orders, including dates received and completed, man hours, materials,

costs, work description, and schedule of work orders; manages loaning of agency

vehicles and logs HVAC requests.

Prepares work orders and provides appropriate referrals; maintains filing system; maintains physical

plant and equipment perpetual inventory records; processes Federal Express mailings; facilitates

departmental staffing coverage; coordinates staff coverage and schedules relief for various sections

within the Department, including copy service and mailroom services; oversees and/or provides

backup coverage for other department responsibilities including photocopying backup, certified

mail processing backup, sorting mail and running postage meter. Processes all invoices and obtains

approvals for moving services and exterminating services; gathers required waivers for

exterminating and coordinates scheduling of services.

.

October 2004- May 2019 Franklin County Children Services Child Welfare Caseworker Supervisor 2 1919 Frank Rd. Cols, OH 43223 (West Region Office) 614-***-****, Mike Franks, Director

Manage ongoing case management services for children that have been found to be abused and neglected. Supervise a staff of six social workers one student intern (BSW student), and two support staff. Assign cases to staff. Provide daily direction and guidance to staff and supervision. Meet with staff weekly to discuss job performance and duties; coordinate traininings/ conduct staff meetings. Supervise caseload to ensure that policies adhere to the rules of the Ohio Department of Jobs and Family Services and the federal polices. Prepare monthly data to submit information regarding the number of cases and families that the unit provides services to do. Conduct crisis intervention and stabilization with families. Develop safety plans for families. Interview families and caseworkers to obtain pertinent case information. Work with Human Resources to interview applicants interested in the position of Child Welfare Caseworker. Serve as a member of management during the grievance procedure. Assist with Labor Relations. Promote an atmosphere of trust and high-performance team. Respond to consumer complaints. Facilitate large group and team meetings.

September 2001- Present Youth Exposure, Inc Co-Founder and Executive Director, 1960 Rock Creek Dr. Grove City, OH 43213, Myisha Sears, Director PH# 614-***-****, Mentor at risk middle school and high school students by providing one on one counseling. Take children on annual college tours with approximately 50 children in attendance each year. Manage a volunteer staff of 12 individuals. Coordinate workshops for youth. Develop community activities. Maintain fiscal reports for the organization. Develop Annual Fund Raisers.

October 2004- February 2003 Child Welfare Caseworker IV Franklin County Children Services 525 E. Mound St. Cols, OH 43215 (Institutional Abuse Unit) 614-***-****, Rose Tackett, Supervisor

Provided timely investigations of referrals of children in out of home settings, such as schools, detention facilities, shelters, pre-finalized adoptive homes, respite homes, camps, hospitals, nursing homes, daycare centers, and foster homes. Assessed the validation of complaints adhering to ODJFS and agency compliances. Provided placement and intervention, as needed for children. Provided crisis services for families. Interviewed and gathered facts regarding investigation and allegations of reports. Provided summary and dispositional reports up the chain of command to include supervisor, departmental Associate and Intake Director, Program Bureau Chief, and Executive Director of Franklin County Children Services. Provided input in high profile and media investigations. Prepared and provided testimony for court hearings. Prepared media statements regarding investigations.

February 2003-September 1999 Child Welfare Caseworker III Franklin County Children Services 525 E. Mound St. Cols, OH 43215, (Intake and Investigations Unit) 614-***-****, Linda Graves, Supervisor

Investigated referrals and assessed the needs of abused, neglected, dependent, and delinquent children. Provided crisis intervention and stabilization to families. Interviewed families and gathered pertinent information regarding referrals. Provided support to families and coordinated community referrals as needed. Reviewed and assessed the validity of complaints. Provided mentorship and shadowing experiences for new staff. Attended and participated in meeting and another agency function. Assured timely dispositions of investigations within the required 30-day time frame.

September 1999-September 1992 Child Welfare Caseworker Franklin County Children Services 525 E. Mound St. Cols, OH 43215 (Ongoing Department) 614-***-****, Grace Kolliesuah, Supervisor

Provided direct services to families. Attended home visits and school visits. Provided testimony and attended court hearings, interacted with attorneys, monitored families progress, attended and participated and semi-annual reviews, performed placements and monitored visits between parents and children. Transported children to an array of community resources, including hospitals, schools, prisons, treatment providers, and court hearings. Interacted with prisons in mental health facilities and prisons. Facilitated visitations between children and parents. Acted in the role of administrator in the absence of the supervisor.

Computer Skills: Efficient in Microsoft Word, XP, and Excel.

References Available Upon Request

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