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Customer Service Care Coordinator

Location:
Tucson, AZ
Posted:
April 18, 2023

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Resume:

Known for creating and

implementing ways to improve

e ciency and quality of services.

Highly skilled and experienced

customer service provider with over

** ***** ** ****** **********.

***** * **squite Flat Spring Drive

Vail, AZ 85641 520-***-****

amethyst adwl9z@r.postjobfree.com

AMETHYST

FINCH

Work Experience

Rocking K Market — Waitress/Bartender

Gotham City Home Inspections — Client Care Coordinator 08/2022 to Present, Vail, AZ

Take and prepare food and drink orders for

customers.

Welcome guests and offer beverages.

Collaborate with other team members to

keep facility clean, organized and stocked.

Process customer payments quickly and

accurately.

09/2019 to 04/2021, Staten Island, NY

Provide a direct service and support to

individuals and clients, such as scheduling

all home inspections, taking all phone calls

and conducting client service follow up.

Prepared and maintained records and

reports such as budgets, personnel,

records, and manuals.

Researched and analyzed real estate agent

in real estate companies to determine

program directions and goals.

Plumas Rural Services — Youth Services Coordinator Maintained composure in dealing with

conditions of urgency and in high pressure

situations.

Improved workflow and created efficiencies

using automated systems and technology.

Maintain social media accounts, supporting

brand identity, while tapping into seasonal

moments and appropriate trends.

09/2012 to 07/2019, Quincy, CA

Consulted with agency, staff and other

community programs – related federal,

state and county regulations and policies

Provide a direct services and supports

individuals and clients, such as handling

referral for Child, advocacy issues,

conducting needs evaluation and resolving

complaints.

Spoke to community groups to explain and

interpret agency purposes, programs, and

policies.

Established and maintain relationships with

other community agencies in organizations

to meet community needs, and avoid

duplication of services.

Prepared and maintained all records and

reports, such as budgets, personnel,

records, and training manuals.

Evaluated work of staff and volunteers to

ensure that programs were appropriate

Education

Cabrillo College — AA in Interdisciplinary Studies Plumas Christian School — High School Diploma

quality, and that resources were being used

effectively.

Represented organizations in relations with

governmental and media instructions.

09/2009 to 05/2012



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