Monique A. McKisson

**** ********* ******, *******, ****** 97504

Phone – 916-***-****

Email Address: adwl8x@r.postjobfree.com

I moved to Medford in 2019. I have experience as an Administrative Assistant as well as experience in customer service and retail. My background has helped me to develop excellent verbal, written, interpersonal communication and organizational skills and time management skills. I am reliable, work well independently as well as with a team and am always ready and willing to do what it takes to get the job done . I not only bring experience to the table and a willingness to work hard with a team player attitude, but also a bright and cheerful personality, great pride in my work and a genuine and deep affinity for helping people. 01/04/2021 – 02/25/2022

• JOB TITLE: Activities Director Of Memory Care – Bonaventure Of Medford Retirement Community

• Organized all social events and gatherings for Memory Care Residents both inside and outside of the community.

• Created calendar of activities and updated as necessary. Adjusted all activities to the abilities of residents as capabilities changed and/or new residents with limitations came to the unit.

• Created and maintained budget, submitted invoices and tracked spending.

• Set department goals and worked with upper management to achieve them.

• Interviewed and Hired caregivers

• Maintained profiles of residents et al: Birthdays, Anniversaries, Hobbies, Preferred, Treats, Games, Music, Favorite Color etc. and any behaviors that staff should be sensitive to.

• Served as a liaison with organizations and groups desiring to involve guests in programs sponsored by them.

January 1998 – September 2019

• JOB TITLE: Administrative Assistant – NICU,PEDIATRICS/PICU AND NICU – Kaiser Roseville, Roseville CA

• Provided advanced level administrative support to department heads.

• Organized and expedited work flow for the department manager and/or the department as well and initiated any follow up action if necessary.

• Frequently accessed highly confidential and sensitive information and was (am) sensitive to handling such information with good judgment, tact and the highest of confidentiality.

• I arranged conferences, scheduled meetings, secured conference rooms, equipment, and presentation materials; created attendance sheets for such events and coordinated all logistics to insure all went smoothly and according to plan.

• Maintained manager’s schedule and occasionally made travel arrangements and performed other calendar related or scheduling duties.

• Prepared special reports and presentations and gathered any require data and compared and summarized data.

• Helped on-board new employees and at times provided training

• Created spreadsheets and graphics for presentations.

• Performed data input, maintained established data bases and insured data accuracy.

• Tracked that all RN Licenses and certifications as well ass PPD requirements were current and that they renewed on time. Reminder correspondence and phone calls were made to each employee as they came due.

• Tracked employee attendance

• Answered questions from staff and provided information related to general department operations, policies and procedures always exercising discretion in matters pertaining to sensitive situations.

• Maintained all Department files both shadow and administrative

• Submit and tracked EVS/Engineering/Facilities needs

• Organized and facilitated the Salvation Army “Giving Tree” event every year during the Christmas season.

EDUCATION:

Yuba College – Linda, CA – AA in Theater Arts - 1979 Heald Business College – Sacramento, CA – Secretarial Training – Graduated with Secretarial Certificate - 1980