Reginald Delaleu

**** ** ******* **

Port St Lucie, FL 34953

917-***-**** / 561-***-****

adwl5t@r.postjobfree.com

BDC UNITED

Customer Service Advisor Agent

Inbound & outbound calls scheduling vehicles service appointments using CDK and other dealerships service software.

Jan 2022 to Feb 2023

MATTRESS FIRM

Store Manager

Sales, Financing & Customer service

April 2019 - September 2021

Assistant Store Manager

Sales, Financing & Customer service

March 2018 - March 2019

ELDORADO FURNITURE

Professional Home Furnishings Associate

Sales, Financing & Customer service

December 2016 - March 2018

DEKTEL / T-MOBILE Switch Miramar, FL

Switch Tech-1: Transport/RAN

March 2013 - February 2016

Perform installation, operations, translations, and maintenance on a GSM /UMTS platform of the 5060 Alcatel / Wireless Switch.

Perform DS1 & DS3 turn-ups acceptance testing. Perform Transport cross connect, using Alcatel Tellabs 5500 DACS system.

Perform testing and turn-up of new and existing circuits with various vendors.

Monitoring circuits using REACT 3-95 & T-BERD 224 Test equipment, applications include OC48, OC12, OC3, T3, T1 and DS0 private line and voice communications, building ISUP, SIP and E911 Trunk Groups.

Perform Media Gateway Rebalance / Rehome G9 / Packet Abis / Inter-Chassis / ETIP / LMU Sites Removal / MDA Harvest and PCU Rebalance projects.

Perform Ring sites upgrade from 42B to 7210 router and CSR Port Speed upgrade projects with FPL/Fiber Net using Nokia Ops Site tool (2G, 3G) & LTE BTS Site Manager.

Knowledge in Ericsson MGW - MSC-S – NetAct.

SMITHAVEN Chrysler – Jeep – Dodge St James, N.Y

Sales Consultant: October 2010 - January 2012

Car sales, new or used and leasing.

STAR Chrysler – Jeep – Dodge Queens Village N.Y

Sales Consultant: August 2006 - September 2010

Car sales, new or used and leasing.

COMCEL / VOILA Port-au-Prince, Haiti

Switch Tech-1:

October 1999 - April 2006

Maintenance of Lucent 5ESS Digital Cellular Switch, Executive Cellular Processor, CDMA Network daily operations \

Perform OMP, ECP, 5ESS, Any Path Voice Mail,

System software updates and hardware additions

Programs and troubleshoots switch translations and routing

Work with Field Engineering team on installation and maintenance of 4.0B Mod Cell sites

Perform T1 acceptance testing

ETI Port-au-Prince, Haiti

NETWORK ADMINISTRATOR

December 1993 - September 1999

Perform T1 acceptance testing

Oversees the day-to-day operation of computer networks including hardware/software support

Assists in coordinating special projects including network related wiring plans

Assists in providing network and remote connectivity hardware/software support;

Maintains LAN user documentation including hardware/software applications

EDUCATION

HIGH SCHOOL College Canado

High school graduated

COLLEGE Southeastern College

Pharmacy Technician

INAGHEI

Business Administration

INFORMATECH

Computer Networking

PROFESSIONAL CERTIFICATES

-Introduction to the 5ESS Switch

-5ESS Switch maintenance system

Analysis

-5ESS Data base & Recent change

Special skills: Fluent in French

References available Upon Request

Contact this candidate