CAROL RYU

adwl4j@r.postjobfree.com 201-***-**** Johns Creek, GA 30097

Quality-focused Property Manager with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions. Property Manager focused on satisfying tenants and maintaining high occupancy rates. Reports any major issues to property owners and takes initiative in finding workable solutions. Autonomous when minor issues on-site arise. Property Manager with vast experience in real estate management. Flexible Schedule

Adaptability and Dependability

Verbal and Written Communication

Telephone and Email Etiquette

Friendly and Outgoing

Positive Attitude

Voluntary Worker City Of Yonkers, New York - Yonkers, NY 07/2019 - Current Translated flyers and community announcements to Korean for Senior Housing Apartment Complex in Yonkers, District of Counsel woman Corazon-Pineda

Hosting the annual summer tennis camp, Aces for Aces, 2019, 2021, 2022 in District of Counsel woman Corazon- Pineda

Real Estate Manager HHR DEVELOPMENT CORP - NYC, NY 02/2000 - Current Handled resident complaints and expedited maintenance requests. Inspected properties regularly to identify deficiencies and schedule repairs. Collected monthly assessments, rental fees, deposits and payments. Updated tenant and unit information to keep current in housing database. Solicited and analyzed bids for repairs, renovation and general maintenance. Built relationships with service vendors and submitted associated billing statements. Responded to tenant maintenance requests according to agreed conditions for building functionality. Collected rent from tenants to pay maintenance and repair costs and other expenses. Oversaw and monitored preventative maintenance and energy management inspections and programs. Coordinated with maintenance and contractors to promote timely turnovers after move-outs. Completed lease applications and verifications, notifying prospects of results. Facilitated tenant paperwork processing and verification. Investigated and resolved property complaints and violations to foster pleasant living environment for residents. Met with prospective tenants to show property and assess applications or sign leases. Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits. Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations. Forwarded suit list to attorney on delinquent tenants and testified in court in connection with delinquent judgments and possession litigation.

Drycleaner Owner/Operator GRACEI MANSION CLEANERS - NYC, NYC 01/1991 - 01/2002 Oversaw staff hiring, initiating new training and scheduled processes to streamline operations. Summary

Skills

Experience

Employed and managed vendors by negotiating deliverables, cost and expected quality. Set pricing structures according to market analytics and emerging trends. Executed performance reviews to encourage improved productivity for team members. Led startup and creation of operational procedures and workflow planning. Trained teams on specific operations, applicable procedures and techniques for each job site. Supervised performance of workers with goals of improving productivity, efficiency and cost savings. Promoted store offerings through advertisements to attract new customers. Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.

Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin. FRENCH CULINARY SCHOOL NYC 07/2004

FRENCH COOKING

SUNY Stony Brook Stony Brook, NY 05/1988

Bachelor of Arts: Biochemistry

Education and Training