Event Staff Customer Service

Skills

Work History

DANIELLE KNIESS

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. First Aid and CPR

Excellent

Customer Service

Excellent

Teamwork and Collaboration

Excellent

2021-09 - Current Paraoptometric Technician

Nova Vision Care, Beavercreek, OH

Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.

Acquainted patients with procedures and explained purpose of testing to establish consent.

Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.

Worked well with patients, staff and manufacturer representatives to carry out successful office- and patient-related work each day. 2020-03 - 2021-09 Optician Technician

Dayton Optometric Center, Kettering, OH

Collaborated with optometry staff to reach individual and team goals. Assisted with insurance questions, eligibility and prior authorizations of medications and glasses.

Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.

Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.

Address SPRINGFIELD, Ohio, 45504

Phone 1-937-***-****

E-mail ***********@******.***

Education

2017-05 - 2020-03 Event Staff Member

Elite Catering & Events, Dayton, Ohio

Provided exceptional customer service to all guests and escalated concerns where needed.

Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations. Performed post-event tasks such as breaking down areas, removing trash and cleaning facilities.

Set up event facilities and equipment, cleaned areas and organized supplies. 1996-08 - 2000-05 General Education

Tecumseh High School - New Carlisle, OH

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