MEGHAN SLOAN

adwl48@r.postjobfree.com · 832-***-****

I strive to use my customer service experience and love of helping people in a professional environment. I want to continue growing in my career and learning new skills while being on a winning team. By working with proven leadership, I hope to enhance office proficiency, build long-term customer relationships, and creatively help in all functions of the business. EXPERIENCE

FEBRUARY 2018-MARCH 2020

SERVICE FIRST AUTOMOTIVE - HOUSTON & DALLAS REGIONS FEBRUARY 2018-AUGUST 2018

CUSTOMER SERVICE REPRESENTATIVE - HOUSTON REGION

Greeted guests at door as to welcome them to a party; responsible for guest check ins, finalization of completion paperwork, transact sales, collect payment, serve refreshments and creatively find a way to put smiles on faces, maintain cleanliness and image expectations, assist teammates with answering phone calls, directing guests and vendors in the right direction

AUGUST 2018-OCTOBER 2019

REGIONAL FIELD TRAINER - HOUSTON & DALLAS REGIONS

Assisted all Centers in need of Customer Representative training, detailed feedback provided to both trainee and Regional Manager, create and apply training modules, create training guidelines for all company processes, shadow trainees until their guest experience is up to par, inspire teammates to be the best version of themself OCTOBER 2019-MARCH 2020

OFFICE MANAGER - SPRING LOCATION

Support the Center Manager in all business operations for the Center, create and maintain a front office environment of World Class Customer Service through example, provide Customer Service Representative with clear expectations and the necessary tools, training and information to effectively perform their jobs, maintain Accounts Receivable, Accounts Payable accounts and cash handling procedures to company’s standard, code and submit for payment or credit for all Vendor invoices MARCH 2017 – SEPTEMBER 2017

FINE DINING HOSTESS, DEL FRISCOS GRILLE – THE WOODLANDS Maintained a professional and warm atmosphere for dining guests, responsible for optimal guest and kitchen flow, and ensured repeat clientele by building relationships from arrival to departure

JULY 2016 – JANUARY 2017

ADMINISTRATIVE ASSISTANT, RANDSTAD TECHNOLOGIES - SACRAMENTO Formatted and organized various reports, upheld strict office standards of efficacy, performed all clerical functions for large staffing organization, and executed all onboarding processes for placements

NOVEMBER 2014 – JULY 2016

CARETAKER, THE SPEARS FAMILY - SPRING

Developed and regulated children’s daily and weekly schedules, supervised children at social outings and at home, performed housekeeping duties, meal preparation, and modeled instructive learning activities

JUNE 2012 – NOVEMBER 2014

SWIM INSTRUCTOR, FINS - SPRING

Instructed youth swim students, patrolled pool area and maintained water quality, recorded student attendance and logged injuries, created fun environment beneficial to learning, and patiently developed youth

JUNE 2011 – JUNE 2012

DENTAL INTERNIST, SMILES BY LYLES - SPRING

Interned with local orthodontist, prepared medical equipment, assisted with patient procedure needs, and aided in office upkeep

EDUCATION

JUNE 2014

DIPLOMA, KLEIN HIGH SCHOOL – SPRING

SKILLS

● Punctuality and professional time management

● Critical thinking and problem solving on the fly

● Proficient with all Microsoft Office products

● Enjoys a Team environment

● Fast adaptability to change

● Strong communication skills

● Organized and accurate

● Ability to multitask in a fast-paced office

environment

ACTIVITIES

Assist my grandpa with house projects and daily upkeep, daily practice of self growth and reflection, have dance parties by my lonesome, maintain the strength of my relationships with my country-wide family. 2