Medication Delivery Service Representative
Resume:
Leigh-Ann St. Onge
Laconia, NH 03246
I am currently looking for a career change and offer over 5 years of customer service experience and would like to find a position that will give me the opportunity to advance in a rewarding career.
Work Experience
Deli Clerk
Shaw-Laconia, NH
October 2018 to Present
Respond to customer questions, make product recommendations and provide samples
Help customers locate, choose and buy products
Weigh, label, package and make products ready for delivery and purchasing
Stock, and organize displays and showcases
Order products to fill shelves and counter to serve customers
Clean and maintain a safe and sanitary work area
Ensure prompt service and high level of customer satisfaction
Dunkin Donuts Crew Member
Londonderry, NH
August 2017 to October 2018
Follow all food safety guidelines and company requirements.
Assisting in training new crew members
Serving customers in a timely manner
Cashiering
Hannaford
Hudson, NH
Cashier/ Customer Service
February 2016 to August 2017
Customer Service
Line Operator
Haverhill, MA
Fulfilment Plus Management Solutions
September 2010 to December 2010
Operate production line and machinery computers
Perform preventive maintenance on production line
Complete daily production logs
Fulfil orders as expected
Home Health Aide
Home Health VNA Lawrence, MA
March 2010 to September 2010
Assisted patients in and out of bed
Support Rn during medication delivery
Assisted with personal hygiene
House cleaning and laundry
Customer Service representative
Merrimack Valley Transit Authority
Haverhill, MA
December 2005 to August 2008
Schedule transportation for elderly and handicapped
Maintained database logs for transportation
Answered multi phone lines
Screen direct incoming calls
Provided information to callers about services
General administrative and office support
Customer Service Representative
Hainsworth Insurance Company
North Andover, MA
April 2003 to October 2003
Investigate and solve customer complaints while dealing directly with clients and assisted with the application process
Education
Timberlane Regional High School
Plaistow, NH
1994 to 1998
Diploma
Northern Essex Community College
Haverhill, MA
2002
Associates in Business
Blaine
Lowell, MA
2003 to 2004
Cosmetology
Certification, License
American Red Cross
Bradford, MA
2010
Nurse Training Program Training Course
Penn Foster
Information Technology Support Specialist
Online
2023 to current
New Hampshire IT Concord
Information Technology
Associate of Science
2023 to current
Skills
Interpersonal and customer service skills
Analytical and problem-solving skills
Multitasking and organizational skills
Ability to answer a high volume of calls and/or emails daily
Ability to share work among a customer service team
Attentiveness and patience
Time-management skills
Ability to find the positive in any situation
Patient/family focused
Strong observational skills
Team player
Calm and level headed under duress
Computer proficiency
Multitasking
Excellent work ethic
Administrative and office skills
References
Carol Boissonneault
Professional
Carol Yourk
Professional
George Matelino
Personal
Ryan Daley
Personal
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