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Customer Service Assistant Store

Location:
Miller Place, NY, 11764
Posted:
April 16, 2023

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Resume:

SUNDER SUCHDEVE

West Babylon, NY ***** 516-***-**** adwkz6@r.postjobfree.com

To assist in daily operations of Stop & Shop supermarket company and drive sales, financial performance, leading inventory flow process, manage employee's and ensure customer satisfaction to the highest standards. Management of hourly Associates and Customer

Service

Have numerous awards denoting diligence, attention to detail and dependability in work habits.

Eminent interpersonal, written, verbal, and

organizational skills

Multilingual in three different languages

Assistant Manager, 10/2021 - Current

Stop And Shop Supermarket – West Babylon, NY

Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs. Helped with planning schedules and delegating assignments to meet coverage and service demands. Review monthly profit and loss to insnare accuracy, profit margins, and control expenses. Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies. Co Manager, 08/2013 - 10/2021

Wal-Mart Store Inc

Building relationships via promoting team-based work environments. Management of hourly Associates and managers to take care of our customers. Driving sales via accurate and competitive pricing, proper signing, in-stock and inventory levels, budgeting, and forecasting sales.

Driving the financial performance to ensure meeting the sales and profit goals are met. Leading the inventory flow process via on-hand accuracy, staffing, and managerial routines. Assistant Store Manager, 06/2009 - 08/2013

Walmart Store Inc – Alexandria, Va

Managed in a high volume-focused store within a deadline-driven environment. Resolved inquiries, customer concerns, and consistently met performance benchmarks in all areas (speed, accuracy, and volume.)

Helped the store attain the highest customer service ratings including communication, problem resolution, and politeness while the store earned over 65 million dollars in 2010. Owner Manager, 01/2000 - 06/2009

Wireless World VA & DC

Negotiated at the management level with wireless carriers on phone activation commissions and residual profits.

Managed and trained several employees in various locations on new carriers' policies and new phone technology on a monthly basis.

Facilitated monthly meetings with the director of sales. Degree: Commerce

Rajkot University - New, Delhi

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

EDUCATION



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