R.N Support Specialist

Professional Summary

Skills

Work History

Bіљљіђ Jђюћ GџюѦ

**** ***** ****** ******, *******, IL 60637 • Cell: 773-***-**** • **********@*****.*** Seeking a professional caregiving position offering on-going training and advancement opportunities.

Energetic Unit Secretary enthusiastically seeking an opportunity to contribute value to the

[hospital] team . Meticulous and hardworking with a strong foundation in team training and development for administrative roles. Eager to utilize knowledge of medical billing, appointment scheduling and medication inventory management to assist in providing quality patient care.

Incoming call reception

Patient records maintenance

Patient database updates

Patient data confidentiality

Nursing station operations

Excellent communication skills

Professional phone etiquette

Database management

Articulate and well-spoken

Microsoft Excel certified

Administrative support specialist

Critical thinker

Invoice processing

Spreadsheet management

Multi-line phone proficiency

Recruitment/staffing

New employee orientations

MS Office proficient

SharePoint Intranet software

Employee training and development

Advanced clerical knowledge

Payroll

Employee recruitment

Feeding assistance expert

Dementia and Alzheimer's knowledge

Compassionate caregiver

Committed team player

CPR/First Aid certified

MEDISOFT proficient

Professional bedside manner

Patient positioning competency

Feeding assistance aptness

Chest pain management expert

Certified Nursing Aide, 01/2003 to 08/2005

Wilson Care – chicago

Maintained rapport with all unit staff, including physicians, nurse and other healthcare personnel.

Facilitated lab orders and medication administration. Provided information for patient admissions and discharges to foster timely processing. Executed administrative duties to facilitate unit tasks and meet team goals. Monitored inventory levels and advised management of need for replenishment. Managed incoming calls and directed to appropriate department. Coordinated office inventory by restocking supplies and placing purchase orders. Kept reception area clean and neat to give visitors a positive impression of the company. Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.

Certified Nursing Aide, 03/2005 to Current

Mount Sinai Hospital – Chicago, IL

Mount Sinai Hospital Certified Nursing Aide on surgery recovery unit of busy urban hospital.

Assisted patients with bathing, dressing, meals and medications. Maintained patient records, updated R.N.

on duty and assisted patients with preparation and recovery for additional hospital tests and services and prepared for discharge.

Maintained accurate records of patient care, condition, progress and concerns. Tested and recorded blood glucose levels.

Provided pre- and post-operative care.

Helped patients move in and out of beds, baths, wheelchairs and automobiles. Maintained a clean, healthy and safe environment.

Followed safe lifting techniques and individual resident lifting instructions. Transported patients to other areas of the hospital in wheelchairs and gurneys. Assisted in cleansing enemas, catheterization and bladder irrigations. Assisted patients with ambulation and crutch walking. Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease, and muscular dystrophy.

Assisted nurses with wound care for pressure ulcers, bed sores, and surgical site wounds.

Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients' clothing and bedside tables/equipment. References

Education

Staffing Coordinator, 2006 to Current

Mount Sinai Hospital – Chicago, IL

Developed and facilitated all new-hire orientations. Updated key human resource metrics, including turnover and terminations, using reporting tools on the HRMS database.

Keep spread sheets current and up to date.

Staff the units adequetely according to grids and acuity. Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans.

Unit Secretary, 2006 to Current

Mount Sinai Hospital – Chicago, IL

Maintained rapport with all unit staff, including physicians, nurse and other healthcare personnel.

Facilitated lab orders and medication administration. Provided information for patient admissions and discharges to foster timely processing. Executed administrative duties to facilitate unit tasks and meet team goals. Monitored inventory levels and advised management of need for replenishment. Managed incoming calls and directed to appropriate department. Coordinated office inventory by restocking supplies and placing purchase orders. Kept reception area clean and neat to give visitors a positive impression of the company. Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.

References

Laura Wynton Friend PH: 224-***-****

Jackie Needom Friend PH: 773-***-****

certificate in nursing: nursing, 2002

Harry S Truman College - Chicago, IL

basic diploma, 1995

jobs for youths - chicago

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