Post Job Free

Resume

Sign in

Loan Processor Collections Specialist

Location:
Lauderdale Lakes, FL
Salary:
45,000.00 - 50,000.00 yeat
Posted:
April 16, 2023

Contact this candidate

Resume:

Debbi A. Baksh.

**** ** **** ******,

Lauderdale Lakes, FL. 33309.

Home: 754-***-****

Mobile: 954-***-****

Professional Objective:

Attain a position that incorporates my twenty plus years as finance and accounting professional. My areas of expertise include, however: are not limited to: Accounts Receivable, Credit Risk, Accounts Payable, Mortgage Loan Processor, Auditor, Customer Service, Office Management and Administrative Assistance.

Qualifications:

Knowledge of accounting, bookkeeping and payroll principles related to classifying, recording, and summarizing data and making computations to compile and keep financial records. Strong organization, planning, prioritization, accuracy, and detail orientation skills. Excellent time management skills with a demonstrated ability to multi-task, follow through on commitments, meet deadlines and drive results. Demonstrate the ability to work in fast-paced, rapidly changing business environment which requires a flexible and adaptable style to changing organizational needs. Resourceful, proactive, assertive, energetic, and efficient. Having the ability to motivate others and work effectively wit a team and or independently to achieve company’s objectives with strong interpersonal, communication, organizational and problem-solving skills. Strong working knowledge of Microsoft Office Applications, ERP systems, Payment Processing Applications, Experian, Mainframe Systems and billing Software, Inbound and Outbound environments. Excellent verbal and written skills.

Professional Experience.

Amerijet International Airlines – Miami, FL. September 2015 to Present

Credit Administration / Interlines Agent

Process and approved credit line for new customers sent up in System assigned to employees in the Accounts receivable Dept also prepare the approval letters for customer. Dun & Bradstreet credit report.

Working with 21 Airlines processing weekly Interlene invoices, uploading payable, rejections and end of month closing with IATA.

ABB Optical Group – Coral Springs, FL May 2015 to August 2015

Finance Representative

Responsible for all activities in accounts receivable function. Maintained accurate records. Post customer payments by bank account information and credit transactions. Updated receivables by totaling unpaid invoice invoices. Maintained records of invoices, credit memos and supporting documentation for reconciliation. Collected accounts by contacting customers; investigating circumstances of non-payment; negotiating and resolving conflicts; expediting payment. Verified validity of accounts discrepancies b obtaining and investigating information from sales, discounts, trade promotions, customer service departments, and from customers. Resolved valid or authorized deductions by entering adjusting entries on weekly spreadsheet. Resolved accounts receivable by examining customer payments plans, payment history, credit line, coordinating contract with all parties involved internal and external to the organization mission by completing related results as needed. Took action to resolve queries, issues, and concerns for both internal and external customers. Proactively recommended solutions, in problem solving and in identifying system and customer retention improvements. Prepared monthly AR aging and provided comments and status as needed.

Key Accomplishments:

Promoted from contractor to permanent employee in 60 days

Appointed as department trainer for new hires.

Assisted manager with auditing methods and procedures of accost receivable function to improve efficiency.

Accountemps

Wells Fargo Bank – Fort Lauderdale, FL. February 2015 to March 2015

Collections Specialist II

Verified receipt of payroll invoices via e-mail or telephone calls. Noted all the details in the choice online system. Web portal to verified customer timecards and approved payroll invoices. Contact customers for payroll payments dates.

National Lift Truck Service – Fort Lauderdale April 2013 to February 2015

Accounting Representative

Worked with internal and external constituents and business owners to resole reconciliation discrepancies. Exercised latitude to deviate from standard policies and procedures within establish waiver limits. Contacted high profile customers through telephone calls, emails, or written correspondence to determine reason for delinquency and provide full explanation of their outstanding balance to ensure prompt payment. Contacted customer regarding dishonored checks and credit card rejects. Handled incoming calls by providing full resolution to customer questions or issues in a clear understanding manner. Assisted management with all account reviews, work list monitoring and assisted with escalation calls in absence of management. Review accounts that were at risk for cancellations and /or further recovery efforts if payments were not received in a timely manner and all internal recovery efforts were exhausted. Daily communications with outside collection agencies and legal counsel. Collaborated with the sales teams to resolve complex billing, pricing, and collection issues.

PPI Group – Fort Lauderdale, FL June 2008 to January 2013

Accounting

Processed payroll. Posted and coded journal entries into the Platinum accounting system. Processed invoices through the PSA billing system. Sent correspondence to customers to encourage payment of delinquent accounts. Conferred with customer by telephone in attempt to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer. Recorded information about financial status of customer and status of collections efforts. Data enter, account reconciliation, and report compiling.

Citi Funding Mortgage Group – Tamarac, FL June 2006 to June 2008

Mortgage Loan Processor I

Process loans until it closes by contacting the banks and clients for documents for the loans. Ordered titles, Insurances, appraisals, filling out broker packages, fee sheets with charges to be paid by bank and customers.



Contact this candidate