Medical Assistant Lab
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Sherry Thompson
Newport News, VA 23606
adwkuo@r.postjobfree.com
Highly motivated to provide quality care, efficient productivity, excellent customer service and patient care according to my organizations "Mission Statement", Policies and Procedures.
Authorized to work in the US for any employer
Authorized to work in the US for any employer
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Work Experience
Medical Examiner
APPS Paramedical
May 2022 to Present
Schedule clients medical exams, performed phlebotomy, collect urine and temperature, measurements, fill out important forms, follow chain of command, process specimens in my home, prepare for specimens for Fed Ex drop off or pick up. Transportation to and from clients home, order supplies, used kits for proper processing and send off.
Medical Assistant
TPMG Center for General Surgery and Hernia Repair and Colorectal Surgery - Newport News, VA
Present
Triage patient's doing vitals, triage medications, enter insurance information to include family hx, social history, update demographics, order labs, order CT and MRI scans, processing biopsy's, assisting Surgeon's with surgical procedures setting up sterile fields, correct instruments and side supplies such as gauze, jel, cleansers and correct numbing agents drawn up needed; making sure instruments are sterile, clean, organize and by packaging and preparing instruments, keep rooms stock, order supplies, compliance with OSHA and Policy and procedures of the office. Assist in every procedure done in facility next to Surgeon's side. Main software used is Nextgen/EHR and Pheresis along with other computer navigational software. And various Admin and surgical duties.
Phlebotomist II
Quest Diagnostics - Fayetteville, NC
November 2022 to March 2023
Duties include Phlebotomy, collecting urine, Accessioning, Specimen Processing, doing pour offs from tubes, making sure test that are ambient, refrigerated and or frozen are properly placed, ordering test and entering Diagnosis codes, insurance information, updating demographics, ordering supplies and many other duties as needed.
Medical Assistant
Planned Parent Hood
March 2022 to May 2022
Performed Phlebotomy, vitals, triage, measurements, documentation via computer and on documents, EKG's, processed specimens including urinalysis, injections, prepared specimens for pick up, prepared rooms for doctor procedures and other duties as needed.
Phlebotomist
Riverside Regional Medical Center - Newport News, VA
March 2021 to May 2021
Phlebotomist/Lab Assistant
Community Service Associate II
Hampton-Newport News Community Services Board
May 2019 to December 2019
Assist person's with Intellectual Developmental Disabilities/Mental Health with activities of daily living such as bathing, dressing, cooking meals, medication administration and training sessions that are needed for short and long term goals according to Doctor's, Caseworker's, and family. We encourage our individuals to be self centered in all they do or suggest. By counseling;
We encourage them to become more involved in the community activities such as going to concerts, dances, jobs, catching the bus; we also provide transportation overall. We monitor and document behaviors, refusal of any planned activities; assist in reaching short and long term goals; progress notes are written everyday via computer, all data must be clear and concise. We schedule doctor appointment,
Dental and research any data or files that need to be retrieved or have been lost. In some cases, some individuals will not have a good day, therefore we have to de-escalate any negative behavior for the client's safety, other individual's and ourselves, we are well trained for crisis intervention,
Pathology/Lab Assistant
Riverside Regional Medical Center - Newport News, VA
February 2019 to April 2019
Performed phlebotomy on patient's according to Doctor's orders. Specimen processing and accessioning specimens.
Prepared specimens for testing, to include knowledge of ICD9 codes. Retrieved patient information and or demographics for necessary changes and updates. Researched lab results, insurance and Doctor's lab orders, patient demographics to ensure that correct person is being served. Documentation of specimen collections, answered phones and other services as needed. Ensured that OSHA and HIPPA regulations were followed at all times. Ordered supples and interactions with
Nurse's, Doctor's, and family request when needed.
Supervisor, In-House Phlebotomist
Laboratory Services - King George, VA
January 2013 to December 2014
Performed Phlebotomy/Laboratory functions on patients of all ages.Experienced with patient diversity
Processed, labeled, documented, and prepared specimen for pick-up and packaging.
Maintained supplies needed for laboratory functions, monthly documents such as patient laboratory documentation, requisitions for ordered test, to include knowledge of ICD9 codes. Collected patient surveys, documentation on monthly room temperature forms, centrifuge cleanings, refrigerator monthly temperatures documentation, laboratory cleaning documentations, daily reagents performed, and employee services expectation documentation; all of the above was performed daily and reported monthly to Regional Managers by scanning documents via computer.
Distribution of laboratory results to in-house and outside doctors, via fax and computer. Received lab alerts and reported to doctors in a timely manner.
Received phone calls from patients and doctors for retrieval of lab results from old and new orders, contacted patient's with lab results per doctor's orders
Assured the comfort and loyalty to all patients by providing excellent customer services.
Remained compliant with OSHA and HIPAA regulations.
Prepared lab for state inspections in reference to making sure all reagents, tubes were not beyond expiration date, cleaned lab on a daily basis, and that all laboratory information files and books were updated.
Phlebotomist/Lab Assistant
Mary Washington Healthcare - Stafford, VA
January 2012 to December 2014
Perform Phlebotomy on patients of all ages in emergency room and hospital floors, including ICU, same day surgeries, labor & delivery, stat, timed & today draws in a timely manner.
Observed patient identifiers for correct patient information before phlebotomy procedures.
Created labels for placement on specimen tubes.
Scanned specimens into lab computer system to assure draws are correct and performed in a timely manner. Checked to make sure labs are not missed or any changed information for appropriate testing for medical technologist.
Accessioned, processed specimen, retrieved patient information and test information, cancelation of testing and or add-on testing according to Doctor's instructions.
Monitored ER T-System for specimen collections and assisted in duties with trauma arrivals and code blue. Monitored
CLR system for changes in blood collections such as stat collections and timed specimens such as Troponin draws.
Monitored supplies and report to laboratory Manager.
Followed all organizational policies, procedures, protocols and conduct.
Interacted professionally between doctors, nurses, patients and family members.
Compliant with HIPAA and OSHA regulations.
Received calls pertaining to labs processing, results, and direct calls to appropriate departments and other various duties as needed.
Laboratory Manager/Phlebotomist/Medical Assistant
Family Practice of Hampton Roads - Hampton, VA
January 2007 to December 2012
Managed laboratory operations including performing phlebotomy on all ages, accessioning, specimen processing;, labeling, packaging for outgoing testing.
Testing specimens for in-house results to include urinalysis, microscopic urinalysis, prepared microalbumin for send out, and or urine for outside testing if needed & wet preps via microscope, CBC's, HCG's, Hemoglobin A1C's, Mono, H. Pylori,
GTT testing, PT/INR, Strep, Flu testing and other testing that I was allowed to do under the umbrella of my Director's license.
Administered Flu Injections, B12 Injections, Depo Injections, .
Retrieval of patient information, changes on demographics, insurance information confirmations and ICD9 codes for specimen requisitions when needed.
Called in meds and used all Scripts' for prescriptions and or refills, retrieved lab results for patient information, called patients with lab results and doctor's instructions increasing.
Created requisitions by entering lab test and diagnosis code via computer, received, reviewed, distributed, lab results to include lab alerts.
Tested controls to assure our testing kits were efficient for accurate lab results, tested reagents for American proficiency institute on a quarterly basis, prepared lab for state inspections, daily documentation of lab results/testing, upkeep on laboratory manuals, policies and procedures.
Compliant with OSHA/HIPAA/CLIA regulations.
Reported mandated testing results to health department
Ordered supplies and maintained laboratory equipment functions, trained new employees, scheduled staff, and other duties as needed.
Community Service Associate II
Hampton-Newport News Community Service Board - Hampton, VA
January 2007 to December 2009
Supervised and assisted persons with Intellectual Disabilities and Mental Health Disability, including medication administration, injections, wound care, dressing changes, application of creams and ointments, documentation in (MAR) for meds given
Daily training with clients for short and long term goals, counseling, transportation to and from employment, outings, day support activities and home visits.
Faxing, filing, answered phones, scheduled appointments for doctor appointments, attended quarterly meetings with
Doctor's, Case Managers and Family on clients progress and plan of care activities.
protected the health and safety of all clients, planned community events. Compliant with OSHA/HIPAA regulations; followed all Policies, Procedures and Protocols in a professional manner at all times. This position was client centered in their home and focused on client's needs and interest in support for healthy living and community interactions. (Have additional experience with this same company).
Patient Service Tech Specialist
Laboratory Corporation of America - Hampton, VA
January 2005 to December 2007
Performed Phlebotomy on patients of all ages, registered patients for specimen testing entering insurance information, demographics and or changes, entered diagnosis codes and test codes for test performed, generated requisitions for testing and created specimen labeling; performed drug screens following chain of command; swab and prepared Paternity
Kits for send out testing; answered phones, provided information pertaining to various specimen testing and special preparation to include glucose tolerance testing, fasting, and lab results; accessioning, specimen processing, packaging specimens for pick-up, followed all policies, protocol, and procedures according to organizational expectancy; compliant with OSHA/HIPAA regulations and other duties as needed.
Medical Assistant/Phlebotomist
Cobb County Regional Jail - Marietta, GA
January 2003 to December 2005
Performed phlebotomy on inmates as needed in population; to include vitals, B/P, dressing changes, wound care, applied creams and ointments to affected areas according to Doctor's orders, documented daily care; performed same and additional duties in facility Infirmary, such as specimen processing, documentation, computer skills a plus! Followed all policies and state procedures, and maintained professionalism at all times, compliance with OSHA/HIPAA regulations. Very good rapport with inmates to include persons with mental health conditions
Phlebotomist/Lab Assistant/Managed Lab Distribution
Aids Research Consortium of Atlanta - Atlanta, GA
January 2000 to December 2004
Performed Phlebotomy for clinical trials research on patients that were HIV/Aids Infected; Registration and entering test information for lab testing and labels for specimen placing; followed procedures and protocols according to pharmaceutical company testing kits; accessioning, specimen processing to include aliquoting specimens, cell counting, cell washing, incubation hood, auto clave, prepared special packaging for specimen testing using dry ice for frozen specimen and correct labeling for hazardous specimens; supervised, reviewed and distributed laboratory results to in-house Investigator's and nurse's, informed staff of lab alerts; faxed patients outside physician's lab results/lab alerts; participated in departmental weekly meetings, participated and planned in-house and community Aids Awareness testing fairs and performed onsite testing and results for these events; counseled newly infected clients; prepared appropriate community resources for infected clients; compliance with HIPAA/OSHA regulations and followed and assured that Company's "Mission Statement" was upheld, job performance, productivity and professionalism was maintained at all times; daily documentation on all procedures and testing; reported all mandated testing results to area health department.
Phlebotomist
Kaiser Permanente - Marietta, GA
January 2002 to December 2003
Performed Phlebotomy on patients of all ages, registered patients for testing, entered insurance information, demographics and or changes to include ICD 9 codes, generated requisitions for testing and created labels to place on specimen tubes; accessioning, specimen processing, scan specimens into system for testing direction for different locations, Packaging specimens for pick-up; Performed in-house testing, PKU's on infants, BS, GTT and other duties as needed; followed
Company's "Mission Statement", Job Performance, productivity and professionalism were maintained at all times.
Community Associate II
Hampton-NN-Community Services Board - Hampton, VA
January 1999 to December 2001
Supervised and assisted persons with Individual Intellectual Disabilities; to include medication administration, Injections, wound care, dressing changes; application of creams and ointments; daily medication administration, documentation in
(MAR) for meds given, medication inventory, received and disbursed meds per client, injections, daily progress notes on client daily activities and or behaviors, chores, diets and meal consumption; daily training with clients for short and long term goals, counseling; transportation to and from employment, outings, day support activities and home visits, faxing, filing, answered phones, scheduled appointments for doctor appointments, attended quarterly meetings with Doctor's, Case
Managers and Family on clients progress and plan of care activities, protected the health and safety of all clients, planned community events. Compliant with OSHA/HIPAA regulations; followed all Policies, Procedures and Protocols in a professional manner at all times. This position was client centered in their home and focused on client's needs and interest in support for healthy living and community interactions. (Have additional experience with this same company).
Education
Bachelor's Degree in Criminal Justice
Kaplan University - Davenport, IA
2003 to 2007
Associate's Degree in Medical Assistant
Common Wealth College - Hampton, VA
1994 to 1996
Skills
Do you have any of these top skills employers are looking for?
Nursing
Vital Signs
Quality Assurance
Cerner
Recruiting
Employee Orientation
Microsoft Powerpoint
Dismiss
EMR
-
10+ years
CPR
-
10+ years
LABORATORY
-
10+ years
PHLEBOTOMY/Specimen processing/Specimen testing
-
10+ years
BLOOD BANK
-
6 years
ICD 9
-
10+ years
BILLING
-
5 years
PACKAGING
-
10+ years
CLIA
-
10+ years
Drug screens
-
10+ years
DETAIL-ORIENTED
-
10+ years
EXCELLENT MULTI-TASKER
-
10+ years
INSPECTIONS
-
10+ years
Administrative Experience
-
10+ years
Microsoft Office
-
10+ years
Allscripts
-
10+ years
CPT Coding
-
10+ years
Clinical Trials
-
6 years
Patient Care
-
10+ years
Healthcare Management
-
6 years
Medical Records
-
10+ years
Medical Coding
-
10+ years
Medical Billing
Crisis Intervention
-
10+ years
Hospital Experience
-
5 years
Anatomy Knowledge
-
10+ years
Medical Terminology
-
10+ years
Critical Care Experience
-
5 years
Insurance Verification
-
10+ years
Triage
-
6 years
HIPAA
-
10+ years
Epic
-
10+ years
Experience administering injections
-
6 years
ICD-10
Microscopy
-
5 years
Acute care
Medical office experience
-
10+ years
Physiology knowledge
Customer service
-
10+ years
Venipuncture
Phone etiquette
-
10+ years
Medical scheduling
-
5 years
Managed care
-
5 years
Languages
English
-
Expert
Certifications / Licenses
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Assessments
Work style: Reliability - Expert
November 2021
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