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Inbound Customer Administrative Associate

Location:
Prishtina, 10000, Kosovo
Posted:
April 16, 2023

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Resume:

Adelina Surdulli

Str. Rexhep Krasniqi

EXDC* B-D/39

Prishtine - Kosovo

+383 (0)48 646 628

adwkuf@r.postjobfree.com

November 2022

KBR Inc.

Dear Hiring Manager,

I'm applying for a position at your company. Based on the posted description, I'm confident that I am fully qualified for the position and will be a strong addition to your team. I would appreciate a job interview at your earliest convenience. Please find my resume attached. I can be reached at the number above or at my email address. Sincerely,

Adelina Surdulli

Feb 2020 - Present

Adelina Surdulli

Str. Rexhep Krasniqi EXDC2 B-D/39 Prishtine - Kosovo

+383 (0)48 646 628 • adwkuf@r.postjobfree.com

Objective

Experienced professional CFO, Logistics,Operation and Accountant seeking to fill open new available position.

Key Qualifications

I have relevant experience in facilities management, quality control, logistics, operations and financial department, from the firs in to the first out.

Excellent working knowledge of administration. Proven ability to plan, organize and meet deadlines into day-to-day activities through implementation of the overall strategic direction. Proficient in interpersonal relations, able to work with different levels simultaneously. Excellent oral and written communication skills. Able to develop and maintain professional and social working relationships. Demonstrated flexibility. Ability to work with high degree of autonomy.

Work Experience

CFO/Operation/Logistics

Biohit MDS LLC

● Responsible for managing the activities associated with preparing, consolidating, and presenting long and short-term plans / forecasts of Biohit MDS financial performance for use with internal management and external parties.

● Provided analysis of Biohit MDS ongoing performance versus budget, forecast, and prior years and is capable of effectively communicatingresults.

● Tracking cash flow and financial planning as well as analyzing the company's financial strengths and weaknesses and proposing corrective actions.

● Provide insightful contributions with respect to best practices and developing scalable processes as well as leading cross-functional initiativesand ad-hoc analyses.

● Analysis of Biohit MDS financial reports and development of financial models and reports that identify key performance indicators and help communicate results to management.

● Perform and manage the purchase order execution (i.e proposal stage through delivincluding proposal support, purchasing, expediting, site support and etc).

● Review, negotiate, and implementing contract terms and conditions with suppliers for the procurement of equipment (goods, services and supplies) in favorable terms to ensure proper flow of project specific contract terms between prime contact and supplier contract.

● Administers production control, inventory control, shipping and receiving of materials. Checks parts and materials for damage and verifies quantity, part number, and serial number of shipped items. Records and prepares status reports of requested and received items. Under general supervision, solves complex problems requiring detailed knowledge of field and industry best practices. Uses experience and problem solving skills to develop and improve processes.

● Expediting purchase order to monitor/manage vendor progress to ensure timely shipment of equipment/material to a project site in a safe and cost-efficient manner; including post-delivery purchase and site supports.

● Supporting and managing all commercial aspects of PO/vendor management including terms and conditions, milestone payment, Change.

● Administers production control, inventory control, shipping and receiving of materials. Checking parts and materials for damage and verifying quantity, part number, and serial number of shipped items. Records and prepares status reports of requested and received items. Under general supervision, and occasional direct supervision, performs assignments requiring experience and knowledge of standard concepts within their field. Aug 2018 - Jan 2020

Apr 2018 - Aug 2018

Jun 2014 - Mar 2018

Financial Manager

Swissmed LLC, Prishtina - Kosovo

● Responsible for managing the activities associated with preparing, consolidating, and presenting long and short-term plans / forecasts of Swissmed financial performance for use with internal management and external parties.

● Provided analysis of Swissmed ongoing performance versus budget, forecast, and prior years and is capable of effectively communicating results.

● • Lead the preparation of financial models and schedules to support communications with banks, rating agencies and M&A activities.

● Provide insightful contributions with respect to best practices and developing scalable processes as well as leading cross-functional initiativesand ad-hoc analyses.

● Analysis of Swissmed financial reports and development of financial models and reports that identify key performance indicators and help communicate results to management.

● Proactively Maintains Demand report; researches and prepares Backorder Report. Monitors, analyzes, and reports PO lines (On Time/Late Report). Prepared reports for all internal individuals. Monitored customer forecasts versus actual sales to identify deviations, and communicates information to customers. Created Batch Determination Reports.

● Initiates and maintains the SAP set-up of material numbers for Finished Goods, Raw Materials, and Intermediates for the QKUK (Clinical Center Hospital of Kosovo). Acted as a Project Team member representing RSS Operations in new and existing product launches.

● Maintained material master data for all RSS owned materials at the Global level in DMS and Site level in P1U.

● Identified gaps and training needs, assisted with training and coaching internal customers to ensure competence with regard to planning activities. Attended and participates in required training classes.

● Deputized the head of the department as per need. Other duties as assigned by management. Deputy Director

Swissmed LLC, Prishtina - Kosovo

● Developed, implemented and monitored District Business plan. Build strong relationships and credibility with Medical Practitioners, Nurses and Pharmacists to influence the prescription of Roche products

● Understanding company business strategy, set working objective and promotion task, motivate team to ensure achievement of Company objectives

● Established cooperative and collaborative team spirit to align well with company’s culture

● Provided leadership, coaching, mentoring & Training direction to sales personnel

● Conducted performance management, professional development and hiring of sales

● personnel

● Sated up budget plan and executed accordingly based on company policy

● Developedleadership/peoplemanagementskillstorealizecontinuousself- improvement Demonstratedprofessionalleadershipandcommitmentin administering company’s values. Financial/Accountant

Swissmed LLC, Prishtina - Kosovo

● Leaded and monitored all incoming orders and checked against forecast figures. Confirmed product availability and negotiates alternative solutions to product needs. Interacted with shipping departments and export freight forwarders regarding shipping cycles to assure items arrive within a reasonable time frame.

● Proactively maintains open inter- and intra-department communication channels, ensuring timely availability of product as required based on Master Production Plan and/or inventory. Processed and prioritized orders, and ensures expected shipped dates and committed dates are met, if possible.

● Proactively Maintains Demand report; researches and prepares Backorder Report. Monitors, analyzes, and reports PO lines (On Time/Late Report). Prepared reports for all internal individuals. Monitored customer forecasts versus actual sales to identify deviations, and communicates information to customers. Created Batch Determination Reports.

● Initiates and maintains the SAP set-up of material numbers for Finished Goods, Raw Materials, and Intermediates for the QKUK (Clinical Center Hospital of Kosovo). Acted as a Project Team member representing RSS Operations in new and existing product launches. Jan 2011 - May 2014

Apr 2009 - Aug 2010

Sep 2006 -Jan 2010

● Maintained material master data for all RSS owned materials at the Global level in DMS and Site level in P1U. Identified gaps and training needs, assisted with training and coaching internal customers to ensure competence with regard to planning activities. Attended and participates in required training classes.

● Deputized the head of the department as per need. Other duties as assigned by management Financial/Accountant

Megi Bau GmbH LLC, Prishtine - Kosovo

● Provides financial information to management by researching and analyzing accounting data; preparing reports. Prepares asset, liability, and capital account entries by compiling and analyzing account information. Documents financial transactions by entering account information. Administrative Associate

KBR Inc. - KFOR, Camp Bondsteel - Kosovo

● Under direct supervision, performs routine assignments as an entry level professional in the field of Government Property management. Develops core job competencies with existing procedures by solving standard problems.

● Support various Property Management Outcomes, including but not limited to: Acquisition, Receipt validation, Receiving and Identification, Property Reports, Records, Physical Inventory, Disposition prep.

● Maintains property accountability records by physically tagging accountable property and putting to record property system

● This includes acquired assets - analyze acquisition documentation to ensure all pertinent data is available (SAP query, shipping

● documentation, etc.). work with Recieiving group to ensure we capture all inbound customer items for record establishment.

● Run reports out of Property system for customer delivery. Analyze and discrepancies and fix before delivery of report.

● Update official records to reflect inventory, movement and relief of stewardship through shipment, transfer, loss, disposal through objective evidence obtained from incoming and outgoing shipping documentation, authorized transfer documents (DD1149, contract mod), excess property reports, guard gate logs, metrology reports, etc.

● Coordinates property control activities to ensure continual accountability of government, associate contractor, and company property is in accordance with applicable regulations and policies. Education

B.A. Accounting Banking And Finance

Private University FAMA

● Concentration in Banking, Accounting and general Financing. Professional Skills

I have relevant experience in facilities management, quality control, logistics, operations and financial department, from the firs in to the first out.

Excellent working knowledge of administration. Proven ability to plan, organize and meet deadlines into day-to-day activities through implementation of the overall strategic direction. Proficient in interpersonal relations, able to work with different levels simultaneously. Excellent oral and written communication skills. Able to develop and maintain professional and social working relationships. Demonstrated flexibility. Ability to work with high degree of autonomy.

Microsoft Office

Expert (Accounting Prog.)

Maximo

Accounting Programs

Financial Analysis

Excel & Google Sheets Business Administration Computer Skills Quickbook

Certificates

- IT Essential – CISCO – AUK Web Design - –lard Design

- Business Planner – Prishtina REA

- Training for Accountant – Scaak

(ongoing)

- Roche Product Vigilance Training Roche Poland

- QuickBook Training by Melita & Partners



Contact this candidate