Robert Ballard

Hobart, IN *****

adwkq7@r.postjobfree.com

+1-708-***-****

Work Experience

Fleet Manager

VENDORS SUPPLY INC - Decatur, GA

January 2019 to September 2019

In charge of dispatching routes, maintenance of all tractors and trailers at my location, and oversaw everyday

operations in the warehouse. On a day to day basis I had to call drivers and customers to ensure that routes were

being ran efficiently and on time. I oversaw the movements of tractors as well as making sure that all drivers

maintained a current and accurate electronic log. In addition to ensuring all tractors and trailers are in compliance with FMCSA standards, I had to fix all minor malfunctions with both tractor and trailer. Oversaw day to day

operations in the warehouse by inspecting all pallets going out of the warehouse for delivery; ensuring that each

one was properly packaged and placed on each trailer correctly. Driver

JB Hunt - Ellenwood, GA

September 2014 to December 2018

Effectively operated a commercial vehicle according to Federal Motor Carrier Standards. Maintained and recorded

all logs of each work day in accordance of FMCSA standards. Acquired a 100% on time delivery rate, as well as, a Four year safe driving record. Operated both Intermodal as well as Flatbed equipment. Maintained good

standings in all railyards. Trained over 20 drivers on how to safely and efficiently strap down product on a flatbed

trailer.

Driver

Swift Transportation

2012 to 2014

Effectively operated a commercial vehicle according to Federal Motor Carrier Standards. Maintained and recorded

all logs of each work day in accordance of FMCSA standards. Acquired a 100% on time delivery rate, as well as, a two year safe driving record. Operated a refrigerated trailer and ensured that all product was maintained at the

appropriate temperature for both delivery and shipping. CUSTOMER SERVICE MANAGER

Ultra Foods, Calument Park, IL

2009 to 2012

Answered customer calls. Assisted in the recruitment and hiring of the most qualified applicants to meet the needs of the front end. Trained, coached and managed all cashiers in all front-end policies and procedures,

including new cashiers and cross training of other associates, in addition to conducting monthly customer service audits. Supervised and scheduled cashiers and ensured compliance with payroll budgets. Be aware of all areas of possible loss due to theft, shoplifting, free bagging, fraud, and/or carelessness.

Communicated all information to cashiers regarding special promotions and sale items. Expedited front lines, directed flow of customers, and ensured that each customer received outstanding customer service by

providing a friendly environment. Guaranteed that all transactions that affected the store inventory were processed accurately by auditing the Sales Exception Reports. Authorized and confirmed validity of customer

returns, exchanges, check authorizations, voids, and discretion discounts.

Oversaw compliance of cashiers with established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, security, sales and record-keeping procedures. Provided

orderly maintenance of front-end equipment and supplies. Helped solve problems that affect the service, efficiency, and productivity of the front end.

CABLE INSTALLATION SUB-CONTRACTOR

COMCAST CABLE - Chicago, IL

2007 to 2009

Performed requested and non-pay disconnects, adhered to Comcast procedures and safe work practices, NEC

and NESC requirements, and local ordinances in order to provide requested services. Pre-wired single unit

dwellings to provide ready hook-up capabilities. Cleaned, maintained and stocked vehicle and equipment for preparation of required duties.

Inspected existing ground or made new ground according to the National Electrical Code (NEC) in order to protect employees, customers, and equipment from electrical shock or damage. Completed associated paperwork with each work order in a timely manner and ensured all details of the work were recorded for entry in the customer's account once the work was checked in.

Properly operated and maintained installation tools and equipment. Applied knowledge and skills of training

on the job in order to continue contract. Performed other duties as requested by the supervisor in order to achieve departmental goals and objectives.

JOURNEYMAN

UNITED STATES AIRFORCE - Vandenberg AFB, CA

2000 to 2005

Patrolled on the rotational basis or serves as a fixed post to provide close-in, close boundary, and perimeter

protection of the units missile defense system, from the dangers of sabotage, espionage, armed intrusion and other willful or accidental destruction. Led, managed, supervised, and performed force protection duties,

including use of deadly force to protect personnel and resources. Protected nuclear and conventional weapons

systems and other resources.

Performed air base defense functions contributing to the force protection mission. Controlled and secured

terrain inside and outside military installations. Defended personnel, equipment, and resources from hostile

forces. Operated in various field environments, performed individual, and team patrol movements, both mounted and dismounted, tactical drills, battle procedures, convoys, military operations other than war and

antiterrorism duties.

Operated communications equipment, vehicles, intrusion detection equipment, crew-served weapons, and other special purpose equipment. Applied self-aid buddy care, life saving procedures, including cardiopulmonary resuscitation, as first responder to accident and disaster scenes. Education

High school or equivalent

Thornwood High School - South Holland, IL

June 2000

Skills

• DOT

• Trucking

• Logistics

• Supply Chain

• Commercial Driving

• Flatbed

• Commercial Vehicle Experience

• Tractor-Trailer

Military Service

Branch: United States Air Force

Rank: E4

Certifications and Licenses

CDL Class A or B

driver's license

Air Brake Endorsement

Assessments

Critical Thinking — Proficient

October 2019

Measures a candidate’s ability to use logical approaches when solving problems. Full results: Proficient

Attention to Detail — Familiar

October 2019

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Familiar

Management & Leadership Skills: Impact & Influence — Proficient November 2019

Adapting leadership style to accomplish goals using rational or emotional appeal. Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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