Customer Service Bartender

SF Stephanie Franz

Kenner, LA ***** 504-***-**** adwkjk@r.postjobfree.com

PROFESSIONAL

SUMMARY

Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

SKILLS Good Conversationalist

Craft Cocktail Preparation

Classic Cocktails

Extensive Beer Knowledge

Handling Difficult Customers

Energetic and Outgoing

Custom Drink Preparation

Cash Handling and Management

Servsafe Certified

Prepare Cocktails

New Cocktail Creation

Creative Mixology

Banquet Events

Age Identification and Compliance

Credit and Cash Transactions

Alcohol Ordering

Cocktail List Development

Mixology Techniques

Anticipating Guest Needs

Excellent Judgment

Health Code Compliance

Hospitality Service Expertise

Pair Food and Wine

Private Events and Catering

Engaging Customers

Bartending License

Sales Expertise

Preparing Garnishes

Safe Serving Knowledge

Cash Register Operation

Ability to Lift 30 Pounds

Suggestive Selling

Name of System] POS

Beer, Wine and Soju Cocktails

Liquor, Beer and Wine Knowledge

Identification Verification

Extensive Spirits Knowledge

Wine and Beer Recommendations

Maintaining a Clean Bar

Attending Multiple Customers

WORK HISTORY BARTENDER SHIFT MANAGER 09/1997 to 11/2022 Andrea's Italian Restaurant Metairie, LA

Obtained cash bank and stocked service bar to prepare for operation. Polished glassware, bussed tables, and removed debris to keep customer areas clean.

Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory. Upsold menu items to customers, driving up per sale revenues and maximizing profits.

BARTENDER 09/2017 to CURRENT

Château Golf And Country Club Kenner, LA

Adhered to state laws regarding alcoholic beverage services and customer regulations.

Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.

Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty. Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Kept bar stocked with liquors, juices and garnishes for drinks. Served high customer volumes during special events, nights, and weekends.

Followed alcohol awareness procedures for preventing excessive guest intoxication.

BARTENDER

Treasure Chest Casino Kenner

Adhered to state laws regarding alcoholic beverage services and customer regulations.

Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.

Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty. Upheld strict regulations for safe alcohol service and food safety. Kept bar presentable and well-stocked to meet customer needs. Maintained impeccably clean, attractive and well-stocked bar area. Followed strict recipes and drink measurements to minimize product used. Prepared garnishes by evenly slicing and pitting fruits. Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

EDUCATION UNO, New Orleans, LA

Stuart Prep, Metairie, LA

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