Professional Summary

Skills

Work History

TіњќѡѕѦ Mіљљђџ

**** ********** *****, ****, ******** 24293 • Home: 276-***-**** • adwkje@r.postjobfree.com I am in search of a growing company that offers opportunity of advancement that promotes a safe working atmosphere and recognizes initiative and achievement. Inventory control

HAZMAT transportation

Knowledge of current EPA and environmental

policies and procedures

Safe record of driving equipment

transportation

Chemical Quality and Inventory Control, 01/2017 to Current C&J Energy Services – Norton, VA

Maintained appropriate chemical quantities to support field operations of a hydraulic fracturing crew

Conducted and developed safety procedures for handling hazardous chemicals and waste disposal Service Operator II, 01/2008 to 09/2016

Halliburton Energy Services – Norton, VA

Ran equipment as part of a hydraulic fracturing team Maintained appropriate Class A CDL with tanker and HAZMAT endorsements Transported equipment and materials to well sites

Mentored and trained new hires on driving responsibilities, safety standards and operational procedures

Upheld and abide by the laws set forth by the EPA

Store Manager, 03/2005 to 12/2007

Charming Shoppes Inc. – Wise, VA

Interviewed job candidates and made staffing decisions. Counted cash drawers and made bank deposits.

Managed staff of 4 sales associates, 2 team leaders and 2 assistant managers. Assigned employees to specific duties to best meet the needs of the store. Reordered inventory when it dropped below predetermined levels. Instructed staff on appropriately handling difficult and complicated sales. Hired, trained and evaluated personnel in sales and marketing. Examined merchandise to verify that it was correctly priced and displayed. Planned budgets and authorized payments and merchandise returns. Scheduled and led weekly store meetings for all employees. Reported to the district manager regarding all store and staff issues. Completed profit and loss performance reports.

Trained and developed new associates on POS system and key sales tactics. Implemented a new ordering process and identified poor work habits to improve process effectiveness.

Generated repeat business through exceptional customer service. Conducted store inventories once per quarter.

Operated a cash register for cash, check and credit card transactions with [Number] % accuracy. Stocked and replenished merchandise according to store merchandising layouts. Priced merchandise, stocked shelves and took inventory of supplies. Cleaned and organized the store, including the checkout desk and displays. Alerted customers to upcoming sales events and promotions. Identified potential shoplifters and alerted management. Completed all point of sale opening and closing procedures, including counting the contents of the cash register.

Handled all customer relations issues in a gracious manner and in accordance with company policies.

Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.

Resolved all customer complaints in a professional manner while prioritizing customer satisfaction. Verified that all customers received receipts for their purchases. Followed merchandising guidelines to present visually appealing displays. Mentored new sales associates to contribute to the store's positive culture. Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.

Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.

Communicated clear expectations and goals to each team member. Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.

Worked with the management team to implement the proper division of responsibilities. Actively pursued personal learning and development opportunities. Strategically scheduled team members to maintain optimal staffing levels at all times. Answered customer telephone calls promptly and in an appropriate manner. Maintained established merchandising standards, including window, sales floor and promotional displays.

Assistant Manager, 01/1992 to 03/2005

Walmart – Norton, VA

Interviewed job candidates and made staffing decisions. Assigned employees to specific duties to best meet the needs of the store. Reordered inventory when it dropped below predetermined levels. Instructed staff on appropriately handling difficult and complicated sales. Hired, trained and evaluated personnel in sales and marketing. Examined merchandise to verify that it was correctly priced and displayed. Increased profits through effective sales training and troubleshooting profit loss areas. Reported to the district manager regarding all store and staff issues. Completed profit and loss performance reports.

Implemented a new ordering process and identified poor work habits to improve process effectiveness.

Generated repeat business through exceptional customer service. Conducted store inventories once per quarter.

Stocked and replenished merchandise according to store merchandising layouts. Priced merchandise, stocked shelves and took inventory of supplies. Alerted customers to upcoming sales events and promotions. Identified potential shoplifters and alerted management. Completed all point of sale opening and closing procedures, including counting the contents of the cash register.

Handled all customer relations issues in a gracious manner and in accordance with company policies.

Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.

Resolved all customer complaints in a professional manner while prioritizing customer satisfaction. Verified that all customers received receipts for their purchases. Followed merchandising guidelines to present visually appealing displays. Mentored new sales associates to contribute to the store's positive culture. Education

Communicated clear expectations and goals to each team member. Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.

Strategically scheduled team members to maintain optimal staffing levels at all times. Supervised and directed all merchandise and shipment processing. Answered customer telephone calls promptly and in an appropriate manner. Determined customer needs by asking relevant questions and listening actively to the responses. Maintained established merchandising standards, including window, sales floor and promotional displays.

Managed staff of 25-50 sales associates, 6-10 team leaders and 3-5 assistant managers. High School Diploma: 1980

Mt. Juliet High School - Mount Juliet, TN

Bachelor of Science: Mass Communication, 1984

East Tennessee State University - Johnson City, TN

Contact this candidate