Cantanze Jones
Quality Assurance Lab Tech
Birmingham, AL 35211
adwkgj@r.postjobfree.com
Work Experience
QA Lab Technician
Ventura Foods - Birmingham, AL
March 2022 to January 2023
Perform QA checks to make sure product is in the proper specks before they are shipped to customers. I insure that the product are at a quality standard that is set by our customers demands on a daily basis. I also inform team members of any issues that may have occurred during the quality checks that were performed and corrected during the shift operation. My job is to make sure that our products meet the quality standards that are set by our customers.
Quality Assurance Lab Technician
Royal Cup, Inc. - Birmingham, AL
June 2019 to February 2022
Perform QA checks to make sure product is in the proper specks before they are shipped to customers. I insure that the product are at a quality standard that is set by our customers demands on a daily basis. I also inform team members of any issues that may have occurred during the quality checks that were performed and corrected during the shift operation. My job is to make sure that our products meet the quality standards that are set by our customers.
Sanitation QA Tech
Ventura Foods - Birmingham, AL
January 2017 to June 2019
Birmingham, AL January 2017 to Present
Performed wet/dry cleaning of the facility to sanitary position required by USDA, Quality, and OSHA standards. Perform in-depth Wet/dry cleaning on multiple machinery to a sanitary usage for next day production. Manually disassemble machinery during sanitation cleaning, rinse foam, scrub and sanitize production equipment using clean in place procedure. Utilize lockout/tagout procedures and follow safety guidelines. and out of the lines. I also promote safety guidelines in the workplace.
Sanitation
Customer Service Representative
Thorntons LLC - New Albany, IN
July 2015 to December 2016
Shorthorns - New Albany, IN
July 2015 to December 2016
Handled daily transactions with the highest level of cash handling and customer service skills ensuring customers need are fulfilled. Worked efficiently and maintained composure in a fast-pace environment. Demonstrated customer service and provided customers with trying new products. Provided exceptional guest services with warm personality through greeting guest, upselling various new products within the store as they became available.
Cashier
Cashier
McDonalds - Jackson, MS
January 2010 to May 2012
Worked efficiently and provided excellent customer service with in a fast-pace environment. Helped customers with transactions for purchases of orders and held accountable for customer satisfaction. Provided excellent customer service through greeting as customers entered the establishment.
Shift Supervisor/Cashier
Pilot Travel Center - Flowood, MS August 2006 to August 2008
Prepared a checklist with vendors upon receiving store purchases, stocked product on shelves also in the coolers when needed. Provided money transactions with western union and money orders. Held accountable and fully responsible for safe, nightly deposits, inventory, cash drops, and nightly reports. Oversee the store as management and provided outstanding customer service with each customer. Recognized for providing exemplary customer service, promoted to a position as shift supervisor after a few months, and contributed to training new hires. Excellent communication and fulfilled customers standards in achieving customer satisfaction
Quality Control Inspector
Faurecia Automotive Seating - Cleveland, MS
November 2004 to April 2006
Used power tools, hand tools, digital gages, and scanners on testing products upon shipment. provided shipping and receiving, packing, assembly of products the meet quality standards. Aligned and inspected products for testing for proper function for safety measures. Provided constructive feedback in all aspects of the company policy and procedures.
Caregiver
MS State Hospital - Whitfield, MS
July 2003 to May 2004
Provided direct patient care to individuals and attend to the daily needs including hygiene, and dietary needs of the patients. Monitored the patient nutrition and ensure meals comply with dietary requirements. Report medical concerns to supervising nurse and evaluate the patient mental state. Prepared observation reports on patients for doctors throughout the shift.
Education
High school or equivalent
East Side High School August 1994 to May 1998
Skills
•Manufacturing (6 years)
•Warehouse (4 years)
•Quality Control (5 years)
•Packaging
•Assembly (2 years)
•Excel
•Machine Operator (1 year)
•Data Entry
•Customer Service (10+ years)
•Microsoft Outlook
•Quality Inspection (6 years)
•Quality Assurance (6 years)
•Laboratory Experience (2 years)
•Patient Care (2 years)
•Upselling
•Microsoft Word
•Guest Services
•Caregiving
•Calibration (2 years)
•Cleaning
•Computer skills
•Microsoft Office
•Custodial experience
•Microsoft Excel