Darien Mack

adwkam@r.postjobfree.com

817-***-****

www.linkedin.com/in/darien-mack-ba0aa09a

Engaging and detail-oriented professional with the ability to provide excellent customer service within an inclusive and innovative team culture.

— Key Qualifications —

•Professional with ability to manage employee transactions (onboarding / offboarding), build and run data analytics, and ensure adherence to corporate policies and guidelines;

•Goal oriented leader with the capacity to conduct timely and accurate fraud investigations with the highest degree of integrity, confidentiality and objectivity;

•Versatile and inspiring professional leader with excellent communication skills. Able to manage administration of human resources policies and practices.

•Highly effective motivator, and strategist, known to use creativity to determine the best course of action for the business through use of skills that transfer across multiple industries.

Professional Experience

JP Morgan Chase April 2012 to July 2020

Currency Transaction Reporting Specialist 2015

Establish strong foundation for success through creation of detailed regulatory control reports. Maximize efficiency through proficiency in Microsoft Office Suite.

Selected Contributions:

Employ refined relationship-building skills and collaborative mindset to successfully collaborate and provide follow-up feedback with branch personnel and Anti Money Laundering [AML] teams;

Provide insightful vision and guidance by organizing reports to send to FinCEN;

Affirm capacity to excel by adapting within an ever-evolving professional environment

Presented with four Five Key Awards based on 360-reviews

Senior Teller 2012

Created environment for sustained success by fulfilling all monetary needs of customers including withdrawals, deposits, payments, and other vital transactions. Demonstrated leadership and communication skills by compiling the Currency Transaction Reports and Suspicious Activity Reports (SAR) to enhance security to the Currency Transaction Reporting Specialist.

Audited ATMs as ATM custodian & vault as vault custodian;

Presented with Do the Right Thing Award via 360-reviews.

McDonald’s 2009 to 2012

Swing Manager Crew Trainer, Crew

Establish strong foundation for success through personalized customer service. Maximize efficiency through proficiency in training new crew members.

Selected Contributions:

●Employ refined relationship-building skills and collaborative mindset to successfully collaborate and provide follow-up feedback with managerial team as manager;

●Provide insightful guidance by training new hires as crew trainer;

●Slashed food costs by 50% by performing daily inventory checks as crew member.

Educational Background

Human Resources Certification

University of Texas at Arlington, Arlington, TX

Master of Arts in Criminology

University of Texas at Arlington, Arlington, TX (GPA: 3.5)

Bachelor of Arts in Criminology

University of Texas at Arlington, Arlington, TX (GPA: 3.4)

Associate of Arts in General Studies

Tarrant County College, Arlington, TX (GPA: 3.2)

Professional / Personal references available upon request

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