CHARITY CAPO

PROFILE

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EXPERIENCE

MANAGER / BARTENDER, THE GETAWAY TAMPA BAY ; ST.PETERSBURG, FL.- 2015- 2023

* Demonstrate strong familiarity with the cocktail drink and food menus. * Properly pairing our unique dishes and promoting them to patrons ; building relationships and greeting guest with top quality customer service ensure for all patrons to return . * Maintaining a self awareness in leadership, designing and delivering adequate training to new hires giving a hands on experiences while promoting restaurant’s operational procedures, routines, policies, standards, and best practices.

* Completely utilize the POS to process customer orders, complete payment transactions. And issue receipts. Accounts receivable, accounts payable . Payroll for both locations.

* Execute top quality customer service, both front and back of house. Held a professional manner and kept a good standing with vendors.

* Introduced, assisted in the training and hiring of full staff for it’s second location. Both front and back of house.

* Assisted in bookings for the weekend acts.

* Designed and original photographer for The Getaway Tampa Bay Instagram page.

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* Due to Covid I was able to acquire employment and take a role serving the community and becoming a essential worker .

* Stocked inventory and products

* Cash handling, customer service, bagging, completing large restaurant accounts. EDUCATION

T.R. ROBINSON HIGH SCHOOL, 1996 - 2000,

MANHATTAN BEAUTY SCHOOL, 2001-2002= NAIL TECHNOLOGY- TAMPA, FL. DECATUR TECHINAL SCHOOL- MEDICAL BILLING AND CODING- DECATUR, GA - 2009-2010, INSTITUTO DE BANCA- CAYEY, PUERTO RICO. EMT. 2011-2013 SKILLS

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