Catherine M. Calabro

adwk71@r.postjobfree.com 1100 Carll Drive Bay Shore, NY 11706 631-***-****

B.S. Geography graduate with demonstrated success in customer service and data management at the personal, business, and regional levels. Creative problem solver with ability to accelerate data and document organization, resolve conflict, improve morale, and consistently exceed expectations.

Solid background in planning and performing administrative assignments. Hands-on manager with highly developed negotiating skills and experience cultivating strategic partnerships. Proven ability to combine customer service talents with problem solving and money handling skills. Highly organized.

Computer literate.

COUNTERTOP DESIGN – Bay Shore, NY 1/2023-Present

Assistant to Office Operations Manager

Provide ongoing administrative support to wholesale stone countertop fabricator. Organize the execution of daily operations and special projects. Handle accounts payable/accounts receivable. Manage and coordinate executive, fabricator and installer schedules for 3 work crews. Compose and proofread memos, letters, reports, and presentations, providing accurate, concise, and error-free communication. Streamline processes to effectively track, order, and maintain inventory. Act as first point of contact for all customers, subcontractors and designers and direct accordingly to all inquiries.

KING KULLEN – Long Island, NY 2016-2023

Assistant to Deli Manager

Manage daily operation of supermarket deli area. Assist with ordering, monthly inventory and merchandising. Handle customer service cares from product information to complaints and concerns.

Work includes slicing to taking and preparing catering orders, salads, and prepackaged goods.

Complete weekly employee scheduling. Manage clerks' behavior and attire accordingly.

GROUP 7 INC., WINDMILL OIL SERVICE – Long Island, NY 2004-2016

Research & Office Assistant

Assorted clerical and administrative duties including accounting using QuickBooks, documentation of attendance, scheduling appointments, filing, processing payments and dispatching. Perform survey administration, data entry and analysis for company involved in market research and advertising.

US CONCEPTS – Long Island & NYC 2005-2010

On-Site Manager

Oversee promotional and sales operations for distinguished spirits brand ambassadors at local breweries, dance clubs, and hosted events. Direct a promotional team of 3-5 models and coordinate distribution, time, and record event functions. Conduct preview sessions and provide support to individual team members. Expedite and execute event. Recruit and develop promotional team.

CHASE BANK – Riverhead, NY 2006-2007 Bank Teller

Through personal interaction with customers, provided customer service by handling financial transactions accurately and efficiently. Contributed directly to the success of the firm by recognizing opportunities to make sales referrals to appropriate branch staff.

MTA/NYCT Strategic Planning and Business Development - Brooklyn, NY 2005-2006

GIS Assistant

Produce maps using ArcGIS locating MetroCard vending machine shortages and vandalism hotspots for the NYPD. Perform data analysis integrating tabular data with geospatial data using MS Access and ArcGIS. Conduct field surveys of subway station entrances for the comprehensive Automated NYC Transit Emergency Response System. Present to the MTA Board of Directors. Brooklyn, NY.

FRIENDS OF THE SAGTIKOS MANOR – Bay Shore, NY 2016-Present Docent

Provide information and personal tours throughout the historical Sagtikos Manor located on Montauk Highway in Bay Shore. Assist with fundraising and hosting special events, fairs and festivals. Collaborate with other historical societies of Suffolk County to fulfill the needs of the manor with regards to upkeep and catalogue the numerous artifacts within. Bay Shore, NY.

Education

B. S. Geography - State University of New York at Cortland, Cortland, New York

Geography and GIS Graduate Student – Hunter College, New York, New York