Ronald Garcia

Thornton Co *****

Cell 720-***-****- adwk5l@r.postjobfree.com

Summery

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skill and sound judgment to positively impact compony success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.

Skills

Cross-Functional Team Management Verbal and Written Communications

Coaching and Mentoring Income and Expense Management

Budgeting and Cost Control Business Analysis

Performance Tracking and Evaluations Talent Management

Policy Enhancement Recruitment

Scheduling Coordinator SCL Health (Sisters of Charity of Leavenworth)

Wheatridge Co / 2022- 2022

•Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.

•Developed strong working relationships with management and executive team through effective scheduling and communications skills.

•Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.

•Negotiated and secured software and services to streamline and optimize company schedule management.

•Managed daily scheduling conflicts to reduced operational backlogs and support full shift-coverage.

•Responded to all phone calls, emails, and customer conflict management.

•Implemented escalation procedures to effectively hand time- sensitive issues.

•Generated detailed records of information of project timelines and deadlines for stakeholders.

Operations Manager, Kroger (King Soopers)

Denver Metro Area / 2003-2022

•Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

•Tracked trends and suggested enhancements to both challenge and refine company’s product offerings.

•Managed purchasing, sales, marketing, and customer accounts operations efficiently.

•Implemented business strategies, increasing revenue, and effectively targeting new markets.

•Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.

•Facilitated onboarding sessions and on-the-job-training for new hires bolstering position knowledge and skillset.

•Trained new hires, providing information and insight into corporate policies and procedures.

•Developed robust relationships with income-producing clients.

•Mitigated business risks by working closely with staff members and assessing performance.

•Trained and supervised new associates on policies and procedure, product knowledge, ordering, and creative merchandise marketing techniques.

•Recruited, hired, and trained initial personal, working to establish key internal functions and outline scope of positions for new organizations.

•Implemented innovative programs to increase employee loyalty and reduce turnover.

•Negotiated and managed third-party contracts related to project deliverables.

•Coordinated material procurement and required services for projects within budget requirements.

• Implemented 5S methodology to comply with FDA and USDA requirements.

Operations Manager, Bed Bath and Beyond

Denver, Co / 2000-2003

•Observed each employee’s individual strengths and initiated mentoring program to improve areas of weakness.

•Increased profit by streaming operations.

•Set, enforced, and optimized internal policies to maintain responsiveness demands.

•Developed and implemented strategies to maximize customer satisfaction.

•Monitored daily cash discrepancies, inventory shrinkage and drive-off.

•Cultivated and strengthened lasting client relationship using strong issue resolution and dynamic communication skills.

•Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.

•Popularized communication binder for monitoring merchandise notes, performance evaluations, department work boards and strategies for future product sales opportunities.

•Communicated with department heads on what actions must be taken to stimulate sales for at risk merchandise that may potentially miss sales opportunities.

EDUCATION

Bachelor of Science in -Business Administration and Management

Brigham Young University-Idaho 2018-2022

Rexburg

07,2022

Bachelor of Science -Accounting and Finance 80 credits towards bachelors

New Mexico State University

Las Cruces, NM

01,1990

Certification

•Certified in Accounting, Brigham Young University Idaho- 2022

•Certified in Human Resource Management, Brigham Young University Idaho 2022

•Certified in Business Leadership, Brigham Young University- 2022

•Certified in Leadership Essentials, Kroger (King Soopers)- 2018

•Certified in General Studies, Brigham Young University Pathway-2018

Languages

SPANISH

•Bilingual

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