Yvette Brooks
Lumberton, NJ *****
***************@*****.***
Work Experience
Claims Clerk
Canon Business Process Services - Maple Shade, NJ
October 2022 to Present
Comparing, identifying information and counts of claims from incoming mail. Sorting mail, return letters, adjustments and bills File documents according to supervisor direction.
Distribute documents to appropriate personnel.
Verify and monitor incoming and outgoing mail.
Office Manager
People Helping People in Need - Irvington, NJ
February 2020 to September 2022
Greet clients, vendors. DCPP staff, probation officers and general public requiring information about outpatient substance abuse clinic. Maintain communication with court system tracking referrals. Assist and assign new clients with procedures and protocol for admission packets. Confirm eligibility of insurance, co-pays, court monitored assessments, urine collection. Answer, transfer and direct income calls for staff, clients and mental health doctor. Schedule appointments, intakes, and community outreach staff for visits. Organize and maintain filing systems of clients charts. Attend and set-up all Zoom meeting/ Group Meeting for clients and staff. Clerical Support
State of New Jersey Public Defenders Office
December 2019 to January 2021
• Respond to inquiries in person and via telephone, providing information to Attorneys, Law Enforcement and the public, requiring the use of judgment and the interpretation of policies, rules or procedures.
• Confer with and prepare confidential information to staff, judges and public upon request. Perform complex data entry.
• Review case histories, make and maintain accurate notes in client files, obtain background information to complete and set up client files
• File, organize, scan, copy and fax legal documents in a timely manner, Maintain Judges, Attorneys calendar and update accordingly.
Education
High School Diploma
Vailsburg High School - Newark, NJ
September 1980 to June 1984
Certificate
Rutgers University - Newark, NJ
Skills
• EMR Systems
• Medical Scheduling
• Clerical Experience
• Microsoft Excel
• Medical Office Experience
• Medical Billing
• Medical Terminology
• Office Administration
• Administrative Experience
• Patient Care
• Medical Records
• Microsoft Office
• Documentation Review
• Insurance Verification
• Epic
• Laboratory Experience
• Specimen collection / processing