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Service Representative Medical Assistant

Location:
Westlake Village, CA
Posted:
April 17, 2023

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Resume:

Clarie Mella

Thousand Oaks, CA ***** adwk5d@r.postjobfree.com 805-***-****

Certified Medical Assistant Certified Phlebotomy Technician OBJECTIVE

Looking for a Clinical and Administrative Medical Assistant/Phlebotomist position with my clerical skills, knowledge of phlebotomy- related processes and capabilities in providing the uppermost level of patient care and maximizing the efficiency of the facility. SUMMARY

Highly dependable individual with a sound understanding of medical assistance, administrative tasks and phlebotomist protocols. Outstanding communication skills as well as great customer service acumen. PATIENT CARE/CLERICAL SKILLS

• Vitals and blood pressure • Injections, EKG’s and basic lab tests • Room preparation and equipment sterilization.

• Describing prescriptions. • Patients education and answering questions • Coding charts interpretation

• Files organization • Collection and documentation of patient information • Medical records maintenance

• Computer Literacy Skills: EHR, MS Word, excel, outlook, access EDUCATION

• Clinical/Administrative Medical Assistant - Conejo Valley Adult Education, Thousand Oaks, 2020

• Phlebotomy Technician - Conejo Valley Adult Education, Thousand Oaks, CA 2020

• Bachelor of Science in Nursing (3 years) - University of Perpetual Help, Philippines 2007

• High School Diploma - Bacoor National High School, Manila, Philippines 2005 CERTIFICATIONS

• Medical Assistant (NCMA Certifications) – NCCT July 2020

• Phlebotomy Technician Certification – NCCT February 2020

• Basic Life Support (BLS) and First Aid – 2020

• CDPH Phlebotomy License - 2020

CLINICAL EXPERIENCE

CERTIFIED PHLEBOTOMY TECHNICIAN - Arroyo Oaks Medical Associates, 2020 NURSING ASSISTANT - Bautista General Hospital, 2006-2007 PROFESSIONAL EXPERIENCE

Accounts Receivable Clerk - Anderson Autos, Thousand Oaks, CA 2017 – Present Posts payments by recording cash, checks, and credit card transactions accordingly. Includes securing revenue by verifying and posting receipts and resolving any discrepancies. Pharmacy Technician - CVS Pharmacy, Thousand Oaks, CA 2016 – 2017 Verifies prescription coverage, operates the cash register and assists with pharmacy inventory, stocking, price changes, and returns.

Patient Service Representative - ACS (Xerox), Philippines 2010 – 2016 Blue Cross and Blue Shield of Florida Provided information to members & providers; conducted internal and external research to handle inquiries regarding membership. Handled complaints and escalated calls. Medical Assistant - Greatwoods Maternity Clinic, Philippines 2007-2008 Assist the Physician with procedures as needed; Assist patients with completion of forms; Clean and prepare patient examination rooms; Obtain and record patients vital signs; Sterilize medical instruments; Answer and assist all incoming calls; Restocking supplies

ADDITIONAL CAPABILITIES

• Languages: Bilingual: English and Tagalog (verbal and written) • Technical: CSRG, ARRIS, Availity, and Sagequest

• Service: Insurance coverage verification, Inventory, Cash handling, and phone/in person customer service skills Clarie Mella

1070 E. Avenida de las Flores

Thousand Oaks, CA 91360

adwk5d@r.postjobfree.com

To Whom It May Concern:

I came across the Company’s Career Site in need for a Medical Assistant and I am applying in anticipation of providing your organization with the benefit of my relevant skills and knowledge. Following my BLS, Medical Assisting certification and Phlebotomy license, I have been aspiring to work with a dedicated healthcare facility where I could utilize my knowledge of administrative and clinical work in a professional environment. Specifically, I am well versed in:

- Obtaining, verifying, and recording health history of patients

- Collecting specimen, changing dressings and administering medication

- Preparing instruments and supplies

- Providing basic patient care as ordered

- Assisting health care professionals during exams, diagnostic procedures and treatments As far as administrative duties are concerned, I am adept at filling admission forms and managing insurance information as well. With great work ethics and a demeanor, I am able to communicate effectively with patients and their families. Moreover, my organizational skills dictate that I manage schedules in a well-organized manner. I am excited at the prospect of putting my skills to achieve the organizations mission and would welcome an opportunity to speak with you about this possibility in detail. I can be contacted at 805-***-**** if further information is needed. Thank you very much for considering my application. Sincerely yours,

Clarie Mella



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