William R. Adams

adwk2m@r.postjobfree.com

https://www.linkedin.com/in/bill-at-bizoptimize/

Richmond, VA • 804-***-****

Program Management Executive Profile

PMP Certified and accomplished leader with comprehensive experience in directing and launching strategic programs, institutionalizing program management reliability, and managing key accounts while working for Fortune 100 clients.

Expansive scope of work including multiple industries, all major continents, and Fortune 500 clients. Proven ability to align executives on strategic choices using mature portfolio management approaches. Demonstrated success in directing complex transformation programs from start to finish and achieving desired outcomes. History of designing PMOs and their governance to institutionalize maturity and reliability. Success enabled by building strategic partnerships, effective cross-function collaboration, and quality customer service. Articulate communicator with history of leading and guiding teams/staff to achieve organizational goals.

Areas of Expertise

•Portfolio Management

•Program Management

•Project Management

•(E)PMO

•Team Building & Leadership

•Risk Assessment & Analysis

•Waterfall & Agile Methodology

•Strategic Relationship Building

•Organizational Change Management

•Vendor Selection & Management

•Resource & Cost Management

•Continuous Process Improvement

•Effective Communications

•Stakeholder Engagement

•Training & Mentoring

•Budgeting & Forecasting

•KPI Monitoring & Management

•Strategic Planning & Analysis

Accomplishments

Organized the PMO and managed 10 project managers to save a $70M Fortune 200 bank acquisition / integration program.

Worked closely with client CIO to grow Fortune 50 financial services company GSO (Global Sourcing Office) from 30 to 300 personnel in two years. This growth was 250% of target, resulting in savings of over $50M.

Facilitated cross-team collaboration for Fortune 200 financial institution’s $500M transformation program, enabling executives and key stakeholders from all business functions and multiple PMOs to work well together.

Grew Technical Projects line of business from 40% to 70% of company revenue.

Managed design and delivery of online trading system that boosted client revenue by 300%.

Career Experience

Associate Director, KPMG, Richmond, VA Jan 2022 – Oct 2022

Deliver complex program management, program governance, and PMO process and tool design services. Direct team members to ensure completion of projects on time and within budget.

Ensured successful management of a complex $200M Fortune 50 front office transformation program that was implementing and integrating Salesforce, using SAFe and PI Planning.

●Resolved process and governance challenges by determining root causes and implementing appropriate solutions and training personnel.

●Oversaw program budget and cost management, including tracking spending, variance analyses, and forecast adjustment.

Principal, BizOptimize, Richmond, VA May 2017 – Jan 2022

Provided portfolio management, EPMO, PMO, program governance, program management, and project management services. Elevated strategic execution capabilities in IT organizations by training personnel, improving processes, and integrating processes into technology.

●Helped plan and execute $200M MES (Medicaid Enterprise System) transformation program to transform Virginia Medicaid from mainframe to cloud-based, SaaS, multi-vendor, multi-module system. Provided leadership and consulting by establishing some of the governance, guiding the integration team on master schedule design and management, facilitating cross-team collaboration, developing cross-team QA planning, and producing agency-wide communications. This required significant stakeholder engagement, dependency management, vendor performance management, and change control.

●Led $10M Medicaid Expansion project (IT Systems) for Commonwealth of Virginia, DMAS.

●Led project to procure an Interoperability and Patient Access solution for DMAS.

●Delivered presentations at PMI and VITA gatherings on using PMIS to reach CMMI Maturity Levels 4 and 5.

●Served as designer and product manager for cloud-based, SaaS, multi-tenant, PPM tool suite supporting CMMI levels 4 and 5. This required an understanding of current gaps in program management / project management best practices, innovative solutions for filling those gaps, and an in-depth understanding of all PMBOK process groups and knowledge areas. It also required development of a features roadmap that supported the marketing plan.

●Designed and developed digital and written marketing materials.

●Developed complex RFP written responses of over 80 pages that met target customer’s needs by addressing business challenges with innovative, technology-based solutions. Proposals included business solutions, technology, operations, organization, schedule, support, and commercial feasibility. Presented responses verbally.

Associate Director Program Management, Cognizant Technology Solutions, Richmond, VA Nov 2010 – Apr 2017

Engaged with clients to assess needs, recommend solutions, and improve capabilities, specializing in areas of portfolio management, program management, project management, PMO, and EPMO. Enhanced operational efficiency and increased sales by leading and implementing innovative and transformative business and technology strategies. Established IT governance as well as created and mobilized PMOs for a variety of clients across multiple industries.

●Redesigned grocery chain's business investment approach with new portfolio processes and tools to better inform executive management. Delivered portfolio options that were quantified instead of subjective, resulting in more amicable decisions.

●Led business case development, vendor selection, PMO mobilization, and planning for $40M telecom modernization project. Extensive stakeholder engagement and cross-team collaboration led to great participation and successful outcomes.

●Led $85M in strategic initiatives for worldwide financial organization, using in-house and vendor resources in US, Europe, and Asia. Work impacted client-facing and back-end systems and used waterfall, iterative, and agile methodologies.

●Matured the governance and processes for a Fortune 50 retailer’s enterprise PMO. The changes resulted in improved communications, heightened information availability, and an overall improvement in effectiveness.

●Designed the PMO to support a Fortune 200 service provider’s 5-year plan. The plan included eight strategic initiatives that would each have an initiative director and multiple programs and projects. It targeted about 800 projects in total.

●Designed Salesforce activity centralization across 24 businesses of a Fortune 100 healthcare company. The result was improved economies of scale, utilization of best practices, and negotiation of much better pricing through volume leverage.

●Built and deployed major airline's PMO (Program Management Office) for a business intelligence transformation program.

●Developed program and project management assessments for Advisory services as well as program and project management processes and methods for Delivery services.

Principal, BizOptimize, Richmond, VA Mar 2004 – Oct 2010

Founded BizOptimize to provide project management, program management and PMO services to Fortune 500 clients. Ran the business including sales, marketing, P&L, operations, and professional services. Client services included managing projects; overseeing large, complex programs; designing, mobilizing, and running PMOs; and providing advisory services.

Worked closely with client CIO to grow Fortune 50 financial services company GSO (Global Sourcing Office) from 30 to 300 personnel in two years. This growth was 250% of target, resulting in savings of over $50M.

Organized the PMO and managed 10 project managers to save a $70M Fortune 200 bank acquisition / integration program.

Facilitated cross-team collaboration for Fortune 200 financial institution’s $500M transformation program, enabling executives and key stakeholders from all business functions and multiple PMOs to work well together.

Led the design and development of a white-label account management system to be used by financial advisors of financial services firms.

Director Project Management, Synigent Technologies, Richmond, VA Sep 2000 – Jan 2004

Responsible for all business line activity from marketing and sales to project delivery and staff training.

Grew Technical Projects line of business from 40% to 70% of company revenue.

Managed design and delivery of an online trading system that boosted client revenue by 300%.

Education

Master of Business Administration, GPA 3.8

Virginia Commonwealth University

Bachelor of Science, Management Information Systems, GPA 4.0

Strayer University

Certificate in Complex Program Management

Stanford University

Study in Nuclear Engineering (included mechanical, chemical, electrical, and electronic engineering)

US Navy Nuclear Power School

Technical Proficiencies

Technologies: PMIS (Project Management Information Systems) MS Project Planview Jira Clarizen P3M Engine Microsoft Office Suite

Industry Concepts: Waterfall and Agile Methodologies SAFe SaaS

Certifications

PMP (Project Management Professional)

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