Entry Clerk Service Representative
Resume:
Erin Cady
Transcription
Muskegon, MI *****
**************@*****.***
I am looking for a job working as a transcriptionist. I do have some medical experience in the veterinary field, so I have knowledge of some medical terminology. Authorized to work in the US for any employer
Work Experience
Veterinary Technician
Animal Clinic of Muskegon - Muskegon, MI
June 2022 to Present
• Answer and receive calls
• Animal restraint
• Medical record and data entry
• Placing IV catheters
• Anesthetic monitoring
• Assist during surgeries
• Dental prophylaxis
Front Desk Receptionist
Dunstan Animal Care Clinic - Muskegon County, MI
November 2019 to June 2020
• I answer phones
• I keep the lobby looking nice
• I greet clients
• I ring out clients when they leave
• I answer/respond to emails
• I run credit cards, I handle cash and checks
• I organize paperwork
• I handle faxes that come in and go out
• I handle getting paperwork into patients' files
Customer Service Representative
Barnes & Noble - Muskegon, MI
April 2018 to February 2020
• Make sure their experience was nice
• Resolved customer issues
• Responded to inquiries and issues
• Operated the cash register
• Greeted customers
• Provided assistance to clients
• Answered phone and assisted customers with changes
• Assisted customers in person
• Maintained up-to-date knowledge of customer accounts
• Explained products and benefits
• Confirmed payments, refunds, etc.
Customer Service Representative
Plato's Closet - Muskegon, MI
March 2017 to November 2017
• Provided assistance to clients
• Answered phone and assisted customers with changes
• Assisted customers in person
• Scheduled reservations for customers
• Maintained up-to-date knowledge of customer accounts
• Inventoried stock
• Operated the cash drawer
• Confirmed payments, refunds, etc.
Hostess
Hobo's Tavern - North Muskegon, MI
July 2015 to March 2017
• Scheduled reservations
• Directed guests to their table
• Accommodated and managed large parties
• Took and packed to-go orders
• Helped bus tables
• Monitored training of new employees
Hostess
Olive Garden - Muskegon, MI
May 2015 to July 2015
• Answered and monitored phone calls
• Booked and confirmed reservations
• Seated guests
• Accommodated and managed large parties
• Provided excellent customer service
• Assisted with bussing and arranging tables
• Trained new employees
Education
Working on Associate's degree in Veterinary Technology Baker College of Muskegon - Muskegon, MI
August 2020 to Present
College in Basic studies
Muskegon Community College - Muskegon, MI
June 2016 to February 2017
High School Diploma
North Muskegon High School - North Muskegon, MI
June 2014
Skills
• Energetic (4 years)
• Excel (Less than 1 year)
• Microsoft Office (3 years)
• MS OFFICE (3 years)
• PowerPoint (3 years)
• Customer Service
• Host/Hostess
• Cashiering
• Restaurant Experience
• Front Desk
• Cash Handling
• Busser
• Organizational Skills
• Multi-line Phone Systems
• Food Service
• Data Entry
• Guest Services
• Microsoft Word
• Sales
• Computer Skills
• Retail Sales
• Veterinary technician experience
• Animal restraint
• Animal care
• Kennel experience
• Transcription
Certifications and Licenses
Driver's License
Assessments
Veterinary technician — Familiar
February 2021
Providing medical care to animals in a veterinary setting Full results: Familiar
Work motivation — Proficient
February 2021
Level of motivation and discipline applied toward work Full results: Proficient
Scheduling — Highly Proficient
October 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Highly Proficient
Attention to detail — Expert
October 2020
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Summary of Skills
• Cooperative team member
• Microsoft Office, Excel, PowerPoint proficiency
• Extremely organized
• Computer proficient
• Energetic and organized
• Attention to detail
• Animal Lover
Contact this candidate