Oukaili Marouane
Nationality. Tunisan
Marital status. Married
Date of birth.28August 1984
Mobile: +974-****-****
Email:adwk05@r.postjobfree.com
OBJECTIVE
I am an enthusiastic and hard working person who is quick to grasp new ideas and concepts. I am able to work well with other team members. I can demonstrate high levels of motivation. Even when under significant pressure, I possess a strong ability to pursue re span sib Sties given to me. I am now looking to build on my extensive range of technical skills within a suitable challenging role. KEY SKILLS:
Excellent customer care skills
Good computer skills
Excellent communication skills
The ability to work as part of a team
The ability to work quickly and under pressure
The ability to deal efficiently and professionally with all types of customers.
My communication skills are excellent so that the customer effectively understands what I am explaining to them.
I use to fast paced working environments and enjoy the challenge.
Good at identifying problem issues and reporting them to the dept, supervisor with my suggestions to resolve issues.
WORK EXPERIENCE:
2014-2019: Banker in Qatar international Islamic bank DOHA- QATAR
2009 - 2013: customer service secafe & Companies
2009- 2010 : customer service Hamad Medical Corporation
“Hospitality Department” DOHA- QATAR
2006- 2009: Qatar Airways Doha-Qatar
Customer service - Qatar Aviation Services-Qatar Airways Doha International Airport
2005- 2006: Recruited as Senior call center Dar Zarouk Hotel- Tunis WORK EXPERIENCE EDUCATION AND PROFESSIONAL QUALIFICATIONS
BACCALAUTEATE CERTIFICATE TUNIS 2004
2004-2005 Flight Attendant Training Center - Tunis Certificate Cabin Crew Attendant
2004-2005 ELS English Course
Certificate of English Course
Qatar Airway1 s Doha - Qatar Training Course “Product Awareness” 2006
Hamad Medical Corporation Doha-Qatar 2009
TRAINING COURSE" HOSPITALITY DEPARTMENT”
OTHER INTERSTS
Computer training (Windows, Microsoft Internet.
Proficient in MS Office 97 & 2000.2001
Operating of Windows 95 -2000 &XP
HOBBIES
Foot Ball game, teaching and monitoring as needed. Languages:
Fluent in English, Arabic and French (Spoken & written)