Bettina Simmons
Paducah, KY *****
**********@*******.***
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Skills
Recordkeeping Requirements
Account Audits
Account Closings
Money Handling
Experience
March 2013 - September 2019
Wells Fargo - Harrisonburg, VA
Licensed Personal Banker/Loan Office/Lead Teller
Identified financial needs of customers and presented appropriate product and service options.
Advised customers on bank products, services and financial planning options. Modified, opened and closed customer accounts.
Compiled new customer information to open accounts and loans, collecting and verifying necessary documentation.
Collaborated with mortgage and wealth management partners to assist customers with specialized needs.
Completed thorough and accurate documentation for money movements, deposits or withdrawals.
Processed maintenance, operations and correspondence for new and existing accounts. Participated in training and mentoring of new associates, assisting with onboarding
.
Complied with security procedures and protocols when opening and closing bank vault.
January 2011 - November 2012
McDonald's - Harrisonburg, VA
Assistant Manager
Organized schedules, workflows and shift coverage to meet expected business demands.
Delegated daily tasks to team members to optimize group productivity. Collaborated with store manager to develop strategies for achieving sales and profit goals.
Enforced company policies and procedures to strengthen operational standards across departments.
Directed and led employees, supervising activities to drive productivity and efficiency.
Completed inventory audits to identify losses and project demand. Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Analyzed business performance data and forecasted business results for upper management.
Planned and led team meetings to review business results and communicate new and ongoing priorities.
June 2007 - January 2011
McCracken County Career Endowment - Paducah, KY
Internship Student/Assistant Manager
Brainstormed new ideas for the non-profit agency how we can do better for the community. Program development, scholarships for colleges, getting students back in school, workforce getting employees to matching jobs that fit their qualifications, helped with resumes, data entry, clerical duties, answering phones, recruiting businesses to be partners with the non-profit agency to hiring clients of ours, seminar we held for school and employment, referrals to other agencies. Education and Training
August 2015
Everest University Online - Tampa Seffner, FL
Associate of Science Business Administration And Management August 2008
West Kentucky Community And Technical College Paducah, KY Associate of Science Business Administration And Management