Cynthia Flynn

Corona, CA ***** 714-***-**** adwjw0@r.postjobfree.com

Education Academic Associate Degree - Criminal Justice

Huntsville, AL - GPA: 4.0

Objective To secure a position with a well-established organization with a stable environment that will lead to a lasting relationship within the Real Estate and Title & Escrow field.

Competencies Qualifications

●Substantial experience and outstanding skills in customer service; including eight years of customer service experience and three years of supervisory experience in a retail setting.

●Accustomed to working in fast-paced environments with the ability to think quickly and successfully handle difficult clients.

●Excellent interpersonal skills, ability to work well with others, in both supervisory or support staff roles.

●Maintains confidentiality regarding company policies or procedures.

●Sets priorities and plans time so that work is completed in an efficient and timely manner.

●Tech-Savvy and can learn new application quickly and help teach them

Technical

●Sufficient in First American SMS, Streamline, and Greenfolders

●SOC Compliant; DFPI Licensed

●Knowledgeable in operating systems and applications of Microsoft Office, QuickBooks, and Outlook; Can type approximately 60 WPM

Achievements

●Employee of the Month 2017 - Hallmark Escrow

●Alpha Beta Kappa Honor Society – Spring Quarter 2012

●President’s List - Fall Quarter 2010 - Spring Quarter 2012

Experience May 2013 – Present

Coast Cities Escrow/First Team Real Estate

Yorba Linda, CA – Jr. Escrow Officer, Assistant, Processor

●Able to master all responsibilities of a Processor and Escrow Assistant, with little or no supervision of the Escrow Officer. Capable of maintaining the unit and making good judgment calls in the Officers’ absence, with limited supervision from other officers and/or management.

●Has uncompromising dedication to accomplish the company vision and goals, as well as personal goals.

●Has the ability to work as a team member; respect and show interest for customers and fellow employees, and have the ability to recognize and solve problem situations to the benefit of both the customer and the company.

●Attention to detail and the ability to work in a fast-paced environment.

●Extremely comfortable working with numbers and troubleshooting to balance a bottom line.

●Am able to multitask and prioritize in a constantly changing environment.

●Knows how to work and communicate with other co-workers to establish and maintain a cooperative team effort in the branch and with our other offices.

●Thoroughly reviews purchase contracts to verify all terms match the closing statement. Add fees and charges, including prorations, to help build Closing Disclosures and Closing Statements for real estate settlements, including recording fees, transfer taxes, property taxes, commissions, utility bills, payoffs, homeowners association fees, and contract credits

References Available upon request