John W. Palimino Jr. Account & Program Manager
adwjuw@r.postjobfree.com 586-***-**** • Mishawaka, IN 46545 An accomplished and driven account manager with 15 years of experience maintaining customer accounts, developing relationships, and supervising programs. Skilled in product design and launch while collaborating with other departments for a successful outcome. Adept at interpersonal communication to prospect for new clients and turn them into new accounts to increase company revenue.
Areas of Expertise include:
Account Management Project Oversight Product Design
Business Development Program Management Account Maintenance
Market Trend Analysis Staff Training & Leadership Problem Resolution Professional Experience
National Standard • Niles, MI • 2019-2023
DIRECTOR OF SALES AND CUSTOMER RELATIONS
Directs a diverse and specialized team that generated $40 million in sales, Director of Quality, Shipping, Scheduling, and Customer Service, Key member of the leadership team, developed strategy, forecast, and assisted with operations. Actively involved in decision making process.
Key Accomplishment:
• Lead company from red to black, and sold-out capacity for four years due to recruiting of new customers and updated pricing model.
• Negotiated three-year contract with largest customer.
• Reduced corrective actions by 50%.
• D365 Change Ambassador to lead culture change.
ALCOA / ARCONIC • Farmington Hills, MI • 2016 - 2019 SENIOR ACCOUNT MANAGER
Managed a diverse and specialized team that completed over $5 Million to Ford, Tesla, and other Tier ones. Improved margin from negative to positive by negotiating the elimination of distributor and taking Ford direct. Maintained customer accounts and acted as first line of account and subject matter expert. Key Accomplishment:
• Added three new Tier 1 customers by successfully prospecting and networking initiatives. ZF TRW • Livonia, MI • 2015 - 2016
ACCOUNT MANAGER
Oversaw $4 Million in fastener sales. Analyzed and researched market trends and future program planning. Acted as primary liaison for customer contact and prepared customer proposals, supported their needs, and maintained their accounts while responding to any requests.
Key Accomplishment:
• Awarded FCA badge through reestablishment of FCA relationship. STANLEY, BLACK, & DECKER • Chesterfield, MI • 2011 - 2015 ACCOUNT MANAGER / PROGRAM MANAGER / APPLICATION ENGINEER Developed new and innovative fastening solutions for OEMs and Tier ones by collaborating with Designer and Product Engineer throughout the project lifecycle while acting as a liaison to the customer. Developed a unique fastener for the Corvette’s front license grill that the GM Designer thought was impossible. Assured accuracy in all work. John W. Palimino Jr
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Key Accomplishment:
• Increased revenue from $18 million to $19.5 million through management of 30 accounts and multiple product launches.
DURA AUTOMOTIVE • Rochester Hills, MI • 2000 - 2011 PROGRAM MANAGER / SYSTEMS ENGINEER / PRODUCT DESIGNER Oversaw projects throughout their lifecycle and led cross-functional APQP meetings to stay on time and within budget. Managed the system integration for products.
Key Accomplishment:
• Designed, developed, and launched park brake systems for two Toyota models and two Ford models. Education & Training
Master of Business Administration: Strategic Management UNIVERSITY OF THE SOUTWEST 2018
Bachelor of Business Administration: Business Management ROCHESTER COLLEGE 2011
Vehicle Design Studies
BAKER COLLEGE
Non-Commission Officer Training, United States Air Force