Steve Brown
Sales Manager
***** ** ***** ****, ******, 97223, United States
503-***-**** · ***************@*****.***
Place of birth
Portland, OR
Nationality
American
Driving license
2469572
Skills
Ethical Standards
Customer Service
Communication and
Negotiation
Detail Oriented
Sales Forecasting
Collaborating
Prioritizing
Self Starter
Effective Time Management
Interpersonal Skills
Fast Relationship Builder
Ability to Learn Quickly
Microsoft Word
CRM Data Entry
Profile
Enthusiastic and optimistic senior sales and management professional with over 34 years of experience of a self-starter with a proven track record in exceeding sales expectations year over year and above all I strive for the highest of ethical standards inside and outside the workplace resulting in being an ideal ambassador for the company.
Employment History
Realtor, MORE Realty, Tigard, OR
June 2018 — Present
• Negotiated all sales transactions on behalf of my clients
• Ran outside sale calls
• Presented my services and build rapport and trust
• Collaborated with other agents.
• Provided the highest of customer service
• Prospected door to door 2 to 5 hours a day seeking new clients.
• Worked with city and county personnel, and escrow officers.
• Directed all office activities including listing presentations, CRM entry, transaction coordination.
• Interacted and collaborated with other brokers, and managed all onsite inspections.
• Exceeded year over year of sales targets.
• Recommended strategic budget planning for future sales and tracked results.
• Communicated with all parties involved including escrow, buyers, sellers, agents inspectors, appraisers.
• Managed clients' needs at the highest level while informing them throughout the transaction of developments.
• After closings followed up with ongoing keep in touch campaigns Realtor, Steve Brown & Associates LLC, Tigard, OR
May 2009 — June 2018
• Negotiated all sales transactions on behalf of my clients.
• Ran outside sale calls
• Presented presented my services and build rapport and trust
• Collaborated with other agents
• Worked with city and county personnel, and escrow. Hobbies
Weight training, skiing,
hiking, paddle boarding,
snorkeling, reading, studying
and socializing.
• Directed all office activities including listing presentations, data entry, transaction coordination.
• Interacted with other brokers, and managed all onsite inspections.
• Recommended strategic budget planning for future sales and tracked results.
• Communicated with all parties involved : escrow, buyers sellers, agents inspectors, appraisers.
• Managed clients' needs at the highest level while informing them throughout the transaction.
• After closings followed up with ongoing keep in touch campaigns Realtor/Office Manager, Prudential NW Properties, Lake Oswego, OR May 2003 — May 2009
• In the first 18 months I was recognized among the top 5% of sales in the nation.
• Built my business on prospecting cold calls.
• Created and led sales meetings for over 50 agents.
• Ran outside sale calls
• Presented my services and build rapport and trust
• Negotiated all contacts and details in a transaction.
• Collaborated with other agents.
• Executed sales calls and presented listing packages.
• Coordinated transactions and data entry in microsoft word
• Communicated with all parties involved as the transaction proceeded.
• Provided outstanding customer service.
• Exceed year over year of sales targets.
• Individually motivated and coached agents on all aspects of sales and the real estate business.
• Build relationships with city, county and land officers.
• After closings followed up with ongoing keep in touch campaigns Regional Sales Director, National Heath Insurance Company, Lake Oswego, OR
June 1998 — March 2003
• Conducted sales meetings.
• Prosecuted for new business
• Ran outside sale calls
• Presented our products and build rapport and trust.
• Data entry
• Collaborated with other agents.
• Trained sales staff.
• Executed year over year sales targets.
Fitness Center Manager, American Club in China, Taipei, Taiwan June 1991 — November 1998
• Fitness center usage increased 45% the first year with a waiting list.
• Recruited and hired staff.
• Personally consulted with members pertaining to their goals in heath and fitness.
• Trained, mentored and coached all staff : fitness trainers, class instructors, receptionists, personal trainers, sales personal, bookkeepers.
• Set higher company standards of excellence and new member goals and met them every year.
• Implemented member retention programs through excellent member service, PR and special events.
• Evaluated staff performance and company sales and adjusted methods to achieve excellence.
• Created team building exercises and rewarded excellence.
• Set an annual budget and monitored it throughout the year.
• Conducted fitness classes and consulted with each member, set goals and monitored results.
• 6000 members including over 42 different nationalities.
• Regularly met with board members.
• Voted most prestigious Club in Asia.
General Manager, Clark Hatch Fitness Center, Taipei, Taiwan May 1988 — July 1991
• Negotiated a new lease with our landlord.
• Personally consulted with members pertaining to their goals in heath and fitness.
• Assisted in negotiating a new location for our fitness center and stayed within budget.
• Supervised all construction of the new fitness center including moving all equipment.
• Trained and managed all staff in all aspects of fitness, customer service, and sales.
• Membership increased from 550 to 800 in the first year and increased every year thereafter.
• Recruited and hired staff.
• Exceeded all revenue goals year over year.
Education
Physical Education, Oregon State University, Corvallis, OR September 1985 — June 1986
Physical Education, University of Hawaii at Nanoa, Honolulu, HI August 1986 — June 1987
Physical Education, University of Oregon, Eugene, OR September 1987 — December 1987
Physical Education, Oregon State University, Corvallis, OR January 1988 — March 1988
Bachelor of Science in Physical Education, Corporate and Industrial Fitness. References
Steve Quintana from Self Employed
303-***-**** · ***.********@*****.***
Greg Steele from Professional Property Management
503-***-**** · ********@*******.***
Ryan D'Souza from Acumentica
408-***-**** · ****@**********.***